Google approved, not approved

[agenius]

Customer pays in google checkout
Google rejects payment, but order still in Miva showing as if it is approved.

Is this a bug?
or do we need to put settings somewhere on miva or google?

[James Harrell]

Re: Google approved, not approved

This is the "Google Way". Take all orders - give the customer the opportunity to correct their payment if it fails. Your customer can go back to google checkout and update their card, put it a different one, etc. When they do that, your store will be notified and the payment status of the order (in both Google Checkout and MIVA Merchant) will change.

Best,
James

[agenius]

Re: Google approved, not approved

This is the "Google Way". Take all orders - give the customer the opportunity to correct their payment if it fails. Your customer can go back to google checkout and update their card, put it a different one, etc. When they do that, your store will be notified and the payment status of the order (in both Google Checkout and MIVA Merchant) will change.

Best,
James

Hi James, thanks for the reply, but what I meant was that it was NOT notifying our Miva backend of the change in approval. Our client had it set to "capture" and manual charge. but Miva showed it as approved.
He has changed it now to Approve in Google, but had this item suddenly become disapproved would it notify Miva backend? That is the question. Because on capture it did not.

Thanks again.