Please post any questions about Miva Merchant Marketplaces 1.0000 here in this thread.
Announcement
Collapse
No announcement yet.
Miva Merchant Marketplaces 1.000 Support Thread
Collapse
This topic is closed.
X
X
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by Rick Wilson View PostPlease post any questions about Miva Merchant Marketplaces 1.0000 here in this thread.
Store categories on eBay would need to be addressed. Need to be able to add to 2 eBay store categories. This is different than the eBay category the product is listing in. Ours are different from the categories in our Miva store.
When trying to submit an item, received an error 717. Message: The package weight is not valid or is missing. Provide a valid number for the weight. On the Product Tab, the weight is set at 8.0.
How is shipping handled for the listing? We are updating our listings on eBay to offer free shipping, but we still denote the method of shipment (FedEx Ground or Priority Mail. We also add a surcharge for Alaska, Hawaii and Puerto Rico.
I'm so glad that you've developed this.
Thanks,
Dave Bosely
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
With the Listing Type set to Fixed Price, the maximum Listing Duration is 10. We need 30 days and GTC (Good til Cancelled).
Store categories on eBay would need to be addressed. Need to be able to add to 2 eBay store categories. This is different than the eBay category the product is listing in. Ours are different from the categories in our Miva store.
When trying to submit an item, received an error 717. Message: The package weight is not valid or is missing. Provide a valid number for the weight. On the Product Tab, the weight is set at 8.0.
How is shipping handled for the listing? We are updating our listings on eBay to offer free shipping, but we still denote the method of shipment (FedEx Ground or Priority Mail. We also add a surcharge for Alaska, Hawaii and Puerto Rico.
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Hi Dave,
I'm one of the developers of the module.
When trying to submit an item, received an error 717. Message: The package weight is not valid or is missing. Provide a valid number for the weight. On the Product Tab, the weight is set at 8.0.
How is shipping handled for the listing? We are updating our listings on eBay to offer free shipping, but we still denote the method of shipment (FedEx Ground or Priority Mail. We also add a surcharge for Alaska, Hawaii and Puerto Rico.
I am not seeing a way to add a surcharge for certain locations. Where in eBay do you do this? Could you possibly provide screenshots on what it looks like on you end right now so we can have a better understanding.
Thank you
DavidDavid Carver
Miva, Inc. | Software Developer
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by dcarver View PostHi Dave,
I'm one of the developers of the module.
For the detail you created, do you have "Calculated Shipping Policy" checked under "Shipping Policy" dropdown?
I'm assuming that you're referring to the Marketplace-eBay Listing Settings tab in the store. If so, there isn't a Shipping Policy dropdown.
Shipment rules and types (free/calculated) are all handled using the shipping business policies on eBay. You can create a shipping policy that uses the methods FedEx Ground or Priority Mail and then check the box next to it that says "Free Shipping." I believe this is what you are looking for? You will then select the appropriate shipping policy in the dropdown option when adding/editing a Detail in Miva Merchant.
We are not currently opted into the Business Policies on eBay. On the eBay Sell Your Item form, we select FedEx Ground from the droplist, enter a value of 0.00 for cost, and 0.00 for additional. Then we check the box for Free Shipping.
I am not seeing a way to add a surcharge for certain locations. Where in eBay do you do this? Could you possibly provide screenshots on what it looks like on you end right now so we can have a better understanding.
I have a screen capture of the shipping section (domestic), but don't see how to attach it.
Also it came to mind, you need a handling time droplist for the item.
Thank you
David
Dave
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
When I tried uploading a listing I received a message "Dimensions must not be 0". I hope there is a way around this as we do not use shipping dimensions on the website only at the time of shipping the order to the customer. The reason for this is over 90% of our customers order multiple items so trying to guess package dimensions for a single item is troublesome at best.
Thanks in advance.Sincerely,
Stephen M. LaBar, Jr.
(770) 441-9447
The Martial Arts Store
Please Visit Our Site At:
http://www.themartialartsstore.com
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by slabar View PostWhen I tried uploading a listing I received a message "Dimensions must not be 0". I hope there is a way around this as we do not use shipping dimensions on the website only at the time of shipping the order to the customer. The reason for this is over 90% of our customers order multiple items so trying to guess package dimensions for a single item is troublesome at best.
Thanks in advance.
Do you use calculated or flat rate shipping on eBay? How does your listing flow normally work in terms of how you define shipping methods on eBay.
If you are using a flat rate shipping method, you can edit the detail you created and unchecked the "Calculated Shipping Policy" checkbox. That would remove the "Dimesions must not be 0" error message.
Let me know if this helps at all or if you have more questions.
Thank youDavid Carver
Miva, Inc. | Software Developer
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
David,
Thanks for the fast reply. I am new to eBay as of this module so I am unable to answer the normal work flow question.
I did setup eBay to use actual UPS rates if that helps. I do not wish to use Flat Shipping Rates but can possibly if there's no other work around for it.
Also does the SKU field need to be entered or will it automatically default to Product Code? My SKU's on my website and Amazon.com are my Product Code and I really do not want to have to edit each just to match the SKU.
Also where/how can I input my UPC codes?
Thanks in advance.Sincerely,
Stephen M. LaBar, Jr.
(770) 441-9447
The Martial Arts Store
Please Visit Our Site At:
http://www.themartialartsstore.com
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by slabar View PostDavid,
Thanks for the fast reply. I am new to eBay as of this module so I am unable to answer the normal work flow question.
I did setup eBay to use actual UPS rates if that helps. I do not wish to use Flat Shipping Rates but can possibly if there's no other work around for it.
Also does the SKU field need to be entered or will it automatically default to Product Code? My SKU's on my website and Amazon.com are my Product Code and I really do not want to have to edit each just to match the SKU.
Also where/how can I input my UPC codes?
Thanks in advance.
We're new to eBay too and know many people use it many different ways so it's always good to get feedback on it.
I did setup eBay to use actual UPS rates if that helps. I do not wish to use Flat Shipping Rates but can possibly if there's no other work around for it.
Also does the SKU field need to be entered or will it automatically default to Product Code? My SKU's on my website and Amazon.com are my Product Code and I really do not want to have to edit each just to match the SKU.
Also where/how can I input my UPC codes?
Let me know if this helps at all or if you have more questions.
Thank youDavid Carver
Miva, Inc. | Software Developer
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
New to ebay here as well
FWIW, it appears if you have an existing Ebay seller account, to create a sandbox account first you create a developer account under your seller ID, then you create a sandbox account which will look like TESTUSER_yoursellername
Else you get an error. Neither your Ebay seller account nor your developer account will work when setting up sandbox
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by dutch View PostNew to ebay here as well
FWIW, it appears if you have an existing Ebay seller account, to create a sandbox account first you create a developer account under your seller ID, then you create a sandbox account which will look like TESTUSER_yoursellername
Else you get an error. Neither your Ebay seller account nor your developer account will work when setting up sandboxDavid Carver
Miva, Inc. | Software Developer
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
In sandbox environment, I tried to add shipping policy but ebay site said "feature not available". So I switched to production environment, I figure I'm experimenting so no harm.
1- I tried to go to My ebay and "add shipping policy". But my screen looks different than documentation. I don't understand that; can't seem to find on ebay.
2- I thought maybe my policies were set up already because I had an existing ebay (albeit dormant) seller account. I moved to "marketplace ebay listing detail" section on documentation, on miva, I get a bunch of drop down shipping options with cryptic numbers. What's with that?
ebay_shipping_policies_on_miva.JPGebay_seller_policies.JPG
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
Originally posted by dutch View PostIn sandbox environment, I tried to add shipping policy but ebay site said "feature not available". So I switched to production environment, I figure I'm experimenting so no harm.
1- I tried to go to My ebay and "add shipping policy". But my screen looks different than documentation. I don't understand that; can't seem to find on ebay.
2- I thought maybe my policies were set up already because I had an existing ebay (albeit dormant) seller account. I moved to "marketplace ebay listing detail" section on documentation, on miva, I get a bunch of drop down shipping options with cryptic numbers. What's with that?
[ATTACH=CONFIG]736[/ATTACH][ATTACH=CONFIG]735[/ATTACH]
Edit: Sandbox Business Policies: http://www.bizpolicy.sandbox.ebay.co...spolicy/manage
Hope this helps. ThanksLast edited by dcarver; 04-29-14, 10:53 AM.David Carver
Miva, Inc. | Software Developer
Comment
-
Re: Miva Merchant Marketplaces 1.000 Support Thread
looks like only certain accounts get business policies
shipping_policy_nogo.JPG
See image.
Before I get too deep in this, my store has over 200,000 items. Is there a mass import option where I can mass import the items I want to list on ebay?
Comment
Comment