QuickBooks 2016 / Synchro / Custom Fields

[K Series Parts]

Re: QuickBooks 2016 / Synchro / Custom Fields

I am trying to map the customers phone number from Miva to the customer notes field in QB.

[rbuelna]

Re: QuickBooks 2016 / Synchro / Custom Fields

I have noticed that it won't sync customer notes either. I am trying to put the customer phone number in the notes field but it isn't showing up. It isn't giving an error so I am not sure what that issue might be.

Hello,

Customer notes were just introduced in 9.0004 and unfortunately customer notes aren't available in synchro's field mappings. You can't map customer notes and I'm not sure if that is even slated to be introduced in a newer version of synchro. Sounds more like a feature request.

Feature requests can be submitted on this thread:

Miva Merchant Dream Features:
http://extranet.miva.com/forums/foru...Dream-Features

Regards

[K Series Parts]

Re: QuickBooks 2016 / Synchro / Custom Fields

I have noticed that it won't sync customer notes either. I am trying to put the customer phone number in the notes field but it isn't showing up. It isn't giving an error so I am not sure what that issue might be.

[rbuelna]

Re: QuickBooks 2016 / Synchro / Custom Fields

Is anyone else using QB 2016 and Synchro? I am having trouble getting the custom fields for products to work. I get an error in QB any time I try to sync because of the fields. From what I can tell, it seems like QB won't allow Miva to update the field. I am not sure if this is something that I need to allow in QB or if it doesn't want to work at all.

Hello,

I just installed QB 2016 Pro and was able to reproduce the same error, even after properly mapping the inventory item for the custom fields in synchros field mappings. I'll reply if I can figure it out or if this was filed as a bug. At a quick glance I didn't find any permissions settings for this in QB, it doesn't say it's a read only field so I'm not sure why it's choking.

Regards,

[K Series Parts]

Is anyone else using QB 2016 and Synchro? I am having trouble getting the custom fields for products to work. I get an error in QB any time I try to sync because of the fields. From what I can tell, it seems like QB won't allow Miva to update the field. I am not sure if this is something that I need to allow in QB or if it doesn't want to work at all.

There was an error when modifying a data extension name "Secondary Supplier".