integration issue - error message on tax field

[jthughes]

I've been having an issue with customers in non taxed states getting charged tax when trying to check out through Google Checkout. In the GC integration console I also see I'm getting this error:

Merchant Calculations: You sent us invalid extra data in your merchant-calculation-results total-tax

and this is the XML they are getting with the transaction:

_type=merchant-calculation-results&results.result-1.address-id=951162874537168&results.result-1.shipping-name=DHL+2nd+Bus.+Day&results.result-1.shipping-rate.currency=USD&results.result-1.shippable=true&results.result-1.shipping-rate=19.95&results.result-1.total-tax=0&results.result-1.total-tax.currency=USD&results.result-2.address-id=951162874537168&results.result-2.shipping-name=DHL+Ground&results.result-2.shipping-rate.currency=USD&results.result-2.shippable=true&results.result-2.shipping-rate=6.95&results.result-2.total-tax=0&results.result-2.total-tax.currency=USD

I do see the "total-tax=0" twice but I admittedly don't know much about this or how it is created. All I know is my state based sales tax setting is set up correct with only NJ as a taxable state. Everything has worked fine for about a year and now I'm having this problem. Anyone have any input?

[Jim McCormick]

Re: integration issue - error message on tax field

Please email [email protected] explaining this. Also fill out this form after you create the ticket:

https://www.mivamerchant.com/service.../escalation.mv

Go ahead and put attention Jim in the ticket in case one of my techs grab it.

[jthughes]

Re: integration issue - error message on tax field

Jim I sent the email however I could not access the form with the link provided.

[Jim McCormick]

Re: integration issue - error message on tax field

Thanks Jason. I'm not sure why the link got shortened but I just sent you another one in a reply through the ticket system.