Google Checkout - Now What?

[yagelski]

Google Checkout installed and basic function is working fine... except for:
1) Still trying to figure out how to implement upsale / upsell functionality.
2) Google Checkout transactions do not appear to be reflected in eUrchin.

Any thoughts or suggestions are appreciated.

[ILoveHostasaurus]

Re: Google Checkout - Now What?

You'd have to move your Google Checkout button further into the checkout process to let your customers see the upsale screen.

Regarding Urchin, what happens after a Google Checkout order is placed? Does it result in an order being recorded in Merchant? If so it should be logging the order to the urchin log like normal, I'll check with the developer on that.

[yagelski]

Re: Google Checkout - Now What?

You'd have to move your Google Checkout button further into the checkout process to let your customers see the upsale screen.

My Google Checkout button is currently placed on the store's BASK, LOGN and OINF screens. It cannot be placed any deeper than that as it would directly conflict with Google's policy (see Usage Requirements, Button Placement - http://checkout.google.com/seller/checkout_buttons.html) and defeats the purpose of the "fast checkout" experience that the Google Checkout feature offers (i.e. no need to provide customer data, etc.).

Is there a way to prompt for an upsale / upsell before upon adding an item and before the BASK screen is displayed?

I would prefer if the OUS1 screen was displayed upon selecting the Google Checkout button, with any added merchandise reflected in the order on the Google Checkout screen. Is this possible?

Regarding Urchin, what happens after a Google Checkout order is placed? Does it result in an order being recorded in Merchant? If so it should be logging the order to the urchin log like normal, I'll check with the developer on that.

I am not certain how Miva controls this process. Google is "talking" to Miva correctly, as all of the Google Checkout orders show up in Miva Admin under Order Processing. However, I have confirmed that all of the revenues and transaction counts from the very same Google Checkout orders are not accounted for in the Urchin reports. I have not been able to identify a switch or setting that is needed to tell Miva to report this information to Urchin, nor a control in Urchin to recognize the Google Checkout data. I have scoured the Google and Miva documentation to no avail. Do I need to enable some level of Google Analytics in order to get this working? Please tell me if I missed something during the install or integration process.

Any and all help is sincerely appreciated.

[dsisaacs]

Re: Google Checkout - Now What?

It is not recording to the elf.log either

[backtonaturegifts]

Re: Google Checkout - Now What?

We are having the same issue. Anyone find a solution yet?