shipping not calculated, defaults to standard shipping?

[tleah]

Hi,
We are getting an error through google checkout (only some of the time):
Merchant Calculations: We were looking for data in your merchant-calculation-results, but were not able to find it: result: address-id:368249552884022shipping-name: Standard+Shipping

We are using Viking Codes custom UPS integration module. Google checkout is able to get the rates (sometimes), but if not it defaults to what it call "Standard-shipping" for $0.00. Which means some orders come in with no shipping charged.

I have tried placing orders and sometimes I get the rates, and sometimes I get $0.00 - from the same google checkout accout.

Does anyone have any suggestions, or reasons why this might be happening?

[Vic - WolfPaw Computers]

Re: shipping not calculated, defaults to standard shipping?

This is a known problem.

Google doesnt like discount and shipping modules much.

I'd contact Viking Coders to see if they are working on a fix.

[jentruong]

Re: shipping not calculated, defaults to standard shipping?

Yes, I also getting the same error about shipping charge =$0.00. But worse than that some time no tax calculation. Our store also set up $4.00 handling fee for order less than $10.00. I did contact google, but they said they have no module to support at this time. Any miva developer has any new module to solve this issue

thanks
Jen

[copperlab]

Re: shipping not calculated, defaults to standard shipping?

I am having this same problem. But with the standard UPS module included in MIVA.. I am getting the same error message as listed in the first post from the google integration website. Any ideas?