Scot's Google Analytics 4 module - conversion source

[Jim Cockerham]

I have been using Scot's Google Analytics 4 module on 2 of my stores for several months and it seems to work quite well. I have had one problem and I'm not sure if the issue is the module or Google. I can see my traffic acquisition source and medium but my conversion data is not associated with any source or medium. The source / medium for all conversions show (not set) or (unassigned). Is anyone else using the module?

[Brennan]

I would reach out to Scot directly, he likely can help but I would guess there is some configuration of the tracking script to fix that. I did find this, but it does not mention conversion reports:

https://support.google.com/analytics/answer/2820717

[Jim Cockerham]

Thanks for the info Brennan

[MGWben]

Hey Jim, we have been running into this exact issue too.
All of our sites that implement that GA4 module show good Google Analytics data for all aspects except for the conversions which are assigned to the (not set) metric.
We have contacted Scot about this and have ruled out a number of things. We made a change yesterday that we will have to wait and see if it fixes the issue. (I'll shoot an update if it does):

During the UA to GA4 upgrade on Google Analytics, it tells you to add the gtag script snippet to the head of your site. When we converted to GA4 a couple months ago, this snippet was added to our stores, but apparently Soct's Scripts GA4 Module automatically inserts this default script to the head so we had duplicate gtag declaration scripts going which may have been causing an issue.

Again, we are waiting for Google Analytics to catchup with the changes we made yesterday to see if this fixes the errored reporting of where conversions are coming from.

Have you since figured this out on your end?

[Jim Cockerham]

Hey Jim, we have been running into this exact issue too.
All of our sites that implement that GA4 module show good Google Analytics data for all aspects except for the conversions which are assigned to the (not set) metric.
Have you since figured this out on your end?

Hi MGWben , I have not found a solution. I am still seeing the same thing that you are. I contacted Scot and Google probably 6 months ago. Scot did not know of any reason for this and Google said that, at that time not all features were available yet for GA4 so that might be why it was not working. So I have been waiting. FYI...I did notice when testing that sometimes it takes a few days for the changes that you make to show up in Google 4 Analytics. Thank you for responding, please let me know if you find a solution.

[Soul-flower]

Hi, all. I'm having the same issues described in this thread, so I was just wondering if anyone has found a solution? Or are you just waiting on a future fix?
thanks,
Chad
soul-flower.com

[Brennan]

There is a updated version of the module available that should fix this revenue channel attribution issue. Reach out to Scot and he can get you the latest version.

v1.016 March 2023

• Added setting to use the ga4 cookie id string in the json payload. This may fix a lot of mysteries surrounding conversion/tracking.
• Various debug enhancements.

[Jim Cockerham]

I just installed version 1.016 yesterday and can verify that today I am beginning to see conversion source and medium. It took about 24 hours before the information began to show up. It looks like Scot's fix worked!

[Soul-flower]

Thanks guys 1.016 seems to be working for me too.