Originally posted by Leon
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Expired Authorizations
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We've pretty much always had PayPal set to Capture, I don't think it expires. If we have to cancel, then we refund and lose the PayPal fee, but in most cases it is only a few $.
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Check in with Brennan he can reach out to PayPal directly and see what they suggest.
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Expired Authorizations
We have a situation where orders are not shipping as fast as we would like for a number of reasons. This is causing a series of issues with payments. Customers who pay with Paypal (native, not credit card) we can't reauth. Braintree we can reauth fairly easily as long as the card is vaulted in Mivapay.
What are other stores doing when it comes to expired authorizations and getting payment squared away? Is this common or am I seeing a unique situation?Tags: None
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