Google Checkout and BuySafe compatibility issue?

[Cymbeline]

Yesterday, I had a customer purchase a buySAFE bond and checkout via Google Checkout (this is the first buySAFE/Google Checkout combo for me). The bond is not showing up in my miva admin and Google Checkout (at checkout.google.com) lists the .83 charge as a G-MISC. Additionally, the customer's order confirmation email shows only the .83 charge without a description of the charge. I've had no issues when a customer purchases the bond and checks out via PayPal (order confirmation email shows charge for "Bonding" and is listed in admin under buySafe utility).

I'm not sure if the problem is with Google Checkout or BuySafe and was hoping someone here had heard of this issue.

What I would like:
1.) BuySafe bond purchase to show in my admin.
2.) Appropriate label on order confirmation email for bond charge.

Has anyone else run into this and been able to resolve it? Thank you for any help.

[jbslife]

Re: Google Checkout and BuySafe compatibility issue?

I am also very interested in this issue. I am thinking of installing BuySafe, but it must get along with Google Checkout perfectly. Google Checkout has increase my sales by over 40%.:D

[Cymbeline]

Re: Google Checkout and BuySafe compatibility issue?

The bond eventually did show up in the buySafe utility in my store admin, but I do wish that it was identified in the customer's order confirmation email as a buySafe bond (only the charged amount for the bond shows). If I were a customer, I would expect all charges to be listed -- it's not too much to ask.

I offer PayPal and GoogleCheckout, and the sales are split pretty much down the middle, so I definitely don't want to get rid of GC. On an interesting (and purely unscientific note), my male customers seem to prefer GC and while my female customers prefer PP.

[jthughes]

Re: Google Checkout and BuySafe compatibility issue?

I actually came on here to find information on this same topic since I have had the exact same situation happen with my first buysafe bonded purchase and google checkout.
The purchase was on 2/7 and today is 2/9. I'm curious how long it took for it to finally show up in your system? I logged into Buysafe merchant account and it also shows nothing in there.