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    #1

    Error message



    Using Cardservice/LinkPoint Payment Gateway module with Credit
    Verification Code Required checked and AVS options: Reject
    transactions that fail address number verification and Reject
    transactions that fail ZIP code verification UNchecked customer got
    the following error during checkout:

    "Unable to authorize payment: CC-4023: Order number given must be unique"

    What would be causing this type of error?

    Thanks,
    Leslie
    --=20
    Webs Your Way (sm)



  • Guest's Avatar

    #2
    Error message



    sounds like a duped order number. somebody probably forgot to say
    "No" to "Recover order numbers" while deleting expired baskets.

    On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
    > Using Cardservice/LinkPoint Payment Gateway module with Credit
    > Verification Code Required checked and AVS options: Reject
    > transactions that fail address number verification and Reject
    > transactions that fail ZIP code verification UNchecked customer got
    > the following error during checkout:
    >=20
    > "Unable to authorize payment: CC-4023: Order number given must be unique"
    >=20
    > What would be causing this type of error?
    >=20
    > Thanks,
    > Leslie
    > --
    > Webs Your Way (sm)
    > www.websyourway.com
    >=20

    Comment

    • Guest's Avatar

      #3
      Error message



      Would that cause an error when the store is packed? If so, I'm not
      getting any packing errors.The store also has the OUI one click basket
      cleanup.

      Leslie

      On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
      > sounds like a duped order number. somebody probably forgot to say
      > "No" to "Recover order numbers" while deleting expired baskets.
      >=20
      > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
      > > Using Cardservice/LinkPoint Payment Gateway module with Credit
      > > Verification Code Required checked and AVS options: Reject
      > > transactions that fail address number verification and Reject
      > > transactions that fail ZIP code verification UNchecked customer got
      > > the following error during checkout:
      > >
      > > "Unable to authorize payment: CC-4023: Order number given must be uniqu=
      e"
      > >
      > > What would be causing this type of error?
      > >
      > > Thanks,
      > > Leslie
      > > --
      > > Webs Your Way (sm)
      > > www.websyourway.com


      Comment

      • Guest's Avatar

        #4
        Error message



        If the 1st order was deleted before you packed, you'd get no error.=20
        In that case, it's only the gateway that's seeing double (so to
        speak).

        On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
        > Would that cause an error when the store is packed? If so, I'm not
        > getting any packing errors.The store also has the OUI one click basket
        > cleanup.
        >=20
        > Leslie
        >=20
        > On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
        > > sounds like a duped order number. somebody probably forgot to say
        > > "No" to "Recover order numbers" while deleting expired baskets.
        > >
        > > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
        > > > Using Cardservice/LinkPoint Payment Gateway module with Credit
        > > > Verification Code Required checked and AVS options: Reject
        > > > transactions that fail address number verification and Reject
        > > > transactions that fail ZIP code verification UNchecked customer got
        > > > the following error during checkout:
        > > >
        > > > "Unable to authorize payment: CC-4023: Order number given must be uni=
        que"
        > > >
        > > > What would be causing this type of error?
        > > >
        > > > Thanks,
        > > > Leslie
        > > > --
        > > > Webs Your Way (sm)
        > > > www.websyourway.com
        >=20


        --=20
        Bill Guindon (aka aGorilla)


        Comment

        • Guest's Avatar

          #5
          Error message



          Will the double vision clear up?

          On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
          > If the 1st order was deleted before you packed, you'd get no error.
          > In that case, it's only the gateway that's seeing double (so to
          > speak).
          >=20
          > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
          > > Would that cause an error when the store is packed? If so, I'm not
          > > getting any packing errors.The store also has the OUI one click basket
          > > cleanup.
          > >
          > > Leslie
          > >
          > > On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
          > > > sounds like a duped order number. somebody probably forgot to say
          > > > "No" to "Recover order numbers" while deleting expired baskets.
          > > >
          > > > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
          > > > > Using Cardservice/LinkPoint Payment Gateway module with Credit
          > > > > Verification Code Required checked and AVS options: Reject
          > > > > transactions that fail address number verification and Reject
          > > > > transactions that fail ZIP code verification UNchecked customer go=
          t
          > > > > the following error during checkout:
          > > > >
          > > > > "Unable to authorize payment: CC-4023: Order number given must be u=
          nique"
          > > > >
          > > > > What would be causing this type of error?
          > > > >
          > > > > Thanks,
          > > > > Leslie
          > > > > --
          > > > > Webs Your Way (sm)
          > > > > www.websyourway.com
          > >
          >=20
          > --
          > Bill Guindon (aka aGorilla)
          >=20


          --=20
          Webs Your Way (sm)



          Comment

          • Guest's Avatar

            #6
            Error message



            Probably not. The gateway shouldn't approve that order number again
            (if it follows the rule it seems to be following). It would have to
            be placed with a new order number.

            On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
            > Will the double vision clear up?
            >=20
            > On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
            > > If the 1st order was deleted before you packed, you'd get no error.
            > > In that case, it's only the gateway that's seeing double (so to
            > > speak).
            > >
            > > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
            > > > Would that cause an error when the store is packed? If so, I'm not
            > > > getting any packing errors.The store also has the OUI one click baske=
            t
            > > > cleanup.
            > > >
            > > > Leslie
            > > >
            > > > On 5/10/05, Bill Guindon <agorilla@gmail.com> wrote:
            > > > > sounds like a duped order number. somebody probably forgot to say
            > > > > "No" to "Recover order numbers" while deleting expired baskets.
            > > > >
            > > > > On 5/10/05, Leslie Nord - Webs Your Way <mivales@gmail.com> wrote:
            > > > > > Using Cardservice/LinkPoint Payment Gateway module with Credit
            > > > > > Verification Code Required checked and AVS options: Reject
            > > > > > transactions that fail address number verification and Reject
            > > > > > transactions that fail ZIP code verification UNchecked customer =
            got
            > > > > > the following error during checkout:
            > > > > >
            > > > > > "Unable to authorize payment: CC-4023: Order number given must be=
            unique"
            > > > > >
            > > > > > What would be causing this type of error?
            > > > > >
            > > > > > Thanks,
            > > > > > Leslie
            > > > > > --
            > > > > > Webs Your Way (sm)
            > > > > > www.websyourway.com
            > > >
            > >
            > > --
            > > Bill Guindon (aka aGorilla)
            > >
            >=20
            > --
            > Webs Your Way (sm)
            > www.websyourway.com
            >=20


            --=20
            Bill Guindon (aka aGorilla)


            Comment

            • Guest's Avatar

              #7
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              EDI is a small word with a big connotation. What specifically are youlooking for?Larry HiscockAngelicHost -----Original Message-----From: owner-merchant-users@listmgr.miva.co...stmgr.miva.com] On Behalf Of Jim CockerhamSent: Tuesday, May 10, 2005 12:27 PMTo: Miva User ListSubject: [mru] OT: Anyone Familiar with EDI?Hi,Anyone have experience or know of any resources dealing with EDI?Thanks,Jim------------------ MIVA CORPORATION FOOTER -------------------FEATURE REQUESTS: mailto:wishlist@miva.comTO FIND HELP: mailto:merchant-users-help@listmgr.miva.comTO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com---------------- END MIVA CORPORATION FOOTER -----------------Interland is like a whole slew of other hosting companies that provide limited (really limited) support for Miva Merchant. You can install OpenUI on 4.12 (better yet on 4.13 as 4.12 has issues with affiliate databases growing for no reason), because if you do not use OpenUI with the module, you will have to manually edit the MMUI. Once you do that, you won't be able to get Interland to support it anyway because you have changed their standard config.Norman---Norman W. Bunnnorman.bunn@craftedsolutions.com...Solutions.comCrafted Solutions, Inc.Web Design & DevelopmentWeb Site Hosting & Custom Solutions"Get the results the Internet promises; get the 'Net Result' from Crafted Solutions!"----------------------------------------------Tim Ware wrote: We're using Miva 4.12 shopping cart at Interland. We want to do a "special offer" kind of deal with a discount code and we found this module: Coupon Manager by Viking Coders, LLC. It requires that OpenUI be installed first. I've heard that Miva 4.12 at Interland doesn't support OpenUI. Does anyone know anything about this? We can upgrade our account at Interland to Miva 4.22, and hopefully that either includes OpenUI or at least supports it, but everyone over there seems to be fairly ignorant of Miva, although they use it to offer e-commerce. Any suggestions would be great appreciated. Thanks! Tim ------------------ MIVA CORPORATION FOOTER ------------------- FEATURE REQUESTS: mailto:wishlist@miva.com TO FIND HELP: mailto:merchant-users-help@listmgr.miva.com TO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com ---------------- END MIVA CORPORATION FOOTER ----------------------------------- MIVA CORPORATION FOOTER -------------------FEATURE REQUESTS: mailto:wishlist@miva.comTO FIND HELP: mailto:merchant-users-help@listmgr.miva.comTO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com---------------- END MIVA CORPORATION FOOTER -----------------You can use mmui with viking's module. You just need to ask for thedirections on editing the mmui. You would need to do it again if youupgraded to 4.13. Why don't you just move to a decent host? Weiland willwork with mmui with editing as well.a href="a href="a href="http://jmhonline.net/miva-modules/couponJason"http://jmhonline.net/miva-modules/couponJason/a"http://jmhonline.net/miva-modules/couponJason"http://jmhonline.net/miva-modules/couponJason/a/a"http://jmhonline.net/miva-modules/couponJason"http://jmhonline.net/miva-modules/couponJason/a"http://jmhonline.net/miva-modules/couponJason"http://jmhonline.net/miva-modules/couponJason/a/a/a We're using Miva 4.12 shopping cart at Interland. We want to do a "special offer" kind of deal with a discount code and we found this module: Coupon Manager by Viking Coders, LLC. It requires that OpenUI be installed first. I've heard that Miva 4.12 at Interland doesn't support OpenUI. Does anyone know anything about this? We can upgrade our account at Interland to Miva 4.22, and hopefully that either includes OpenUI or at least supports it, but everyone over there seems to be fairly ignorant of Miva, although they use it to offer e-commerce. Any suggestions would be great appreciated. Thanks! Tim ------------------ MIVA CORPORATION FOOTER ------------------- FEATURE REQUESTS: mailto:wishlist@miva.com TO FIND HELP: mailto:merchant-users-help@listmgr.miva.com TO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com ---------------- END MIVA CORPORATION FOOTER ----------------------------------- MIVA CORPORATION FOOTER -------------------FEATURE REQUESTS: mailto:wishlist@miva.comTO FIND HELP: mailto:merchant-users-help@listmgr.miva.comTO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com---------------- END MIVA CORPORATION FOOTER -----------------Stone Edge Order Manager at www.stoneedge.com and Merchant Companion atwww.merchantcompanion.com.Chuck -----Original Message----- From: owner-merchant-users@listmgr.miva.com [mailto:owner-merchant-users@listmgr.miva.com] On Behalf Of Keith Badler Sent: Tuesday, May 10, 2005 2:58 PM To: merchant-users@listmgr.miva.com Subject: RE: [mru] Miva Vers 4 Whole Domain License For Sale Anyone have a suggestion for a good order and product management system that integrates with Miva Merchant. Im using Net Push order and its ok.. but I think I want something a little better. Thanks Keith Badler Owner Fire Gear Masters 877-488-2553 / 732-810-0334 (fax) www.FireGearMasters.com kbadler@firegearmasters.com We are Not Just Fire Gear ------------------ MIVA CORPORATION FOOTER ------------------- FEATURE REQUESTS: mailto:wishlist@miva.com TO FIND HELP: mailto:merchant-users-help@listmgr.miva.com TO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com ---------------- END MIVA CORPORATION FOOTER ----------------- ------------------ MIVA CORPORATION FOOTER -------------------FEATURE REQUESTS: mailto:wishlist@miva.comTO FIND HELP: mailto:merchant-users-help@listmgr.miva.comTO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com---------------- END MIVA CORPORATION FOOTER -----------------Now - what if the client did NOT do any of this? I just asked him ifhe did and has not. Could a module - VC OPT - be causing anyinterference?LeslieOn 5/10/05, Bill Guindon agorilla@gmail.com wrote: Probably not. The gateway shouldn't approve that order number again (if it follows the rule it seems to be following). It would have to be placed with a new order number.=20 On 5/10/05, Leslie Nord - Webs Your Way mivales@gmail.com wrote: Will the double vision clear up? On 5/10/05, Bill Guindon agorilla@gmail.com wrote: If the 1st order was deleted before you packed, you'd get no error. In that case, it's only the gateway that's seeing double (so to speak). On 5/10/05, Leslie Nord - Webs Your Way mivales@gmail.com wrote: Would that cause an error when the store is packed? If so, I'm not getting any packing errors.The store also has the OUI one click bas=ket cleanup. Leslie On 5/10/05, Bill Guindon agorilla@gmail.com wrote: sounds like a duped order number. somebody probably forgot to sa=y "No" to "Recover order numbers" while deleting expired baskets. On 5/10/05, Leslie Nord - Webs Your Way mivales@gmail.com wrote=: Using Cardservice/LinkPoint Payment Gateway module with Credit Verification Code Required checked and AVS options: Reject transactions that fail address number verification and Reject transactions that fail ZIP code verification UNchecked custome=r got the following error during checkout: "Unable to authorize payment: CC-4023: Order number given must =be unique" What would be causing this type of error? Thanks, Leslie -- Webs Your Way (sm) www.websyourway.com------------------ MIVA CORPORATION FOOTER -------------------FEATURE REQUESTS: mailto:wishlist@miva.comTO FIND HELP: mailto:merchant-users-help@listmgr.miva.comTO UNSUBSCRIBE - Send mail to: mailto:merchant-users-unsubscribe@listmgr.miva.com if you need to unsubscribe a different address, send a message to: mailto:ezmlm@listmgr.miva.com with a subject or message body of unsubscribe merchant-users yourname@yourdomain.com---------------- END MIVA CORPORATION FOOTER -----------------

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