Hostasaurus Rocks!

I have been with Hostasaurus for about a year now. I have been very
impressed too. I switched from Dellhost. What a difference.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Dan
Sent: Monday, April 04, 2005 4:30 PM
To: [email protected]
Subject: [mru] Hostasaurus Rocks!

Hi all,

I've just finished moving my store from my very slow ValueWeb server to
Hostasaurus' server. Jen has been extremely helpful with the migration and
now my storefront page TT load time has gone from 5 seconds (ValueWeb) down
to 0.7 seconds (Hostasaurus)! Unfortunately, ValueWeb seems to be doing
everything they can to make it difficult to sever my hosting ties with them
- much like some cell phone companies (e.g. CellularOne) who make it near
impossible to leave.

I highly recommend Hostasaurus to anyone considering moving their store from
one of the "big" hosts for speed increases.

- Dan

Re: Hostasaurus Rocks!



I always laugh when hosts offer to move a site to a less-used server. That's
a temporary fix, at best, until they slam that server full of site, too. And
why weren't you on a non-jammed server in the first place?

To me, it's like when I moved from Sprint to Cingular recently, and when I
cancelled my Sprint service they said, "we can offer you a 5% discount, blah
blah blah, if you stay." I was like, "oh, so as a current customer, I wasn't
worth a discount, but when I want to leave you're going to give me a better
deal? If you'd offered something BEFORE I decided to leave (after 4 years
with them), I might never have looked around in the first place. Thanks but
no thanks."

I expect 100% customer service as a customer, not just when I threaten to
leave. The dinos do that for all their customers, not just ones who
complain...

Chuck



> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> [email protected]
> Sent: Tuesday, April 05, 2005 7:57 AM
> To: [email protected]
> Subject: [mru] Re: Hostasaurus Rocks!
>
> Yup, they do rock! I moved to them from tierranet a while
> back and have been very pleased by their knowledge, service,
> and server speed.
>
> Tierranet had good service and a better admin panel than
> hostasaurus, providing all sorts of traffic logs for free.
> However, their servers just kept getting slower and slower. I
> bugged them until they said that they would put me on one of
> their underused servers (implying I would see a speed
> increas) and it was still slow. So moving to hostasaurus
> really sped up my load times.
>
>
> Mark Romero
> <A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>
>
> Soren [email protected] Wrote:
> >
> >I have been with Hostasaurus for about a year now. I have been very
> >impressed too. I switched from Dellhost. What a difference.
> >
> >-----Original Message-----
> >From: [email protected]
> [mailto:[email protected]]
> >On Behalf Of Dan
> >Sent: Monday, April 04, 2005 4:30 PM
> >To: [email protected]
> >Subject: [mru] Hostasaurus Rocks!
> >
> >Hi all,
> >
> >I've just finished moving my store from my very slow
> ValueWeb server to
> >Hostasaurus' server. Jen has been extremely helpful with the
> migration and
> >now my storefront page TT load time has gone from 5 seconds
> (ValueWeb) down
> >to 0.7 seconds (Hostasaurus)! Unfortunately, ValueWeb seems
> to be doing
> >everything they can to make it difficult to sever my hosting
> ties with them
> >- much like some cell phone companies (e.g. CellularOne) who
> make it near
> >impossible to leave.
> >
> >I highly recommend Hostasaurus to anyone considering moving
> their store from
> >one of the "big" hosts for speed increases.
> >
> >- Dan
> >
> >
> >
> >
> >
> >
> --
> From: mark at Siamese-Dream.com <[email protected]>
>

Re: Hostasaurus Rocks!



Add me to the list of happy Hostasaurus customers!
I don't think there is a problem they can't solve!
('cept the problem I'm having with AMEX right now, but knowing David, if I
asked, he'd probably try to fix that too! <grin>)

One time, I had a customer that had a problem on my site -- David Hubbard
actually contacted my customer directly to see if he could help!! Let's see
another network admin do that! Never!

Wendy Estes
www.digitecoptical.com


[email protected] typed:

> Yup, they do rock! I moved to them from tierranet a while back and
> have been very pleased by their knowledge, service, and server speed.
>
> Tierranet had good service and a better admin panel than hostasaurus,
> providing all sorts of traffic logs for free. However, their servers
> just kept getting slower and slower. I bugged them until they said
> that they would put me on one of their underused servers (implying I
> would see a speed increas) and it was still slow. So moving to
> hostasaurus really sped up my load times.
>
>
> Mark Romero
> <A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>
>
> Soren [email protected] Wrote:
>>
>> I have been with Hostasaurus for about a year now. I have been very
>> impressed too. I switched from Dellhost. What a difference.
>>
>> -----Original Message-----
>> From: [email protected]
>> [mailto:[email protected]]
>> On Behalf Of Dan
>> Sent: Monday, April 04, 2005 4:30 PM
>> To: [email protected]
>> Subject: [mru] Hostasaurus Rocks!
>>
>> Hi all,
>>
>> I've just finished moving my store from my very slow ValueWeb server
>> to Hostasaurus' server. Jen has been extremely helpful with the
>> migration and now my storefront page TT load time has gone from 5
>> seconds (ValueWeb) down to 0.7 seconds (Hostasaurus)! Unfortunately,
>> ValueWeb seems to be doing everything they can to make it difficult
>> to sever my hosting ties with them - much like some cell phone
>> companies (e.g. CellularOne) who make it near impossible to leave.
>>
>> I highly recommend Hostasaurus to anyone considering moving their
>> store from one of the "big" hosts for speed increases.
>>
>> - Dan

Re: Re: Hostasaurus Rocks!



Yippie! AMEX is working again!
See, I told you -- I think David fixed it (giggle)

Wendy



[email protected] typed:

> I have in the past asked them some really obscure questions about
> PHP. Now even though they state clearly that they don't normally
> provide support for PHP scripting, if you do have a question and run
> it by them, if they know the answer they will generally help.
>
> Much better than hiring a programmer to come in and fix things.
>
> Mark Romero
> <A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>
>
> Wendy Estes [email protected] Wrote:
>>
>> Add me to the list of happy Hostasaurus customers!
>> I don't think there is a problem they can't solve!
>> ('cept the problem I'm having with AMEX right now, but knowing David,
>> if I asked, he'd probably try to fix that too! <grin>)
>>
>> One time, I had a customer that had a problem on my site -- David
>> Hubbard actually contacted my customer directly to see if he could
>> help!! Let's see another network admin do that! Never!
>>
>> Wendy Estes
>> www.digitecoptical.com
>>
>>
>> [email protected] typed:
>>
>>> Yup, they do rock! I moved to them from tierranet a while back and
>>> have been very pleased by their knowledge, service, and server
>>> speed.
>>>
>>> Tierranet had good service and a better admin panel than
>>> hostasaurus, providing all sorts of traffic logs for free. However,
>>> their servers just kept getting slower and slower. I bugged them
>>> until they said that they would put me on one of their underused
>>> servers (implying I would see a speed increas) and it was still
>>> slow. So moving to hostasaurus really sped up my load times.
>>>
>>>
>>> Mark Romero
>>> <A HREF
>>> ="<A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>">http://www.siamese-dream.com">http://www.siamese-dream.com</A></A>
>>>
>>> Soren [email protected] Wrote:
>>>>
>>>> I have been with Hostasaurus for about a year now. I have been
>>>> very impressed too. I switched from Dellhost. What a difference.
>>>>
>>>> -----Original Message-----
>>>> From: [email protected]
>>>> [mailto:[email protected]]
>>>> On Behalf Of Dan
>>>> Sent: Monday, April 04, 2005 4:30 PM
>>>> To: [email protected]
>>>> Subject: [mru] Hostasaurus Rocks!
>>>>
>>>> Hi all,
>>>>
>>>> I've just finished moving my store from my very slow ValueWeb
>>>> server to Hostasaurus' server. Jen has been extremely helpful with
>>>> the migration and now my storefront page TT load time has gone
>>>> from 5 seconds (ValueWeb) down to 0.7 seconds (Hostasaurus)!
>>>> Unfortunately, ValueWeb seems to be doing everything they can to
>>>> make it difficult to sever my hosting ties with them - much like
>>>> some cell phone companies (e.g. CellularOne) who make it near
>>>> impossible to leave.
>>>>
>>>> I highly recommend Hostasaurus to anyone considering moving their
>>>> store from one of the "big" hosts for speed increases.
>>>>
>>>> - Dan

Re: Re: Hostasaurus Rocks!



David fixed AMEX? He may be good but he ain't that good. :-)


Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!

Re: Re: Hostasaurus Rocks!



We've been accused of fixing AuthNet on occasion ;)

Wish I could take credit for it.

However, most of our customers unsubscribe from the list after joining
with us, as they rarely need the groups help when a simple helpdesk
ticket fixes any problem - so they don't sing our praises here.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
FREE MerchantHowTo.com Basic Tutorial Subscription
with each hosting account! A $49 value!
http://tinyurl.com/48nmu

An OpenUI Premier Partner
Ph: 1 (866) WOLFPAW
www.wpcomp.com


> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Wil Hatfield
> Sent: Monday, April 04, 2005 5:02 PM
> To: Wendy Estes; [email protected]; [email protected]
> Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
>
>
> David fixed AMEX? He may be good but he ain't that good. :-)
>
>
> Wil Hatfield
> HyperConX Customer Care
>
> HyperConX International - <A HREF ="http://www.hyperconx.com ">http://www.hyperconx.com </A>
> 1.800.894.3613 - Tollfree in the US and Canada
>
> Check out the all new Miva Pages: <A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>
>
> Premium e-commerce hosting, 24/7 technical support, tollfree
> support lines for your convenience, great low cost packages
> to choose from, Authorize.Net Direct retailer, need high-speed
> connectivity well we have that too. Everything a business
> needs to succeed. Host with the Pros and sell like one too!
>
>
>
>
>

Re: Re: Hostasaurus Rocks!



Vik,

[offlist]

Yah that is a good point and typically what we experience too. Our merchants
come over here for a week or two while they build their stores the way they
want them and then they unsubscribe. Of course this is because they are
filling boxes and shipping their products while their bank accounts fatten.
Isn't that what is supposed to happen?


Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!

Re: Re: Hostasaurus Rocks!



I know that was supposed to be offlist but, since it was posted publicly...

As a Hostasaurus customer, I guess I'm just suffering from poor hosting and
an unknowledgeable support staff that's keeping my store from operating
effectively.

Somehow though, I still manage to consistently increase my sales and have
very little time to participate here but, like any good business person, I
make the time both to give back to the community that's helped me and to
stay informed on all aspects of Merchant.

I wish I could just put blinders on and rely on my host to tell me
everything I need to know but I guess that's not in my nature.

I'm not for a second putting any of the hosts who participate on this list
regularly in the same category as ValueWeb, Earthlink, etc. but most of the
customers of those hosts don't participate here either. That's not because
they don't need to but because they don't know that they'd benefit from it.

Let's just be honest for a second and admit that Hostasaurus probably has
more Merchant hosting customers than the other hosts on this list. I'm also
extremely happy with their service but do either of those facts prove that
they're the best? No.

I'm certain that Vic, Wil, and Remik all provide fantastic service as well.
You guys just have fewer customers on this list so your praises don't get
sung as often. There's nothing wrong with that. That's just how it is. No
need for excuses. You guys are all doing great so just keep it up. I'd
gladly recommend any of you to a potential customer simply based on what I
know of you from this list.

Dan
Impulse Creations

For low priced back issue comics and the very best in service visit us at
www.impulsecreations.net and be sure to look for information on our
discounted subscription service with free bags and free shipping!

-----Original Message-----
From: [email protected] [mailto:[email protected]]On
Behalf Of Wil Hatfield
Sent: Monday, April 04, 2005 5:40 PM
To: WolfPaw Computers - Miva List; [email protected]
Subject: RE: [mru] Re: Re: Hostasaurus Rocks!

Vik,

[offlist]

Yah that is a good point and typically what we experience too. Our merchants
come over here for a week or two while they build their stores the way they
want them and then they unsubscribe. Of course this is because they are
filling boxes and shipping their products while their bank accounts fatten.
Isn't that what is supposed to happen?


Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!

Re: Re: Hostasaurus Rocks!



Ooops. No, wasn't intended for offlist. Changed the intention of the email
half way through and forgot to take the [offlist] out. I know what it looks
like. Blonde or just getting over Broncitis I don't know. Take your pick.

Thank goodness I didn't say what I was going to say. LOL! {Ducking from
Dino's massive swinging tail} As the dilerium hits one thinks this subject
line is a calling for me to go home and curl up in front of the TV to watch
reruns of the Flintstones. One question... which is Fred and which is
Barney!

I need more rest!

Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!




-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of Wil Hatfield
Sent: Monday, April 04, 2005 3:40 PM
To: WolfPaw Computers - Miva List; [email protected]
Subject: RE: [mru] Re: Re: Hostasaurus Rocks!


Vik,

[offlist]

Yah that is a good point and typically what we experience too. Our merchants
come over here for a week or two while they build their stores the way they
want them and then they unsubscribe. Of course this is because they are
filling boxes and shipping their products while their bank accounts fatten.
Isn't that what is supposed to happen?


Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!

Re: Re: Hostasaurus Rocks!



Fred is green and runs to the door yipping, Barney is in the kitchen wearing
an apron saying, "Oh, Fred!"


__________________________________________________ ____________
Richard Missey MensUnderwearStore.com
Technical Services 310 N. Euclid
[email protected] St. Louis, MO 63108
(866) 326-9377


| -----Original Message-----
| From: [email protected] [mailto:owner-merchant-
| [email protected]] On Behalf Of Wil Hatfield
| Sent: Monday, April 04, 2005 5:03 PM
| To: [email protected]
| Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
|
| Ooops. No, wasn't intended for offlist. Changed the intention of the
| email
| half way through and forgot to take the [offlist] out. I know what it
| looks
| like. Blonde or just getting over Broncitis I don't know. Take your pick.
|
| Thank goodness I didn't say what I was going to say. LOL! {Ducking from
| Dino's massive swinging tail} As the dilerium hits one thinks this
| subject
| line is a calling for me to go home and curl up in front of the TV to
| watch
| reruns of the Flintstones. One question... which is Fred and which is
| Barney!
|
| I need more rest!
|
| Wil Hatfield
| HyperConX Customer Care
|
| HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
| 1.800.894.3613 - Tollfree in the US and Canada
|
| Check out the all new Miva Pages:
| <A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>
|
| Premium e-commerce hosting, 24/7 technical support, tollfree
| support lines for your convenience, great low cost packages to
| choose from, Authorize.Net Direct retailer, need high-speed
| connectivity well we have that too. Everything a business
| needs to succeed. Host with the Pros and sell like one too!
|
|
|
|
| -----Original Message-----
| From: [email protected]
| [mailto:[email protected]]On Behalf Of Wil Hatfield
| Sent: Monday, April 04, 2005 3:40 PM
| To: WolfPaw Computers - Miva List; [email protected]
| Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
|
|
| Vik,
|
| [offlist]
|
| Yah that is a good point and typically what we experience too. Our
| merchants
| come over here for a week or two while they build their stores the way
| they
| want them and then they unsubscribe. Of course this is because they are
| filling boxes and shipping their products while their bank accounts
| fatten.
| Isn't that what is supposed to happen?
|
|
| Wil Hatfield
| HyperConX Customer Care
|
| HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
| 1.800.894.3613 - Tollfree in the US and Canada
|
| Check out the all new Miva Pages:
| <A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>
|
| Premium e-commerce hosting, 24/7 technical support, tollfree
| support lines for your convenience, great low cost packages to
| choose from, Authorize.Net Direct retailer, need high-speed
| connectivity well we have that too. Everything a business
| needs to succeed. Host with the Pros and sell like one too!
|
|
|

Re: Re: Re: Hostasaurus Rocks!



Without debating the particulars, something in the logic of your post
escapes me. Just because (in your opinion) the US hasn't been a
manufacturering power house for decades (something that I'd bet a number of
economist would take issue with) doesn't mean that IF a US based business
DOES manufacturer a product, they have to be more "service" orientated than
"product" orientated.

-Bruce

> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> [email protected]
> Sent: Tuesday, April 05, 2005 11:02 AM
> To: [email protected]
> Subject: [mru] Re: Re: Re: Hostasaurus Rocks!
>
> I'm new to online retail, but I've been both a client and a
> vendor in other industries for a number of years and I think
> the important lesson anyone trying to establish themselves in
> this arena should take away is this: The U.S. hasn't been a
> manufacturing based economy for decades. We are solidly
> service-based. As a vendor, all you have have to offer your
> clients is service. Those who go the extra mile, do the
> follow ups, and do it for the best price will get the repeat
> customers.
>
> For instance, I purchased the "E-Commerce Made Easy" book. As
> instructional books go, it's a little light weight- more or
> less the Miva help pdfs printed out, which is convenient, if
> not overly insightful. However, the publisher of that book
> offers extras to registered users as a selling point. Twice
> I've tried to register my copy unsuccessfully and twice I've
> posted messages on their site informing them of the broken
> link. I've heard nothing back from them.
>
> This publisher also sells modules at their site. But when it
> came time for me to order some modules, where do you suppose
> my money went?
>
> As long as you are selling something that the customer can
> get anywhere else, you'd better be doing everything you can
> to inspire them to give their money to you.
>
>
> mivalist [email protected] Wrote:
> >
> >I know that was supposed to be offlist but, since it was
> posted publicly...
> >
> >As a Hostasaurus customer, I guess I'm just suffering from
> poor hosting
> >and an unknowledgeable support staff that's keeping my store from
> >operating effectively.
> >
> >Somehow though, I still manage to consistently increase my sales and
> >have very little time to participate here but, like any good
> business
> >person, I make the time both to give back to the community that's
> >helped me and to stay informed on all aspects of Merchant.
> >
> >I wish I could just put blinders on and rely on my host to tell me
> >everything I need to know but I guess that's not in my nature.
> >
> >I'm not for a second putting any of the hosts who
> participate on this
> >list regularly in the same category as ValueWeb, Earthlink, etc. but
> >most of the customers of those hosts don't participate here either.
> >That's not because they don't need to but because they don't
> know that they'd benefit from it.
> >
> >Let's just be honest for a second and admit that Hostasaurus
> probably
> >has more Merchant hosting customers than the other hosts on
> this list.
> >I'm also extremely happy with their service but do either of those
> >facts prove that they're the best? No.
> >
> >I'm certain that Vic, Wil, and Remik all provide fantastic
> service as well.
> >You guys just have fewer customers on this list so your
> praises don't
> >get sung as often. There's nothing wrong with that. That's
> just how it
> >is. No need for excuses. You guys are all doing great so
> just keep it
> >up. I'd gladly recommend any of you to a potential customer simply
> >based on what I know of you from this list.
> >
> >Dan
> >Impulse Creations
> >
> >For low priced back issue comics and the very best in
> service visit us
> >at www.impulsecreations.net and be sure to look for
> information on our
> >discounted subscription service with free bags and free shipping!
> >
> >-----Original Message-----
> >From: [email protected]
> >[mailto:[email protected]]On
> >Behalf Of Wil Hatfield
> >Sent: Monday, April 04, 2005 5:40 PM
> >To: WolfPaw Computers - Miva List; [email protected]
> >Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
> >
> >Vik,
> >
> >[offlist]
> >
> >Yah that is a good point and typically what we experience too. Our
> >merchants come over here for a week or two while they build their
> >stores the way they want them and then they unsubscribe. Of
> course this
> >is because they are filling boxes and shipping their
> products while their bank accounts fatten.
> >Isn't that what is supposed to happen?
> >
> >
> >Wil Hatfield
> >HyperConX Customer Care
> >
> >HyperConX International - <A HREF
> >="<A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>">http://www.hyperconx.com">http://www.hyperconx.com</A></A>
> >1.800.894.3613 - Tollfree in the US and Canada
> >
> >Check out the all new Miva Pages:
> ><A HREF
> >="<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>">http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A></A>
> >
> >Premium e-commerce hosting, 24/7 technical support, tollfree support
> >lines for your convenience, great low cost packages to choose from,
> >Authorize.Net Direct retailer, need high-speed connectivity well we
> >have that too. Everything a business needs to succeed. Host with the
> >Pros and sell like one too!
> >
> >
> >
> >
> --
> From: Jim Cushinery <[email protected]>
>

Re: Re: Re: Hostasaurus Rocks!



Jim,

I am sure you will be hearing from that Publisher or at least the Author
real soon. I hope you are wearing something fashionable in a heavy Kevlar.
At a minimum something flame retardant is in order. ;-)


Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

Check out the all new Miva Pages:
<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>

Premium e-commerce hosting, 24/7 technical support, tollfree
support lines for your convenience, great low cost packages to
choose from, Authorize.Net Direct retailer, need high-speed
connectivity well we have that too. Everything a business
needs to succeed. Host with the Pros and sell like one too!




-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of [email protected]
Sent: Tuesday, April 05, 2005 11:02 AM
To: [email protected]
Subject: [mru] Re: Re: Re: Hostasaurus Rocks!


I'm new to online retail, but I've been both a client and a vendor in other
industries for a number of years and I think the important lesson anyone
trying to establish themselves in this arena should take away is this: The
U.S. hasn't been a manufacturing based economy for decades. We are solidly
service-based. As a vendor, all you have have to offer your clients is
service. Those who go the extra mile, do the follow ups, and do it for the
best price will get the repeat customers.

For instance, I purchased the "E-Commerce Made Easy" book. As instructional
books go, it's a little light weight- more or less the Miva help pdfs
printed out, which is convenient, if not overly insightful. However, the
publisher of that book offers extras to registered users as a selling point.
Twice I've tried to register my copy unsuccessfully and twice I've posted
messages on their site informing them of the broken link. I've heard nothing
back from them.

This publisher also sells modules at their site. But when it came time for
me to order some modules, where do you suppose my money went?

As long as you are selling something that the customer can get anywhere
else, you'd better be doing everything you can to inspire them to give their
money to you.


mivalist [email protected] Wrote:
>
>I know that was supposed to be offlist but, since it was posted publicly...
>
>As a Hostasaurus customer, I guess I'm just suffering from poor hosting and
>an unknowledgeable support staff that's keeping my store from operating
>effectively.
>
>Somehow though, I still manage to consistently increase my sales and have
>very little time to participate here but, like any good business person, I
>make the time both to give back to the community that's helped me and to
>stay informed on all aspects of Merchant.
>
>I wish I could just put blinders on and rely on my host to tell me
>everything I need to know but I guess that's not in my nature.
>
>I'm not for a second putting any of the hosts who participate on this list
>regularly in the same category as ValueWeb, Earthlink, etc. but most of the
>customers of those hosts don't participate here either. That's not because
>they don't need to but because they don't know that they'd benefit from it.
>
>Let's just be honest for a second and admit that Hostasaurus probably has
>more Merchant hosting customers than the other hosts on this list. I'm also
>extremely happy with their service but do either of those facts prove that
>they're the best? No.
>
>I'm certain that Vic, Wil, and Remik all provide fantastic service as well.
>You guys just have fewer customers on this list so your praises don't get
>sung as often. There's nothing wrong with that. That's just how it is. No
>need for excuses. You guys are all doing great so just keep it up. I'd
>gladly recommend any of you to a potential customer simply based on what I
>know of you from this list.
>
>Dan
>Impulse Creations
>
>For low priced back issue comics and the very best in service visit us at
>www.impulsecreations.net and be sure to look for information on our
>discounted subscription service with free bags and free shipping!
>
>-----Original Message-----
>From: [email protected]
[mailto:[email protected]]On
>Behalf Of Wil Hatfield
>Sent: Monday, April 04, 2005 5:40 PM
>To: WolfPaw Computers - Miva List; [email protected]
>Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
>
>Vik,
>
>[offlist]
>
>Yah that is a good point and typically what we experience too. Our
merchants
>come over here for a week or two while they build their stores the way they
>want them and then they unsubscribe. Of course this is because they are
>filling boxes and shipping their products while their bank accounts fatten.
>Isn't that what is supposed to happen?
>
>
>Wil Hatfield
>HyperConX Customer Care
>
>HyperConX International - <A HREF
="<A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>">http://www.hyperconx.com">http://www.hyperconx.com</A></A>
>1.800.894.3613 - Tollfree in the US and Canada
>
>Check out the all new Miva Pages:
><A HREF
="<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>">http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A></A>
>
>Premium e-commerce hosting, 24/7 technical support, tollfree
>support lines for your convenience, great low cost packages to
>choose from, Authorize.Net Direct retailer, need high-speed
>connectivity well we have that too. Everything a business
>needs to succeed. Host with the Pros and sell like one too!
>
>
>
>
--
From: Jim Cushinery <[email protected]>

Re: Re: Re: Hostasaurus Rocks!



Interesting you should say that. I contacted the author offlist and never
got a response. C'est la vie.

On 4/4/05 8:20 PM, "Wil Hatfield" <[email protected]> wrote:

> Jim,
>
> I am sure you will be hearing from that Publisher or at least the Author
> real soon. I hope you are wearing something fashionable in a heavy Kevlar.
> At a minimum something flame retardant is in order. ;-)
>
>
> Wil Hatfield
> HyperConX Customer Care
>
> HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
> 1.800.894.3613 - Tollfree in the US and Canada
>
> Check out the all new Miva Pages:
> <A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>
>
> Premium e-commerce hosting, 24/7 technical support, tollfree
> support lines for your convenience, great low cost packages to
> choose from, Authorize.Net Direct retailer, need high-speed
> connectivity well we have that too. Everything a business
> needs to succeed. Host with the Pros and sell like one too!
>
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]On Behalf Of [email protected]
> Sent: Tuesday, April 05, 2005 11:02 AM
> To: [email protected]
> Subject: [mru] Re: Re: Re: Hostasaurus Rocks!
>
>
> I'm new to online retail, but I've been both a client and a vendor in other
> industries for a number of years and I think the important lesson anyone
> trying to establish themselves in this arena should take away is this: The
> U.S. hasn't been a manufacturing based economy for decades. We are solidly
> service-based. As a vendor, all you have have to offer your clients is
> service. Those who go the extra mile, do the follow ups, and do it for the
> best price will get the repeat customers.
>
> For instance, I purchased the "E-Commerce Made Easy" book. As instructional
> books go, it's a little light weight- more or less the Miva help pdfs
> printed out, which is convenient, if not overly insightful. However, the
> publisher of that book offers extras to registered users as a selling point.
> Twice I've tried to register my copy unsuccessfully and twice I've posted
> messages on their site informing them of the broken link. I've heard nothing
> back from them.
>
> This publisher also sells modules at their site. But when it came time for
> me to order some modules, where do you suppose my money went?
>
> As long as you are selling something that the customer can get anywhere
> else, you'd better be doing everything you can to inspire them to give their
> money to you.
>
>
> mivalist [email protected] Wrote:
>>
>> I know that was supposed to be offlist but, since it was posted publicly...
>>
>> As a Hostasaurus customer, I guess I'm just suffering from poor hosting and
>> an unknowledgeable support staff that's keeping my store from operating
>> effectively.
>>
>> Somehow though, I still manage to consistently increase my sales and have
>> very little time to participate here but, like any good business person, I
>> make the time both to give back to the community that's helped me and to
>> stay informed on all aspects of Merchant.
>>
>> I wish I could just put blinders on and rely on my host to tell me
>> everything I need to know but I guess that's not in my nature.
>>
>> I'm not for a second putting any of the hosts who participate on this list
>> regularly in the same category as ValueWeb, Earthlink, etc. but most of the
>> customers of those hosts don't participate here either. That's not because
>> they don't need to but because they don't know that they'd benefit from it.
>>
>> Let's just be honest for a second and admit that Hostasaurus probably has
>> more Merchant hosting customers than the other hosts on this list. I'm also
>> extremely happy with their service but do either of those facts prove that
>> they're the best? No.
>>
>> I'm certain that Vic, Wil, and Remik all provide fantastic service as well.
>> You guys just have fewer customers on this list so your praises don't get
>> sung as often. There's nothing wrong with that. That's just how it is. No
>> need for excuses. You guys are all doing great so just keep it up. I'd
>> gladly recommend any of you to a potential customer simply based on what I
>> know of you from this list.
>>
>> Dan
>> Impulse Creations
>>
>> For low priced back issue comics and the very best in service visit us at
>> www.impulsecreations.net and be sure to look for information on our
>> discounted subscription service with free bags and free shipping!
>>
>> -----Original Message-----
>> From: [email protected]
> [mailto:[email protected]]On
>> Behalf Of Wil Hatfield
>> Sent: Monday, April 04, 2005 5:40 PM
>> To: WolfPaw Computers - Miva List; [email protected]
>> Subject: RE: [mru] Re: Re: Hostasaurus Rocks!
>>
>> Vik,
>>
>> [offlist]
>>
>> Yah that is a good point and typically what we experience too. Our
> merchants
>> come over here for a week or two while they build their stores the way they
>> want them and then they unsubscribe. Of course this is because they are
>> filling boxes and shipping their products while their bank accounts fatten.
>> Isn't that what is supposed to happen?
>>
>>
>> Wil Hatfield
>> HyperConX Customer Care
>>
>> HyperConX International - <A HREF
> ="<A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>">http://www.hyperconx.com">http://www.hyperconx.com</A></A>
>> 1.800.894.3613 - Tollfree in the US and Canada
>>
>> Check out the all new Miva Pages:
>> <A HREF
> ="<A HREF ="http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A>">http://www.hyperconx.com/miva/">http://www.hyperconx.com/miva/</A></A>
>>
>> Premium e-commerce hosting, 24/7 technical support, tollfree
>> support lines for your convenience, great low cost packages to
>> choose from, Authorize.Net Direct retailer, need high-speed
>> connectivity well we have that too. Everything a business
>> needs to succeed. Host with the Pros and sell like one too!
>>
>>
>>
>>
> --
> From: Jim Cushinery <[email protected]>
>

Re: Hostasaurus Rocks!



Yup, they do rock! I moved to them from tierranet a while back and have been very pleased by their knowledge, service, and server speed.

Tierranet had good service and a better admin panel than hostasaurus, providing all sorts of traffic logs for free. However, their servers just kept getting slower and slower. I bugged them until they said that they would put me on one of their underused servers (implying I would see a speed increas) and it was still slow. So moving to hostasaurus really sped up my load times.


Mark Romero
<A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>

Soren [email protected] Wrote:
>
>I have been with Hostasaurus for about a year now. I have been very
>impressed too. I switched from Dellhost. What a difference.
>
>-----Original Message-----
>From: [email protected] [mailto:[email protected]]
>On Behalf Of Dan
>Sent: Monday, April 04, 2005 4:30 PM
>To: [email protected]
>Subject: [mru] Hostasaurus Rocks!
>
>Hi all,
>
>I've just finished moving my store from my very slow ValueWeb server to
>Hostasaurus' server. Jen has been extremely helpful with the migration and
>now my storefront page TT load time has gone from 5 seconds (ValueWeb) down
>to 0.7 seconds (Hostasaurus)! Unfortunately, ValueWeb seems to be doing
>everything they can to make it difficult to sever my hosting ties with them
>- much like some cell phone companies (e.g. CellularOne) who make it near
>impossible to leave.
>
>I highly recommend Hostasaurus to anyone considering moving their store from
>one of the "big" hosts for speed increases.
>
>- Dan
>
>
>
>
>
>
--
From: mark at Siamese-Dream.com <[email protected]>

Re: Re: Hostasaurus Rocks!



I have in the past asked them some really obscure questions about PHP. Now even though they state clearly that they don't normally provide support for PHP scripting, if you do have a question and run it by them, if they know the answer they will generally help.

Much better than hiring a programmer to come in and fix things.

Mark Romero
<A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>

Wendy Estes [email protected] Wrote:
>
>Add me to the list of happy Hostasaurus customers!
>I don't think there is a problem they can't solve!
>('cept the problem I'm having with AMEX right now, but knowing David, if I
>asked, he'd probably try to fix that too! <grin>)
>
>One time, I had a customer that had a problem on my site -- David Hubbard
>actually contacted my customer directly to see if he could help!! Let's see
>another network admin do that! Never!
>
>Wendy Estes
>www.digitecoptical.com
>
>
>[email protected] typed:
>
>> Yup, they do rock! I moved to them from tierranet a while back and
>> have been very pleased by their knowledge, service, and server speed.
>>
>> Tierranet had good service and a better admin panel than hostasaurus,
>> providing all sorts of traffic logs for free. However, their servers
>> just kept getting slower and slower. I bugged them until they said
>> that they would put me on one of their underused servers (implying I
>> would see a speed increas) and it was still slow. So moving to
>> hostasaurus really sped up my load times.
>>
>>
>> Mark Romero
>> <A HREF ="http://www.siamese-dream.com">http://www.siamese-dream.com</A>
>>
>> Soren [email protected] Wrote:
>>>
>>> I have been with Hostasaurus for about a year now. I have been very
>>> impressed too. I switched from Dellhost. What a difference.
>>>
>>> -----Original Message-----
>>> From: [email protected]
>>> [mailto:[email protected]]
>>> On Behalf Of Dan
>>> Sent: Monday, April 04, 2005 4:30 PM
>>> To: [email protected]
>>> Subject: [mru] Hostasaurus Rocks!
>>>
>>> Hi all,
>>>
>>> I've just finished moving my store from my very slow ValueWeb server
>>> to Hostasaurus' server. Jen has been extremely helpful with the
>>> migration and now my storefront page TT load time has gone from 5
>>> seconds (ValueWeb) down to 0.7 seconds (Hostasaurus)! Unfortunately,
>>> ValueWeb seems to be doing everything they can to make it difficult
>>> to sever my hosting ties with them - much like some cell phone
>>> companies (e.g. CellularOne) who make it near impossible to leave.
>>>
>>> I highly recommend Hostasaurus to anyone considering moving their
>>> store from one of the "big" hosts for speed increases.
>>>
>>> - Dan
>
>
>
--
From: Mark at Siamese-Dream.Com <[email protected]>