Announcement

Collapse
No announcement yet.

Thank you page Printer Order Confirmation option does not print order number.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Thank you page Printer Order Confirmation option does not print order number.

    Thank you page "Printer Order Confirmation" option does not display or print order number.
    Thank you, Bill Davis

    #2
    I'll check this out soon, not quite ready to test that page yet, but I'm curious to see what's up.
    Dylan Buchfink
    The Mattress & Sleep Company
    http://www.tmasc.ca/

    Comment


      #3
      Originally posted by William Davis View Post
      Thank you page "Printer Order Confirmation" option does not display or print order number.
      Did you ever get this resolved? I have a site that is experiencing the same issue. It's using Levels 9.5 so there may be an issue with the javascript that was fixed in 9.6. When I click on the Print Order Confirmation link all it does is go to the ORDP page and gives an error. No order. It seems like trying to fix one javascript issue causes another one to crop up.
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Hi Leslie,

        The only JavaScript function being called on the ORDP page is to open the browser print dialog. Since it does not contain the default global header and footer, you do need to make sure the calls to the external files are in place, otherwise you will receive scripting errors.
        Matt Zimmermann

        Miva Web Developer
        Alchemy Web Development
        https://www.alchemywebdev.com
        Site Development - Maintenance - Consultation

        Miva Certified Developer
        Miva Professional Developer

        https://www.dev4web.net | Twitter

        Comment


          #5
          Originally posted by Matt Zimmermann View Post
          Hi Leslie,

          The only JavaScript function being called on the ORDP page is to open the browser print dialog. Since it does not contain the default global header and footer, you do need to make sure the calls to the external files are in place, otherwise you will receive scripting errors.
          So how do I resolve the "no orders were found" when I click the button on the INVC screen? Would that also be considered a scripting error?
          Leslie Kirk
          Miva Certified Developer
          Miva Merchant Specialist since 1997
          Previously of Webs Your Way
          (aka Leslie Nord leslienord)

          Email me: [email protected]
          www.lesliekirk.com

          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

          Comment


            #6
            Hi Leslie,

            Is this the HREF of the link being used to load the ORDP page from INVC?
            Code:
            &mvte:urls:ORDP:secure_sep;Order_ID=&mvt:order:id;&Order_BillEmail=&mvte:global:order:bill_email;&Order_BillZip=&mvte:global:order:bill_zip;
            Matt Zimmermann

            Miva Web Developer
            Alchemy Web Development
            https://www.alchemywebdev.com
            Site Development - Maintenance - Consultation

            Miva Certified Developer
            Miva Professional Developer

            https://www.dev4web.net | Twitter

            Comment


              #7
              Looks to be the same:

              Code:
              <a href="&mvte:urls:ORDP:secure_sep;Order_ID=&mvt:order:id;&Order_BillEmail=&mvte:global:order:bill_email;&Order_BillZip=&mvte:global:order:bill_zip;" title="Print Order Confirmation" target="_blank" id="js-print-confirmation" class="button button-mini button-square float-right hide medium-inline-block">Print Order Confirmation</a></p>
              Leslie Kirk
              Miva Certified Developer
              Miva Merchant Specialist since 1997
              Previously of Webs Your Way
              (aka Leslie Nord leslienord)

              Email me: [email protected]
              www.lesliekirk.com

              Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

              Comment


                #8
                Hi Leslie,

                That looks correct to me. As long as those variables are being filled in, the correct order should be displayed. It is the same logic used for displaying order history.
                Matt Zimmermann

                Miva Web Developer
                Alchemy Web Development
                https://www.alchemywebdev.com
                Site Development - Maintenance - Consultation

                Miva Certified Developer
                Miva Professional Developer

                https://www.dev4web.net | Twitter

                Comment


                  #9
                  Originally posted by Matt Zimmermann View Post
                  Hi Leslie,

                  That looks correct to me. As long as those variables are being filled in, the correct order should be displayed. It is the same logic used for displaying order history.
                  I think I'll open a support ticket. It's not working. That and the Shipping Estimator, so there may be a view things going on with the scripts.js file. Trying to just using the one from the 9.6 version messes other things up - just like squeezing a balloon...
                  Leslie Kirk
                  Miva Certified Developer
                  Miva Merchant Specialist since 1997
                  Previously of Webs Your Way
                  (aka Leslie Nord leslienord)

                  Email me: [email protected]
                  www.lesliekirk.com

                  Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                  Comment


                    #10
                    I'm seeing some of the issues your having and some seem a little familiar. I had some issues with un-edited template code links/urls not working in Levels. My issue was that I had switched to URI Management from Legacy SEO. Under Legacy SEO Settings Enable Short Links was still checked. So the legacy SEO stuff was still in my htaccess file. I unchecked the box, went to the htaccess tab and clicked update, which removed the legacy seo stuff from the file. Once I had only the URI management stuff in the htaccess file things started working. HTH
                    Ron Frigon
                    Jedi Webmaster Obi-Ron Kenobi

                    Comment

                    Working...
                    X