Gap under Featured Products carousel Levels

[netblazon]

Has anyone come across a gap under the featured products carousel on the Levels theme? I can't recreate it myself, but the two users who can are using Google Chrome on Windows. Here is a screenshot from one of them.

[Matt Zimmermann]

Hi Susan,

I am unable to duplicate that on my end. Can you get more information from the users regarding their setup? I like using this site to get information from users [ https://supportdetails.com/ ].

[netblazon]

Thanks Matt, I'll ask.

[Viscott]

The Bottom Carousel Row is 746 pixels tall when viewed on Google Chrome for Windows

It should be 441Pixels. As shown on the Firefox for Windows Screen Shot.

Where is this little bugger in the CSS? Or is is hiding in the.js files???

You can see the big gap on the demo site: http://ironwool.mivamerchantdev.com/

[netblazon]

Viscott, oddly, I don't see it there either. It seems to only happen for certain configurations, but I haven't been able to recreate it even knowing my users' information from supportdetails.com

[Viscott]

Specs on my computer.

[Matt Zimmermann]

Viscott - I am unable to duplicate the issue you are seeing. There shouldn't be any CSS adding that in.

[teedle]

The gap is happening for me on our site, and even on the sample site http://levels-theme.mivamerchantdev.com/
On my Chrome (Version 73.0.3683.103 (64-bit)) in incognito mode w/ no extensions

[Matt Zimmermann]

I am still not able to duplicate this. Can you post a link to your site?

[teedle]

I am still not able to duplicate this. Can you post a link to your site?

http://levels-theme.mivamerchantdev.com/

It applies to the related products carousel as well.

[Matt Zimmermann]

Thank you for the link. Unfortunately, I am not able to see any gap when testing it in Firefox, Edge, Chrome, or Chrome Incognito.

[teedle]

Thank you for the link. Unfortunately, I am not able to see any gap when testing it in Firefox, Edge, Chrome, or Chrome Incognito.

Another weird thing is our related products carousel will sometimes have a single product in a second row. I don't know how my settings are but it only behaves that way in Chrome, not Firefox or Edge.

[Matt Zimmermann]

Does this happen on specific product?

[teedle]

Does this happen on specific product?

https://levels-theme.mivamerchantdev...717a33e9ace8e5

[VisHorizons]

RE: the gap on the home page:

In Chrome, try zooming down to 90%, then 80%, and keep on going. The gap disappears and reappears as you zoom. A coworker of mine has our site at 90% all the time, and I can see over her shoulder, and the gap freaks me out every time I see it, until I remember about the zoom.