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    FedEX Saturday Delivery

    Need the ability for the customer to select Saturday delivery for FedEx.
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Re: FedEX Saturday Delivery

    Customer as in shopper, or customer as in Merchant?
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: FedEX Saturday Delivery

      Customer as in shopper.
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Re: FedEX Saturday Delivery

        Maybe a bunch of people will jump on this thread, but so far I've seen virtually no demand for that feature being added. It adds a lot of complexity to checkout (by estimating delivery date and then only showing it when Saturday delivery is even an option), so I highly doubt it's coming soon natively.
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: FedEX Saturday Delivery

          I'll jump in. I completely understand Miva not assigning resources to putting this into the native code. But I did want to pipe in to share that it is an important challenge for our business, and one we hope your design club will soon overcome for us with some creative coding.
          Charlie Morrison
          www.MCRmedical.com

          Comment


            #6
            Re: FedEX Saturday Delivery

            I have a solution for this. It's evolution of my MM4 module called DateSelect. It's now a module/integration because it's weaved tightly with shipping options.

            Please don't hesitate to contact me if interested.

            Scott
            What help do you need today!
            Interactive Design Solutions http://www.southbound.com
            MivaMerchant Business Partner | Certified MivaMerchant Web Developer
            My T-shirt Collection is mostly MivaCon T-shirts!!
            Competitive Rates, Popular Modules, and Integrations:
            Product Copy | AutoBaskets | Waitlist Integration| Wholesale Integration

            Comment


              #7
              Re: FedEX Saturday Delivery

              This is actually something we were just talking about today. We know that orders placed by 3:00 ET will ship that day, so we would automatically select Saturday delivery with the overnight option for any order placed between Thursday at 3pm and Friday at 3pm. Our business is very event-driven, so customers are always trying to get things delivered by the weekend. Currently we offer USPS Priority Express, but their on-time percentage rate for us has not been stellar. FedEx is extremely reliable for us, so we want to move as much of the overnight shipping to them as possible.

              If this could be added, that would be great.

              Comment


                #8
                Re: FedEX Saturday Delivery

                Josh,

                This could probably be done as a custom project today.
                Thanks,

                Rick Wilson
                CEO
                Miva, Inc.
                [email protected]
                https://www.miva.com

                Comment


                  #9
                  Re: FedEX Saturday Delivery

                  Rick,
                  Thanks for your response. Are you thinking that this would be an update to the shipping module itself? That might be of interest. My current idea for a workaround was to create an upcharge for Saturday delivery and automatically add that whenever FedEx Overnight is selected.

                  Josh

                  Comment


                    #10
                    Re: FedEX Saturday Delivery

                    Josh,

                    That's plausible but we'd look at building something in as an extension of the module. We've done similar for return logistics with UPS for a couple of sites.

                    This helps us (we don't normally do any custom module work) figure out the use cases so we can reasonably consider if this can be in the core someday.
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      #11
                      Re: FedEX Saturday Delivery

                      I'll add my own "case study" to this.

                      In '97/'98 time frame when a partner and I started an online business, we chose Miva because of the possibility to customize the interface. Modules weren't really a possibility.

                      Our business sold roses. Our idea had a very specific interface in mind. No other shopping cart could give us the capability to create what we needed. None that we could find anyway. My idea was clear. Create the interface so the customer couldn't make a mistake and they knew exactly what was going to happen. The shipping costs and delivery dates were the hardest and easiest to plan out. Easy because we only shipped Fedex Overnight which limited what the costs were. The hard part was setting/programming the rules.

                      We had to exclude Mondays because Fedex and Sunday didn't work for perishables. We had a cutoff time every day to get orders to the greenhouse, so they could cut, clean, box and ship the same day.

                      It wasn't a module, but I was able to customize and integrate each step of the ordering process. The customer was given valid delivery date options, excluding Sunday and Monday. If our servers time (compensated for out time zone) was past a certain time, delivery the next day was excluded. The customer knew the very next time delivery was available. Here is the gist. If the next available day was Saturday, the option was offered at Sat-NextDay price. Customer had no way to try and fool the interface.

                      There was other parts of the scripting for that business which were essential to built in perfect customer service. For example I built a batch report that calculated what orders needed to be shipped today for next day delivery. Was handy at the seasonal busy times and allowed us to take orders in advance and we didn't need to figure everything out every day all over again.

                      Eventually, I was able to create a module for this in MM4. Because of the power and flexibility from MM5.5 till now -- MM9.4, it's become an integration of SMT template code and a tightly integrated helper module customized per store with an interface for choosing/configuring holidays, weekends, time of day cutoff, and tying directly with specific shipping options so the customer knows what the cost is when they land on OSEL page.

                      Here's the case study info. When I created the MM4 version, it was basically a retail ready module. Easy to install and easy to configure. I actually thought everyone would want this capability. I was wrong. What was the length of time MM4 compiled was not end of life? That is nearly how long DateSelect was available on MivaCentral and southbound.com. I can sadly say it was not a big seller at all even with a couple Miva techs and other 3rd party developers telling store owners and other developers a module like this existed. I am not sure if store owners didn't want the function, or need the function, or understand the benefits. Not every store or product would. But, in many online stores these days, you need to supply the shipping costs to help customer decide to buy.

                      There was limited exposure and advertising. But also, surprising low amount of direct questions or requests on the forums and other places for this type of feature. This low frequency still persists IMO. I offer this integration now called SmartDate.

                      Scott
                      What help do you need today!
                      Interactive Design Solutions http://www.southbound.com
                      MivaMerchant Business Partner | Certified MivaMerchant Web Developer
                      My T-shirt Collection is mostly MivaCon T-shirts!!
                      Competitive Rates, Popular Modules, and Integrations:
                      Product Copy | AutoBaskets | Waitlist Integration| Wholesale Integration

                      Comment


                        #12
                        Re: FedEX Saturday Delivery

                        Thanks for the info Scott - I apologize that I did not know about your integration. I have a store owner that I'm going to hook you up with you can discuss it with her.

                        Many thanks!
                        Leslie
                        Leslie Kirk
                        Miva Certified Developer
                        Miva Merchant Specialist since 1997
                        Previously of Webs Your Way
                        (aka Leslie Nord leslienord)

                        Email me: [email protected]
                        www.lesliekirk.com

                        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                        Comment


                          #13
                          Re: FedEX Saturday Delivery

                          Hi Leslie,

                          Technically you wouldn't know about it because I haven't been proactive in marketing with this integration so far.

                          Scott
                          What help do you need today!
                          Interactive Design Solutions http://www.southbound.com
                          MivaMerchant Business Partner | Certified MivaMerchant Web Developer
                          My T-shirt Collection is mostly MivaCon T-shirts!!
                          Competitive Rates, Popular Modules, and Integrations:
                          Product Copy | AutoBaskets | Waitlist Integration| Wholesale Integration

                          Comment


                            #14
                            Any new plans on FedEx Saturday delivery option? :-)

                            Is there a way to combine "One rate" with "Non-One Rate" shipping? As one rate is very limited in weight/quantity. May be install 2 FedEx modules?
                            Last edited by AHerb; 10-19-18, 09:03 AM.

                            Comment


                              #15
                              You (based on your previous posts :) ) could probably manage this yourself. You'd need to get an IP-based geo lookup to get shoppers timezone, then do the rule logic of weather Sat shipping will still work and if valid, only show that method in the list of shipping options.
                              Bruce Golub
                              Phosphor Media - "Your Success is our Business"

                              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                              phosphormedia.com

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