Product Page Contact Us

[lesliekirk]

My searching for something like this has been fruitless. I have a store that has a number of items that can order for a customer but they need to the customer to contact them to order it. Does anyone have a module that would enable the "Add to Cart" button to become a "Contact Us" button that when clicked would already pre-load the product information into the message (to help speed the process up and avoid errors)?

[ILoveHostasaurus]

Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?

[lesliekirk]

Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?

That was my first thought - but the product still needs to not be for sale. The "Out of Stock" button turns people off. Being able to quickly and easily submit something to the store owner (via email) seems much easier, especially during times when the owner is out of the country.

I remember eons ago when some of the very first "LiveChat" type apps came out, they allowed you "watch" where your customers are in the store, you would know exactly what product they were at and you could start a discussion about that product. Granted that was long ago in a place far far away.

Maybe I think too much like a customer...

[lesliekirk]

Another something that is similar to this is the "Tell A Friend" - it allows you to send a product-specific email to someone regarding the product. Something similar but it goes to the store owner instead.

[ILoveHostasaurus]

That module should really never be used anymore. They're constantly abused and result in spam going out to unintended recipients, even if the form allows no customized message, etc. then the site ultimately gets blacklisted.

[lesliekirk]

That module should really never be used anymore. They're constantly abused and result in spam going out to unintended recipients, even if the form allows no customized message, etc. then the site ultimately gets blacklisted.

No plan to use that module, it was an example of something similar. I could just put the email address on the particular product but then the spam bots could glean it.

[Bruce - PhosphorMedia]

Using a custom field to control the Hide/Show add to cart button, replace it with a form that links to the sites Contact Us form and supply the necessary information you want (i.e,product code quantity)

Then, on the contact us page, merge that into a variable that matches the contact us forms "message' field. Say, that field name is 'message'. Then you used <mvt:assign name="g.message" value="'Product code:' $g.product_code $asciichar(10)$asciichar(13) $'Quantity: ' g.quantity"/>

If the message field as &:mvt:global:message; the info from the previous page will be loaded into the message box.

[Kent Multer]

[Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?]

That was my first thought - but the product still needs to not be for sale. The "Out of Stock" button turns people off. Being able to quickly and easily submit something to the store owner (via email) seems much easier, especially during times when the owner is out of the country.

I must admit I haven't worked with the Manage Quotes feature, so I don't much about it. But if there's a way to integrate that into the product page, that seems like the best way to go. It will allow you to take advantage of the features already built into the store. I just had a quick look at the docs, and it seems feasible.

[Bruce - PhosphorMedia]

The reason I mentioned using the contact us, populated with the already known info is to take advantage of the contact us's spam protection (hopefully there).

You could also use Contact Us, and just wrap its initiation button with a conditional. Contact us, like the chat programs you referred to, already detects and sends the referring URL of the page they where on. (As well as their entire click path through the site.