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    Product Page Contact Us

    My searching for something like this has been fruitless. I have a store that has a number of items that can order for a customer but they need to the customer to contact them to order it. Does anyone have a module that would enable the "Add to Cart" button to become a "Contact Us" button that when clicked would already pre-load the product information into the message (to help speed the process up and avoid errors)?
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Originally posted by ILoveHostasaurus View Post
      Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?
      That was my first thought - but the product still needs to not be for sale. The "Out of Stock" button turns people off. Being able to quickly and easily submit something to the store owner (via email) seems much easier, especially during times when the owner is out of the country.

      I remember eons ago when some of the very first "LiveChat" type apps came out, they allowed you "watch" where your customers are in the store, you would know exactly what product they were at and you could start a discussion about that product. Granted that was long ago in a place far far away.

      Maybe I think too much like a customer...

      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Another something that is similar to this is the "Tell A Friend" - it allows you to send a product-specific email to someone regarding the product. Something similar but it goes to the store owner instead.
        Leslie Kirk
        Miva Certified Developer
        Miva Merchant Specialist since 1997
        Previously of Webs Your Way
        (aka Leslie Nord leslienord)

        Email me: [email protected]
        www.lesliekirk.com

        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

        Comment


          #5
          That module should really never be used anymore. They're constantly abused and result in spam going out to unintended recipients, even if the form allows no customized message, etc. then the site ultimately gets blacklisted.
          David Hubbard
          CIO
          Miva
          [email protected]
          http://www.miva.com

          Comment


            #6
            Originally posted by ILoveHostasaurus View Post
            That module should really never be used anymore. They're constantly abused and result in spam going out to unintended recipients, even if the form allows no customized message, etc. then the site ultimately gets blacklisted.
            No plan to use that module, it was an example of something similar. I could just put the email address on the particular product but then the spam bots could glean it.
            Leslie Kirk
            Miva Certified Developer
            Miva Merchant Specialist since 1997
            Previously of Webs Your Way
            (aka Leslie Nord leslienord)

            Email me: [email protected]
            www.lesliekirk.com

            Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

            Comment


              #7
              Using a custom field to control the Hide/Show add to cart button, replace it with a form that links to the sites Contact Us form and supply the necessary information you want (i.e,product code quantity)

              Then, on the contact us page, merge that into a variable that matches the contact us forms "message' field. Say, that field name is 'message'. Then you used <mvt:assign name="g.message" value="'Product code:' $g.product_code $asciichar(10)$asciichar(13) $'Quantity: ' g.quantity"/>

              If the message field as &:mvt:global:message; the info from the previous page will be loaded into the message box.
              Bruce Golub
              Phosphor Media - "Your Success is our Business"

              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
              phosphormedia.com

              Comment


                #8
                [Seems like something that should use Manage Quotes, rather than a placeholder product with some complicated contact form?]

                That was my first thought - but the product still needs to not be for sale. The "Out of Stock" button turns people off. Being able to quickly and easily submit something to the store owner (via email) seems much easier, especially during times when the owner is out of the country.
                I must admit I haven't worked with the Manage Quotes feature, so I don't much about it. But if there's a way to integrate that into the product page, that seems like the best way to go. It will allow you to take advantage of the features already built into the store. I just had a quick look at the docs, and it seems feasible.
                Kent Multer
                Magic Metal Productions
                http://TheMagicM.com
                * Web developer/designer
                * E-commerce and Miva
                * Author, The Official Miva Web Scripting Book -- available on-line:
                http://www.amazon.com/exec/obidos/IS...icmetalproducA

                Comment


                  #9
                  The reason I mentioned using the contact us, populated with the already known info is to take advantage of the contact us's spam protection (hopefully there).

                  You could also use Contact Us, and just wrap its initiation button with a conditional. Contact us, like the chat programs you referred to, already detects and sends the referring URL of the page they where on. (As well as their entire click path through the site.
                  Bruce Golub
                  Phosphor Media - "Your Success is our Business"

                  Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                  phosphormedia.com

                  Comment

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