Admin Order Creation. Adding inactive product

[Bruce - PhosphorMedia]

Not sure you'd call this a bug or a feature. I've just discovered that one can add an inactice product to an order created in the admin. While I understand why you'd want admins to be ABLE to do this, I'd think a 'warning/notice' would be both expectant and prudent. You can't expect CSRs to know the status of all products. Same with item codes not matching an existing product.

So...how about it?

[RTHOMASDESIGN]

Nice suggestion. I'd love it if inventory values were also available within this screen. CSRs are constantly having to bounce around while taking orders within the admin to check if products are in stock.

[Bruce - PhosphorMedia]

Yup. that'd be good too...in fact, miva should probably create an inhouse "Phone Order Manager" (i thought there was a free add on--but didn't see it in the store).

That being said, with clients that do a lot of on phone ordering, we usually build them their own 'phone order' page. That way we can stream line it for their specific needs. For one client, they also let a few of their big customers use it as well (though the price override functions don't work when they use it :) )