Recently, have been unable to log into my website's miva 10. Or barely able to log in. I login, it takes me to the two-factor authentication page. I input that ((google authenticator), and... then it loops back to the log in screen. I've tried it on my normal browser (Firefox), both regular and private mode as well as chrome. Occasionally it will load correctly, only to log me out a few seconds later. Occasionally ti will pop up with "to display this page, firefox mus send information that will repeat any action (such as a search or order confirmation) that was performed earlier", if I hit cancel, it loops me back to the login screen, if I hit resend, same deal, loops me back to the login page. Once it logged me in for about 5 minutes which gave me time to process an order, but logged me out while I was still going through information.
I logged into my main Miva consol to submit a support ticket, it's been a while since I've had to do that, so in the console I click "Miva merchant Support" and instead of opening anything for a support ticket, it opens a new page that is just the miva apps... so... that's not much use at all.
Really need to get this fixed, can't get in to process or orders, update pricing, anything, all of which needs to get handled asap.
Thank you
I logged into my main Miva consol to submit a support ticket, it's been a while since I've had to do that, so in the console I click "Miva merchant Support" and instead of opening anything for a support ticket, it opens a new page that is just the miva apps... so... that's not much use at all.
Really need to get this fixed, can't get in to process or orders, update pricing, anything, all of which needs to get handled asap.
Thank you
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