I need some pointers on how to setup our checkout flow.
In our current setup, a Promo Code can be added on the Cart/Basket page, or on the Checkout page (first two steps of checkout process):
/basket-contents
/checkout
But, after the customer enters their address, the promo code option disappears and the only code option to add is a Redeem Gift Certificate field.
This is different from the promo code field. Promo codes aren't accepted in this field.
/checkout-shippingpayment-selection
This seems like a confusing process for the customers since a lot of times the customer might not think to add the Promo Code until they get to the payment screen.
How would you suggest setting this up?
Thank you!
In our current setup, a Promo Code can be added on the Cart/Basket page, or on the Checkout page (first two steps of checkout process):
/basket-contents
/checkout
But, after the customer enters their address, the promo code option disappears and the only code option to add is a Redeem Gift Certificate field.
This is different from the promo code field. Promo codes aren't accepted in this field.
/checkout-shippingpayment-selection
This seems like a confusing process for the customers since a lot of times the customer might not think to add the Promo Code until they get to the payment screen.
How would you suggest setting this up?
Thank you!
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