App alerting via email potential customer looking at an item

[Miss Kate]

Is there an app for Miva 10 to enable you to know a potential customer was looking at an item? I receive emails all the time from other on-line stores who ask me whether or not I have found what I'm looking for. I think the email is sent out directly once you click-off the website. The website would have to have their email address (like signed up for notifications or previous customer).

[William Davis]

Is there an app for Miva 10 to enable you to know a potential customer was looking at an item? I receive emails all the time from other on-line stores who ask me whether or not I have found what I'm looking for. I think the email is sent out directly once you click-off the website. The website would have to have their email address (like signed up for notifications or previous customer).

, Sendlane has a "Browse Abandonment" that works like "Cart Abandonment", it works great -I highly recommend them. Onboarding can get a little complicated and even frustrating but once its work, its great and the service is outstanding, but a bit steep.

[Rick Wilson]

We have the built in Cart Abandonment email module as well that will trigger emails based on this, it's less sophisticated than products like SendLane's but it is built in and included in your package.

[Miss Kate]

We have the built in Cart Abandonment email module as well that will trigger emails based on this, it's less sophisticated than products like SendLane's but it is built in and included in your package.

Thank you! Had no idea that module would do it.

[SidFeyDesigns]

Keep in mind the Miva Cart Abandonment email module only triggers an email once the shopper has submitted their Ship To / Bill to info on the Customer Information Page at checkout (OCST). It will not trigger an email based on product views alone.

[Miss Kate]

Keep in mind the Miva Cart Abandonment email module only triggers an email once the shopper has submitted their Ship To / Bill to info on the Customer Information Page at checkout (OCST). It will not trigger an email based on product views alone.

Well I guess I'll look at that other app to see how it works.

[Kent Multer]

Keep in mind that no module or service can send an email to a customer until after they enter their email address. So you might want to offer a newsletter subscription, coupon, or other incentive for customers to do that. It seems like half the on-line stores that I visit immediately pop up a box offering me a coupon if I enter my email address; I suppose that must work pretty well.

[Miss Kate]

Keep in mind that no module or service can send an email to a customer until after they enter their email address. So you might want to offer a newsletter subscription, coupon, or other incentive for customers to do that. It seems like half the on-line stores that I visit immediately pop up a box offering me a coupon if I enter my email address; I suppose that must work pretty well.

Yeah, I've got a pop-up the first time they visit my store to enter info for a newsletter.

[Ron Frigon]

I have a client using this AddShopper widget, with some success based on the reports. They have their own customer database and can track their visit to your website and can trigger the abandonment email with an offer. It can't capture everyone obviously but it does get some. You provide them with a suppression list of your existing customers at the start.

https://www.safeopt.com/for-brands

What is SafeOpt?

SafeOpt is a marketing platform that leverages its network of 175M+ shoppers to receive verified offers from brands partnered with the platform. SafeOpt campaigns enable brands to send 3-5x more messages to the people who visit a site, show interest, and abandon.

How is SafeOpt different from my current marketing efforts?

SafeOpt is not a marketing agency and does not replace your current email system or marketing efforts. SafeOpt enhances your existing marketing campaigns by sending more messages to abandoned shoppers you can’t send to from your current marketing systems.