Announcement

Collapse
No announcement yet.

reCAPTCHA on Checkout: Payment Information Page

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    reCAPTCHA on Checkout: Payment Information Page

    The reCAPTCHA box on the payment information page is at the top. It resets after about a minute. Many customers take longer than a minute to complete the payment info. So by the time they are ready to hit submit, the reCAPTCHA box is no longer checked. It is also not visible anymore because they have scrolled to the bottom of the page. They try this several times and then email me saying the form doesn't work and they can't place an order.

    I would like to move that box to the bottom of the page (see photo) but can't figure out how to do it. Does anybody know how or if this can be done?

    Screenshot 2024-12-24 at 9.23.21 AM.png

    Attached Files
    Matt E.
    www.harpkit.com

    #2
    That's the old reCaptcha v2, I'd recommend you stop using it (it's not really helpful these days anyway) and install the reCaptcha v3 module.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      OK. Thanks, Rick. I have v3 installed. Didn't realize that was v2 on the payment page.
      Matt E.
      www.harpkit.com

      Comment


        #4
        It's possible I'm wrong, so check with Support as well
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Don't let this go to your head, but I think you were right. I deactived V2 and it went away. V3 is set to trigger after so many failed attempts. I'll keep an eye on it.
          Matt E.
          www.harpkit.com

          Comment


            #6
            Originally posted by Rick Wilson View Post
            That's the old reCaptcha v2, I'd recommend you stop using it (it's not really helpful these days anyway) and install the reCaptcha v3 module.
            I understand that v2 is old, but can the installation via the Payment Settings be used on other pages? It's needed for an MMUI store.
            Leslie Kirk
            Miva Certified Developer
            Miva Merchant Specialist since 1997
            Previously of Webs Your Way
            (aka Leslie Nord leslienord)

            Email me: [email protected]
            www.lesliekirk.com

            Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

            Comment


              #7
              Bots have a 100% success rate defeating v2, so I don't know the answer to your question off hand, however I'm not sure it's worth your time to figure it out.
              Thanks,

              Rick Wilson
              CEO
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Originally posted by Rick Wilson View Post
                Bots have a 100% success rate defeating v2, so I don't know the answer to your question off hand, however I'm not sure it's worth your time to figure it out.
                Understood, and yes, I know I should convince this store owner it's time to update from MMUI...
                Leslie Kirk
                Miva Certified Developer
                Miva Merchant Specialist since 1997
                Previously of Webs Your Way
                (aka Leslie Nord leslienord)

                Email me: [email protected]
                www.lesliekirk.com

                Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                Comment

                Working...
                X