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Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

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    Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

    My links in the Shipment Notification Email aren't working (FedEx). You click on them and nothing happens.

    Please help.
    Thank you.
    David

    Comment


      Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

      Ok, so I figured out a fix to my navbar customer login/logout issue. Our navbar login allows customers to signin from any page on the site, including non-secure pages. So customers can login on a product page and see their price group price when the page reloads.

      It seems that Wombat now requires that the login request be sent from a secure page to a secure page. Otherwise when a logged in customer goes to checkout they get logged out and when they click logout it doesn't work.

      Here is the page flow for my somewhat sloppy fix:

      Starting on Any Page (secure or non-secure)
      customer enters login credentials via navbar form
      - Customer_Login
      - Customer_Password

      form contains hidden fields
      - jbPreviousURL (set to current url)
      - Screen = NAVBARLOGN

      The form's action points to secure server. Miva's Action variable is left unset.


      NAVBARLOGN (new secure page)
      on first pass it uses a http header to redirect to itself with the following variables

      - Action = LOGN
      - Customer_Login
      - Customer_Password
      - jbPreviousURL

      NAVBARLOGN (new secure page)
      on the second pass Miva has now run the LOGN action, so we just use the jbPreviousURL variable to redirect the customer back to their initial page.

      Comment


        Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

        I'm looking at two stores, both with identical settings under admin > store > customer fields. When you go to checkout and you opt to checkout without an account, one store shows a checkbox "same as shipping" and the other does not. Why is that? The one that shows it has modules not working that are dependent on the ship to variables. The other works fine.
        Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
        Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
        Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
        Facebook http://www.facebook.com/EmporiumPlus
        Twitter http://twitter.com/emporiumplus

        Comment


          Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

          In a fresh install of PR7, I just searched for a Country under Store Name > Countries and received this error:

          Runtime error in lib/db.mvc @ [00000055:000000cc]: lib/dbeng/countries.mv: Line 133: MvOPENVIEW: mysql_stmt_prepare: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version

          Comment


            Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

            The "Company" field is not populating in Miva when customers place their order through Google Checkout.

            Comment


              Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

              Inventory levels are not "restocked" when an order is canceled or deleted through Manage Orders. Even items added as a "Phone Order" and then subsequently removed before saving the order (or not completing the order) are not restocked.

              Comment


                Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                Anyone else having weird problems with "Manage Orders" ? For example, some times it doesn't display any orders, or display some weird stuff, like blacked out rectangles etc.

                Comment


                  Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                  Sales tax does not recalculate when changes are made to basket items in Manage Orders.

                  Comment


                    Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                    It's not supposed to automatically. You have to edit basket charges and click the recalculate button.
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                      I am completely messed up with the ability to upload products from a flat file. A potential desirable new feature is to automatically set the headers, but apparently they reset after each upload.
                      I am uploading custom fields that are required to make my pages work. In the old upload, I had to set each header, but if I did a second upload the headers stayed set and I was able to correct errors, etc. by reloading.
                      Now it appears that it loses the headers and I have to reset them each time. This is going to be a painful experience.

                      Is there a way to set the headers and keep them a certain way? I need to skip a number of the standard fields and some of my custom fields. I can probably rearange the order of fields in my upload file, but how do I set the custom fields to stay there?
                      This is delaying a vital data upload until I can find time tomorrow to figure this out.
                      Or is there revised documentation that will help me do this? If so, where?

                      Comment


                        Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                        Originally posted by Rick Wilson View Post
                        Jeff,

                        That's because new Wombat installs use CSSUI by default and the current batch of Skins are all MMUI only. We'll have a new batch of CSSUI based skins this summer but for now you'll need to follow the directions below.

                        If you haven't done anything to your store yet, delete it from the Store Settings screen and hen re-add it but go under settings and switch back to MMUi before you click Add. Support can help if that doesn't make sense.

                        Rick,

                        Thank you. That worked. But, lucky for me I was starting out with a new store. This means that all the poor people that want to upgrade (or change) frameworks will not be able to unless the go with a new install of Miva.

                        Thanks
                        Jeff
                        Jeff Shaikh
                        Digital Canvas
                        http://www.digitalcanvas.com

                        Comment


                          Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                          Jeff,

                          You can change Frameworks just fine that's not the issue. The issue is there's 2 underlying structures, think of them like File Systems. CSSUI Frameworks work on CSSUI Stores and MMUI Frameworks work on MMUI Stores.

                          In order to update the underlying look and feel to be W3C Compliant and ready for HTML5 out of the box, this was the only way.
                          Thanks,

                          Rick Wilson
                          CEO
                          Miva, Inc.
                          [email protected]
                          https://www.miva.com

                          Comment


                            Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                            We upgraded, now we find that a customer cannot logout on the website. Clicking "logout" only returns the person to the main screen, and he is still logged in.

                            This is an issue when we have to enter auto-ship orders for various customers on this end. We're stuck. HELP!
                            Last edited by whona; 05-20-10, 05:39 AM.

                            Comment


                              Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                              ^
                              Change &mvt:global:sessionurl to &mvt:global:secure_sessionurl in the link for Log Out

                              Comment


                                Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

                                whona,

                                Contact our support team if you need assistance making template changes. Support can be reached at 866-284-9812 or via e-mail at [email protected].

                                Production Release 7 MMUI Page Template Changes
                                http://extranet.mivamerchant.com/for...d.php?t=100234

                                Thank you,

                                Wayne
                                Wayne Smith

                                Comment

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