Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

[David Roquemore]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Can someone explain the logic behind this change?

I'm using the new cssui on a new site and find charset=UTF-8 has been added directly into every page template instead up putting it into the HEAD Tag Content / CSS area (where it belongs).

I can no longer just change (or add) the character type in one location but must edit every page one at a time.

Thank you for posting this on the Forum. This has been investigated by the Development Team and we have added it to our bug list. No guarantee, but this will most likely be addressed in the next patch release slated for late July.

Thank you,
David

[virtualkiwi]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Something that's not been fixed since way back is providing documentation on XML import functionality.
It may work, it may not, but the documentation link has been broken since the feature was introduced way back.
Flat file import can sometimes be problematic, so it would be great if XML import worked, but without any specifications it's not possible to use.

[David Roquemore]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Something that's not been fixed since way back is providing documentation on XML import functionality.
It may work, it may not, but the documentation link has been broken since the feature was introduced way back.
Flat file import can sometimes be problematic, so it would be great if XML import worked, but without any specifications it's not possible to use.

In the past, some basic documentation was created and posted to the forums. (Please see the attached PDF for a copy of this info.) A "bug" has been created for Development to expand the documentation and post it to the Help link.

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

That may be all we're capable of printing right now, I'm not sure. I do know the list comes from USPS, so I would try calling them.

This response is also related to this post.

I contacted USPS about printing International Shipping labels. They tell me I have to use the International USPS API. However, it appears that Miva Merchant does not currently provide the ability to print International shipping labels using the USPS rate calculation shipping method. The only label options are for domestic shipments as follows:

• USPS Priority Mail
• USPS First Class Mail
• USPS Parcel Post
• USPS Media Mail
• USPS Library

These labels options are added by Miva Merchant, not by USPS. USPS says my account is set up to handle both domestic and international labels, but Miva Merchant isn't providing those options.

Am I correct in my conclusion that Wombat can currently only print labels for United States domestic shipments?

[virtualkiwi]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

In the past, some basic documentation was created and posted to the forums. (Please see the attached PDF for a copy of this info.) A "bug" has been created for Development to expand the documentation and post it to the Help link.

Thanks for the documentation albeit limited at this stage.

This is certainly looking to be along the lines of what I was hoping for. The example only shows a <Product_Add> hopefully there is a Product_Update and maybe Product_Replace option as well, as this would make importing data from external systems a whole lot easier and hopefully more reliable than the flat file import.

[chucklasker-BANNNED]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

It used to be, when two people worked within the same site admin, if one person was working in one area (say, a page template), and another is working in another area, say, the Edit Store area, updating in either location didn't effect the other. Now it does. When updating a page template, the Global Header, footer, etc. update now.

For example, I am editing the Global Footer. David is editing the OPAY page template. David updates the OPAY page and it overwrites what I did. In effect, what happens is like if he did a Recall and Update of the Global Footer to the time David had loaded the OPAY template in his browser. I can then go into the Global Footer, and Recall the version I had created, which shows up higher in the list, as a later time than what is now live.

I am sure it's because in the page templates, there are subsections for HTML Profile*, HEAD Tag Content/CSS*, BODY Tag*, Global Header & Footer*, Fonts*, Misc. Colors*, Buttons*, Affiliate Links*, Customer Links*, Navigation Bar*, so it updates all of them.

Does that make sense?

It seems like something that has the potential to cause real issues unbeknownst to users that don't realize someone else is making updates.

[lesliekirk]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

FWIW ... I have always had the rule of thumb only one in the admin at a time. To avoid "collisions". I've encounter this issue for many moons now.

[slabar]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I did see an error: out of memory at line 137 for different issues then mine so I sent an e-mail to support and wanted to post my error here also.

----------------
Everytime I try to process and order or try to ship an order in Miva Merchant 5.5 PR7 (Wombat) I receive an Error: Out of Memory Line 138.

Browser is IE 7

Database is MySql
-----------------

[RayYates]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

...
Does that make sense?

It seems like something that has the potential to cause real issues unbeknownst to users that don't realize someone else is making updates.

This seemingly nonsensical behavior has been a part of Merchant for a long time. When I first starting writing modules it got me into some trouble because clicking update on someone else module would update/overwrite the settings in mine.

I didn’t realize that when update is clicked, Merchant calls the update function build into every tab on the screen (not just the current one), and it’s up to the module (aka tab) to decide what to do with that information. It is now standard practice for my modules to check the value of g.tab (are you talking to me?) before updating.

However, Merchant does not do this. If you edit the data on a tab, click to another tab, edit data, click to another tab, edit data again, etc all of your changes get passed around until you click update. This is by design.

Although counter intuitive, I think it’s meant to prevent users from losing their changes when they click on another tab. The alternative would be to constantly warn users all the time that they have not saved their changes yet. I routinely open multiple pages in separate tabs, and have to be constantly aware of screens that contain the same tabs as Chuck pointed out.

Merchant is written like a single user application. In a multi user world, the last save wins.

[chucklasker-BANNNED]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Maybe the problem is the universal tabs at the top of the Page Templates should not be there.

HTML Profile*, HEAD Tag Content/CSS*, BODY Tag*, Global Header & Footer*, Fonts*, Misc. Colors*, Buttons*, Affiliate Links*, Customer Links*, Navigation Bar*

I don't really see this as convenient, and, if they were gone, the issue would be gone.

While it's true MM is considered a single user application, it's just not reality, especially with Miva's push for bigger and bigger business clients.

[Rick Wilson]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

That may be a valid request, but isn't from Wombat or non Wombat. It's possible we added more validation (but I don't think so). You might post your request on the Dream Features list.

[ntayloe]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Ups Shipping Labels in wombat.

Has anyone successful configured and set the ups shipping labels live on your site. I am having issues getting the shipping api into the production stage.

I have added my username, password, and access keys and created a test order that i created a shipping label for but it has sample on it.

So i went into my ups account and requested that we go live with the shipping label api, and ups sent back emails saying that is need to provide them with something that is in section 1.12 of the developer api documentation. I could not find what they were looking for.

I have also created a support ticket with ups and miva.

If anyone has some answers please let me know.

thanks,
Nathan

[Ron Frigon]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I'm having an issue with export products to flat file.

Using:
Production Release 7
Miva Merchant Engine v5.06
Database API: mysql

The file that is being exported is not tab delimited, even though this is the option chosen. I've tried other export formats as well. When opening the file I get the message "The file you are trying to open is in a different format than specified by the file extention".

When I open the file it has radio buttons, clickable links etc.

I did an export to flat file for catagories and it was working normally.

Any thoughts? Couldn't find any related posts. This was working properly before the PR7 upgrade.

Cheers!
Ron Frigon

[DEXTERITY]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I have a new bug for you. I upgraded to Safari 5 today (OS X) and I can no longer see any orders via miva manage orders or manage shipments. This has been confirmed by another user.

I hope this can be fixed sooner than later as I can't find Safari 4 again. Hope its on the OSX disc.

[wcw]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

You probably saw this related to Safari which might explain why you can't find it http://www.sophos.com/blogs/gc/g/201...s-told-update/