Site and Support Portal not responding

[Brandon MGW]

Re: Site and Support Portal not responding

We are still down (www.midwestgunworks.com) but we are getting some emails that are trickling through.

[bjsnest]

Re: Site and Support Portal not responding

Not up here yet.
steins.com, pubglasses.com, whole package is still down.

BJsBariatrics.com is still down as of 2:27pm Eastern.

[CemeteryDance]

Re: Site and Support Portal not responding

Our site is back up! Woo! (Also, we just received notification of a bunch of support tickets -- oops!)

[Ecentral]

Re: Site and Support Portal not responding

Sites are up, but getting fatal error

Fatal Error
Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

	Error Code:	MER-DBP-BSK-00001
	Description:	mysql_execute: Incorrect key file for table './outdoorfabriccentral_mm5/s01_Baskets.MYI'; try to repair it
	Other Information:

[x2jones]

Re: Site and Support Portal not responding

ditto! phew!

We're up! Thanks!

[Sapphireblue]

Re: Site and Support Portal not responding

My store is up too! No errors either. Hope it stays; I know some have seen some up-and-down.

And Rick is making the Twitter rounds to point those of us who were wondering why we couldn't find any info in the right direction (i.e., to this thread).

[Canexan]

Re: Site and Support Portal not responding

I sure hope that some sites still being down does not indicate they're going to have to reset everything again.

[JFancett]

Re: Site and Support Portal not responding

We seem to be back in business again. Thanks for your efforts.

[aubreyd]

Re: Site and Support Portal not responding

Both of our sites are back up now.

During our nearly eight years of Hostasaurus/Miva we've only had one very minor outage. Considering that strong track record, we cannot complain much at all about today's issue.

Hopefully everyone else will be back to normal again soon.

[mstella1]

Re: Site and Support Portal not responding

Just checking in - both of our sites are still down.

[osgd]

Re: Site and Support Portal not responding

my sites are all up now with no errors. 2pm CDT.

[Darin]

Re: Site and Support Portal not responding

I second the praise for Miva/Hostasaurus' typical quick action on resolving any problems. Been with them for years and years.

[mikel]

Re: Site and Support Portal not responding

We're up and all is good again. Beer and pizza to the crew (or hard liquor if that's more appropriate for the occasion). Glad that's behind us now, here's to another 12+ years of uptime. Thanks again, David and Jen and crew.

--
Mike Lewis
PFYC-PartsForYourCar

[mstella1]

Re: Site and Support Portal not responding

Both of our sites are back up and taking orders. Thank you!

[Rick Wilson]

Re: Site and Support Portal not responding

Everyone's site should be up (as in you can get to your site quickly via the browser).

There is a small percentage of sites that need to have their MySQL database repaired, which is not as scary as it sounds, but it's hard for us to find in an automated way. If your site is up but your getting any type of MySQL or Miva error, please post your URL here so we can prioritize your database fix.

At this point the root problem seems to be fully solved and we do not expect this to reoccur.