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Authorize.Net is down for the count.

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    #16
    Re: Authorize.Net is down for the count.

    From Twitter...

    #authorizenet We apologize for this disruption and ask for your patience as we work with the team at our datacenter to restore service.
    23 minutes ago from web #authorizenet We are down due to a fire at our primary data center in Seattle. We are working to restore services, but no ETA at this time.

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      #17
      Re: Authorize.Net is down for the count.

      Originally posted by JDiver View Post
      From Twitter...

      #authorizenet We apologize for this disruption and ask for your patience as we work with the team at our datacenter to restore service.
      23 minutes ago from web #authorizenet We are down due to a fire at our primary data center in Seattle. We are working to restore services, but no ETA at this time.
      Hmm, 'primary' implies there exists a secondary, but it doesn't seem to be working if so.
      David Hubbard
      CIO
      Miva
      [email protected]
      http://www.miva.com

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        #18
        Re: Authorize.Net is down for the count.

        Originally posted by ILoveHostasaurus View Post
        Hmm, 'primary' implies there exists a secondary, but it doesn't seem to be working if so.
        @gotwww The backup data center was impacted too. Don't have info as to why. The team is solely focused on getting us back up for now.
        24 minutes ago from web in reply to gotwww
        They claim processing is back up, but not everyone is agreeing with that. If any store owner wants to check it out and let us know, I'd be grateful.

        #authorizenet I understand transaction processing is back up with the exception of Global processing. We are working to bring that up ASAP.
        11 minutes ago from web
        Last edited by Brandon MUS; 07-03-09, 07:57 AM.

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          #19
          Re: Authorize.Net is down for the count.

          Its probably going to take some time before they are back up and running so it looks like time to switch Miva store to credit card payment with simple validation until next week.

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            #20
            Re: Authorize.Net is down for the count.

            For anyone looking for the most current news on this Authorize.net outage - they've started a Twitter page today - http://twitter.com/authorizenet

            Unfortunately, no ETA on getting back up yet... yay.

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              #21
              Re: Authorize.Net is down for the count.

              I have been able to log in through their website

              Originally posted by jb77 View Post
              For anyone looking for the most current news on this Authorize.net outage - they've started a Twitter page today - http://twitter.com/authorizenet

              Unfortunately, no ETA on getting back up yet... yay.
              Lee Amon
              Marketing Guy and Web Dude
              Kate's Caring Gifts
              For Green Giving and Green Living

              Natural and Organic Body Care
              The world's best Organic Chocolate
              Earth Friendly Shopping Blog
              20% Discount for Miva Forum Subscribers! Use Discount code MIVAFORUM at checkout

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                #22
                Re: Authorize.Net is down for the count.

                Yup,

                Fire disrupts stations at Seattle's Fisher Plaza

                presume that this is their data center since Fisher plaza is the second largest data center in Seattle...
                Bruce Golub
                Phosphor Media - "Your Success is our Business"

                Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                phosphormedia.com

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                  #23
                  Re: Authorize.Net is down for the count.

                  I have successfully issued a credit.
                  Lee Amon
                  Marketing Guy and Web Dude
                  Kate's Caring Gifts
                  For Green Giving and Green Living

                  Natural and Organic Body Care
                  The world's best Organic Chocolate
                  Earth Friendly Shopping Blog
                  20% Discount for Miva Forum Subscribers! Use Discount code MIVAFORUM at checkout

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                    #24
                    Re: Authorize.Net is down for the count.

                    I am able to process as well.

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                      #25
                      Re: Authorize.Net is down for the count.

                      We, www.SIPhawaii.com noticed slow downloading of webpages which have the Authorize.Net Merchang verification seal. The seal did not show when Authorize.Net was down and that caused a delay in showing the webpages. Now the ANET seal is showing again, but clicking on it to verify is still very slow or does not work yet. Still not sure if the ANET credit card verification for both US and Global transactions is properly functioning. Lucky we have Google and Paypal Checkout as well! Now let's wait and see if the USPS online ship and click label system will not crash again for days during the Xmas holidiays due to overloading.... Or our hosting company does not start a half a day maintenance session the day before Black Friday.... Never a dull moment being a webmaster.... The weather here is great though....so is our coffee...

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