URGENT!!!!!!! Upgrade with Errors

[burch]

Re: URGENT!!!!!!! Upgrade with Errors

Why not just fix the shipping methods module? I guess I don't understand the purpose of this new module if everything works as it did prior to PR6 when you install it. Do we unassign the shippingmethods from ALL pages and then install and assign this new module to OSEL and any other pages where we want shipping calculation?

The new module is for use everywhere except OSEL. You should leave the shippingmethods module assigned to OSEL.

There is no single "fix" for the existing shipping methods module, as there's a fundamental conflict between the checkout process, where we want to error if there are no available shipping methods (assuming the administrator has configured the store to do so), and displaying shipping methods pre checkout, where you want to just display nothing if the data is not present to enable calculations.

The way your modules work without the Shipping SuperMod is really the ideal way to provide the functionality, as gathering the shipping methods directly is the most efficient and foolproof way. It's unfortunate that the only way to get the Shipping SuperMod to apply its changes to the list is through the shippingmethods item.

I'd like to reiterate that this issue arose from the fact that we fixed the functionality of the "Require Shipping" store setting. The easiest solution for people that were relying on the broken behavior in core-17 and earlier is to just disable "Require Shipping".

[burch]

Re: URGENT!!!!!!! Upgrade with Errors

For those of us who have not done the upgrade and are using ADVANZ or WCW with CBS Shipping Shipermod, will PR6 be updated so that the new required file is installed automatically and any other necessary changes are made automatically?

In the short term, we will be modifying the pre-install validation to check for stores that may be affected and give the user the option to apply one of the changes described in this thread or contact support for assistance.

[wcw]

Re: URGENT!!!!!!! Upgrade with Errors

Please change the install so that it installs the module to the domain and creates the item so in our instructions we just tell them to assign that item if using the CBS module. Otherwise we have to write an install doc for the fix module including where they have to download it from.

What does this module do if the store does not have CBS supermod? For my modules it seems it is redundant and it should not be installed if they do NOT have supermod.

[Rick Wilson]

Re: URGENT!!!!!!! Upgrade with Errors

The PR6 fix we're pushing out right now, does the validation and if the store has a condition that COULD cause this (not that it will), we prevent the PR6 installation from going forward.

From that point the customer can go into the admin and disable the Required Shipping setting (which reinstates their store to the pre PR6 functionality) and then restart the PR6 installation (and it will work fine, and there store will work as expected), or they can contact support and we can assist them in working through a more advanced work around.

We strongly recommend people use the disabling the Required Shipping solution as it essentially exactly recreates how their store is working today without PR6.

[kevinbee]

Re: URGENT!!!!!!! Upgrade with Errors

Thanks burch. I am realtively new to all of this and do not use any specific modules for shipping, just the UPS that comes with Miva Merchant.
I have a ticket open with Miva Customer Service and they have gone in and unchecked the "Require Shipping".
Do I need to download and install the cmp-mv-minibasketship zip file above?

[Rick Wilson]

Re: URGENT!!!!!!! Upgrade with Errors

No you don't. You wouldn't have run into this issue at all.

[kevinbee]

Re: URGENT!!!!!!! Upgrade with Errors

Thanks Rick. I am still having trouble getting customers who have accounts to be able to check if shipping is required, which I need it to be. How do I fix this?

[Rick Wilson]

Re: URGENT!!!!!!! Upgrade with Errors

Kevin,

You should open a support ticket, (858-490-2570 option 3) it sounds like you were never having the problem described in this thread (which is only created under fairly unique circumstances).

Support has multiple ways to set this up and they can help you decide which is best for you.

[kevinbee]

Re: URGENT!!!!!!! Upgrade with Errors

Thank you Rick. I did. I opened it yeserday but have not had any response from it.

[Rick Wilson]

Re: URGENT!!!!!!! Upgrade with Errors

We've updated PR6 to test for this possibility and will prevent you from installing if this could impact your store.

Please follow the instructions in the updating system.

[alphabet]

Re: URGENT!!!!!!! Upgrade with Errors

I have added the cmp-mv-minibaskship module to the server then clicked update. It appears in the module list. I verified that it is in the /modules/component/ directory.
I go to OCST page to assign the item and it does not appear in the list. I check local item manager variables on the page and cmp-mv-minibaskship is not listed. Is there a tab that I need to activate the module so I can assign it to a page?

[Laura Schindler]

Re: URGENT!!!!!!! Upgrade with Errors

You need to create an item for it:

Create an item, "minibaskship" that references the new module.

Once you do that it will show up in the item list and you will be able to assign it.

[alphabet]

Re: URGENT!!!!!!! Upgrade with Errors

There it was, step 3 of Burch's instructions. It worked. Thanks Laura, I'll assign and test it tomorrow.

[alphabet]

Re: URGENT!!!!!!! Upgrade with Errors

Assigned and tested minbaskship to OCST page and it works without errors.

There are 108 great improvements with this update. A solution for the shippingmethods module was available within a day. Although others reported problems, my store was never down. Overall, I am very pleased with the update.

[wcw]

Re: URGENT!!!!!!! Upgrade with Errors

Do you have CBS supermod rules which restrict methods based on some condition. If yes, is it applying the CBS supermod rules correctly?