Hello, everyone. I have a support ticket in about this already, but figured I'd ask here as well just to see if anyone else is experiencing/has experienced the issue.
Basic problem: our related products have disappeared after upgrading to MM9.
What I've already checked:
Any ideas would be great if you have some!
Basic problem: our related products have disappeared after upgrading to MM9.
What I've already checked:
- I've looked through our templates and previously we were using the "product_list" mvt item to display the related products. I see in updated templates that a "related_products" mvt item is being used, but we do not have that item.
- We use a basic if statement of product_count NE 0 that is producing a false, so nothing is displaying.
- The product_list item does not display anything even when outside of the if statement.
- The tab in the PROD page is active as "Related Product List Layout".
- Related products are assigned to products, so they are there, just not getting populated on the PROD page.
- I think we are on an MMUI framework, but nothing is selected when looking at frameworks.
- Even reverting to "point + click" for the templates does not display the related products.
Any ideas would be great if you have some!
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