Related Products not displaying after MM9 Update

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  • titlehere
    Mini Mivite

    • Dec 2007
    • 82

    #1

    Related Products not displaying after MM9 Update

    Hello, everyone. I have a support ticket in about this already, but figured I'd ask here as well just to see if anyone else is experiencing/has experienced the issue.

    Basic problem: our related products have disappeared after upgrading to MM9.

    What I've already checked:
    • I've looked through our templates and previously we were using the "product_list" mvt item to display the related products. I see in updated templates that a "related_products" mvt item is being used, but we do not have that item.
    • We use a basic if statement of product_count NE 0 that is producing a false, so nothing is displaying.
      • The product_list item does not display anything even when outside of the if statement.

    • The tab in the PROD page is active as "Related Product List Layout".
    • Related products are assigned to products, so they are there, just not getting populated on the PROD page.
    • I think we are on an MMUI framework, but nothing is selected when looking at frameworks.
    • Even reverting to "point + click" for the templates does not display the related products.


    Any ideas would be great if you have some!
  • titlehere
    Mini Mivite

    • Dec 2007
    • 82

    #2
    Re: Related Products not displaying after MM9 Update

    Just to let everyone know this was resolved by the great Miva staff. I was missing the related_products item and that seemed to be the culprit.

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