We are currently using Marketplaces with eBay, Amazon, and Etsy. Our typical fulfillment process in the past has been:
1) Import all Marketplace orders into Miva
2) Import all Miva and marketplace orders into Shipworks for fulfillment
3) All shipping and tracking information gets pushed from Shipworks to Miva and then pushed to eBay, Amazon, and Etsy as necessary.
We have discovered that if we import Marketplace orders into Miva that were placed prior to our last ShipWorks import, then those Marketplace orders will not import to ShipWorks. In other words, Maketplace Orders must always be downloaded into Miva before a Shipworks download can be scheduled. Is there a work around for this (other than trying to remember to ALWAYS do a "Get Orders" before doing Shipworks downloads)?
eBay Marketplaces:
During the last month we had two eBay orders that were not automatically uploaded into Miva.. I cannot figure out what prevented these 2 particular orders from importing. All items from the orders were part of our eBay store and were items associated with Miva products. Any suggestions?
Amazon Marketplaces:
We discovered that by shipping orders directly from within the Amazon Seller admin we were getting shipping rates much better that the negotiated rates we get in ShipWorks. If we ship from within Amazon, is there a way to pull the the shipping status and tracking number into Miva? Currently I only see a way to push that information from Miva into Amazon, not the other way around.
1) Import all Marketplace orders into Miva
2) Import all Miva and marketplace orders into Shipworks for fulfillment
3) All shipping and tracking information gets pushed from Shipworks to Miva and then pushed to eBay, Amazon, and Etsy as necessary.
We have discovered that if we import Marketplace orders into Miva that were placed prior to our last ShipWorks import, then those Marketplace orders will not import to ShipWorks. In other words, Maketplace Orders must always be downloaded into Miva before a Shipworks download can be scheduled. Is there a work around for this (other than trying to remember to ALWAYS do a "Get Orders" before doing Shipworks downloads)?
eBay Marketplaces:
During the last month we had two eBay orders that were not automatically uploaded into Miva.. I cannot figure out what prevented these 2 particular orders from importing. All items from the orders were part of our eBay store and were items associated with Miva products. Any suggestions?
Amazon Marketplaces:
We discovered that by shipping orders directly from within the Amazon Seller admin we were getting shipping rates much better that the negotiated rates we get in ShipWorks. If we ship from within Amazon, is there a way to pull the the shipping status and tracking number into Miva? Currently I only see a way to push that information from Miva into Amazon, not the other way around.
Comment