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    Marketing feeds not working?

    Anyone else having problems running feeds? I submitted a ticket back on January 5, still no resolution. I have a routine google shopping feed that stopped plus running any other feed doesn't work either.

    #2
    Hi Dutch,

    Can you send me the ticket number so I can look into this?

    Laura Schindler
    Director of Technical Assistance
    800-608-MIVA (6482)
    http://www.miva.com
    Miva Merchant Technical Assistance Center

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      #3
      Nlb-346-92092

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        #4
        Thanks- I'll look into this and see what's going on.
        Laura Schindler
        Director of Technical Assistance
        800-608-MIVA (6482)
        http://www.miva.com
        Miva Merchant Technical Assistance Center

        Comment


          #5
          Hello any update on this? My original ticket was 5 January!

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            #6
            Hi Dutch,

            I apologize for this taking so long. We're working with our internal developers to determine the issue. Tickets that have been escalated internally will have a longer resolution time due to the QA process to reproduce and troubleshoot the error. Thanks for your patience and we hope to have more information for you today.

            Regards,
            Laura Schindler
            Director of Technical Assistance
            800-608-MIVA (6482)
            http://www.miva.com
            Miva Merchant Technical Assistance Center

            Comment

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