Anyone else having problems running feeds? I submitted a ticket back on January 5, still no resolution. I have a routine google shopping feed that stopped plus running any other feed doesn't work either.
Announcement
Collapse
No announcement yet.
Marketing feeds not working?
Collapse
X
-
Hi Dutch,
Can you send me the ticket number so I can look into this?
Laura Schindler
Director of Technical Assistance
800-608-MIVA (6482)
http://www.miva.com
Miva Merchant Technical Assistance Center
-
Thanks- I'll look into this and see what's going on.Laura Schindler
Director of Technical Assistance
800-608-MIVA (6482)
http://www.miva.com
Miva Merchant Technical Assistance Center
Comment
-
Hi Dutch,
I apologize for this taking so long. We're working with our internal developers to determine the issue. Tickets that have been escalated internally will have a longer resolution time due to the QA process to reproduce and troubleshoot the error. Thanks for your patience and we hope to have more information for you today.
Regards,
Laura Schindler
Director of Technical Assistance
800-608-MIVA (6482)
http://www.miva.com
Miva Merchant Technical Assistance Center
Comment
Comment