Junk Customers

[lesliekirk]

Still getting the Empty reCAPTCHA response. Guess I'd better get with support.

[lesliekirk]

See this post

>> https://www.miva.com/forums/forum/on...alse-positives

Thanks. Let's see if that fixes it.

[Ron Frigon]

Question - when it says "Reason: Empty reCAPTCHA response"

See this post

>> https://www.miva.com/forums/forum/on...alse-positives

[lesliekirk]

Question - when it says "Reason: Empty reCAPTCHA response" is that because it was set to 0 during the "warm up" period?

[lesliekirk]

The new v3 module is in place and I'm about to "turn up the volume" to see if it will now stop the bogus account creations. Will keep ya'll posted.

[lesliekirk]

The v3 Module does not require any template changes. Make sure you follow the instructions, I'd set the "rule" to 0.0 for now and go do a test and then make sure it all works.

I did and done. I understood almost every except it would have been nice to have an explanation of what you won't see on the screens it has been assigned to. Just a nice little point of clarification.

[Rick Wilson]

The v3 Module does not require any template changes. Make sure you follow the instructions, I'd set the "rule" to 0.0 for now and go do a test and then make sure it all works.

[lesliekirk]

Nowadays, as I'm sure we all know, it's common for Web sites to send a verification email, with a link that the user must click in order to complete the account-creation process. Is something like that available for Merchant? ... If not, who wants a module for that? You can email or PM me. (Pardon the shameless self-promotion.)

Thank you Kent Multer - lets hope we get enough support so you can create a module.

In the meantime, I have installed the new module and I'm not sure if I have it set up correctly. I guess I'm looking to add a token to the template code so that some sort of challenge pops up. Yes, I did assign it to the pages I want it to challenge (within the module configuration).


I keep telling you, you've got to "Leslie proof" this stuff. FYI - I was looking for a slider not a slide button. Sometimes words don't always have the same meaning - this is where an image comes in handy (and not just for me).

[Kent Multer]

Nowadays, as I'm sure we all know, it's common for Web sites to send a verification email, with a link that the user must click in order to complete the account-creation process. Is something like that available for Merchant? ... If not, who wants a module for that? You can email or PM me. (Pardon the shameless self-promotion.)

[mvasquez]

We've had this issue but only really on one of our 8 sites. We have done different configurations of recaptcha and using v3 finally seemed to end it. We didn't try the module yet, we did it by code.

[lesliekirk]

I would recommend the new reCaptcha V3 module to help mitigate this, different path to solving the problem.

I had thought about it but a large number of these accounts that are created come back and log in one time. Usually within an hour of creating the account. Perhaps reCaptcha will slow that down but I still think it would be good to also be able to have some sort of verification of the email addresses being used.

[Rick Wilson]

I would recommend the new reCaptcha V3 module to help mitigate this, different path to solving the problem.

[lesliekirk]

Could it be related to the issue found here?

https://www.miva.com/forums/forum/online-merchants/miva-merchant-9/704601-someone-is-creating-new-fake-customers-accounts

I'm not sure. The site uses Cloudflare. The accounts created do not look like gobbledygook on the surface. The obvious ones used domain names I dare not google to verify. They all appear to have come from the shortened Create Account on the LOGN page. A good portion of these accounts have been logged into about an hour after creation but no orders placed.

I know that many of the shopping sites I create accounts with now have some sort of two-factor authentication that requires I either confirm my email address or enter a code that was emailed/texted to me.

Is there not a way to do this with Miva Customers? Then if the account isn't verified within X number of days it gets automatically deleted.

[alphabet]

Could it be related to the issue found here?

https://www.miva.com/forums/forum/online-merchants/miva-merchant-9/704601-someone-is-creating-new-fake-customers-accounts

[Bruce - PhosphorMedia]

unless the site is doing something like making people create an account to view prices, its highly unlikely that people are making an account just for giggles....and that's why i suggested folks stroll though the listings an UNCHECK ones that appear legit. (like maybe they just created a wish list).