Junk Customers

[lesliekirk]

Something else I noticed about these apparent bogus accounts - each has come back and logged back in at least an hour after creating the account.

[lesliekirk]

In Customers, use Advanced Search to search for Orders Greater Than 0.

Select ALL records.

Might want to do a quick review for actual customers who created an account, but then choose delete from the Kabob (more, ellipse rat dropping, etc) menu.

I had thought about doing that BUT what if a vast majority of these accounts are legit? What if they created an account with the intent to come back? If those accounts get deleted and the customer comes back to find the account they created to be gone...

The store does use Cloudflare which I had thought would keep the bots away. What about using the Customer Created email? Is it triggered when these "mini-accounts" are created from the LOGN screen? If it does then perhaps if the email bounces, would it come back to the store? If not in place now this could be used in the future. Geez, wouldn't it be great if the bounced email addresses could automatically be removed...

[Bruce - PhosphorMedia]

In Customers, use Advanced Search to search for Orders Greater Than 0.

Select ALL records.

Might want to do a quick review for actual customers who created an account, but then choose delete from the Kabob (more, ellipse rat dropping, etc) menu.

[lesliekirk]

Hi - How do I clean up junk customers quickly? Is there someway to block these kinds of junk attempts? Does this mean my site is compromised in anyway?
spam-customers.jpg

I want to tag along here. The store owner has had over 8000 apparent junk accounts created during the month of July (2023). The site is using an "older" version of Shadows which allows customers to create an account with just the First Name, Last Name, Email Address, and Password on the LOGN screen. I'm double-checking with the store owner but I think they may have Cloudflare.

[dtlyme]

Hi - How do I clean up junk customers quickly? Is there someway to block these kinds of junk attempts? Does this mean my site is compromised in anyway?
spam-customers.jpg