Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

[dawg1]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Oh! Sorry, I thought you had finished the upgrade and we were up to date.

Thanks Jim.

[jsongrady]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Re: #238

Jim,

I've compared the MIVA and the Amazon entries and they match. So what could be the problem? Could it be the WestHost server?

Please try to place and order @ www.netropolus.com and see if you can get past the Shipment screen. If it doesn't work please let me know the next steps

[jsongrady]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I know you said it worked pre PR7 but can you double check the configuration in your module and compare it to the info at Amazon's Seller Central. That error typically means that the configuration is not correct.

Jim,

I've compared the entries and they match as before in pre-Wombat.

Pls. try to place and order at www.netropolus.com and see if you can get past the shipping screen. If not, pls. let me know as to how to proceed. Could it be the WestHost server? Thanks.

[ibemiked]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

We are experiencing this same issue, but additionally we're seeing time-outs everywhere on our site and in MIVA admin, not just in the checkout. How could this be an Auth.Net issue if it's crashing the product pages on our site?

[Rick Wilson]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

The auth.net issue in this thread had nothing to do with Miva, their Mail Server settings were incorrect.

ibemiked, sounds like your configuration is messed up, without a ticket not much we can do. You should open a ticket or contact your host.

[ibemiked]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Thanks Rick, I have a ticket open with David at Hostasaurus. Perhaps he was misinformed that this is a known issue.

I will try contacting him again to see if the problem is on their side.

[Rick Wilson]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

The problem could also be in your page templates if you have a highly customized checkout.

[mhugen]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

We usually create a batch, then export it as a flat file, attached to an email to ourselves. It's worked flawlessly on older sites but we created a new store using Wombat and now it is not working. My IT staff here thinks the MIME headers are broken and the email server is dropping the corrupt components, hence no attachment as the file is being generated on the server.

also included in forum thread
http://extranet.mivamerchant.com/for...t=export+email

[jsongrady]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jim,

I've compared the entries and they match as before in pre-Wombat.

Pls. try to place and order at www.netropolus.com and see if you can get past the shipping screen. If not, pls. let me know as to how to proceed. Could it be the WestHost server? Thanks.

Jim, Any news of what the problem is with Amazon Checkout in Wombat?

Thanks, John

[jsongrady]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Rick Wilson, here is an idea...

Q: Would it be possible for you to create a database of MIVA sites that have Wombat installed? I think access to those would be a great resource to us, your MIVA customers.

John Grady
www.netropolus.com

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jim, Any news of what the problem is with Amazon Checkout in Wombat?

Thanks, John

John,

This is the first store I have heard of that had Amazon break like that just from updating to Production Release 7. Have you run all the updates post PR7?

[jsongrady]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jim,

There is always a first-time. My updates are up to data (updated to PR7, then ran the updates to that.)

The point is that it is NOT working, so I really need your help in gettting to the bottom of this. My site is running on a WestHost server, which had a history for having MIVA problems after updating to new releases.

Since the MIVA Amazon values are the same as those of those in my Amazon account, the problem could possibly boil down to server issues.

As a first step, please try to place an order from my site, www.netropolus.com and see if you can get past the Amazon Shipment screen.

Thanks,

John

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jim,

There is always a first-time. My updates are up to data (updated to PR7, then ran the updates to that.)

The point is that it is NOT working, so I really need your help in gettting to the bottom of this. My site is running on a WestHost server, which had a history for having MIVA problems after updating to new releases.

Since the MIVA Amazon values are the same as those of those in my Amazon account, the problem could possibly boil down to server issues.

As a first step, please try to place an order from my site, www.netropolus.com and see if you can get past the Amazon Shipment screen.

Thanks,

John

Yes, there is a first time for everything. My point was the update itself did not break it. I'll need to take a closer look. Please email [email protected] and once you get the auto reply with the ticket number please fill out our escalation form.

https://www.mivamerchant.com/services/serviceclub/services/escalation.mv

I should see the ticket come in but private message me the ticket number just to make sure.

[ILoveHostasaurus]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

If you change your store code and log in after having set a custom home page instead of the default, you get a fatal error reflecting the previous store code.

[David Roquemore]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

If you change your store code and log in after having set a custom home page instead of the default, you get a fatal error reflecting the previous store code.

We confirmed this bug and the fix will be included in a future bug release.

Thank you for reporting this issue.