Core-17 Streaming Update Released

[bigdog12]

Re: Core-17 Streaming Update Released

Just wanted to also note I've just noticed that the whole miva site specified backdrop image is also no longer there. It must have been cached as I didn't see it earlier. I have also gone thru the 3rd party mods I'm using that really are unrelated to the the product pages etc.. and they do not have any newer versions. If anyone can tell me how if at all possible I can roll this back I would appreciate it.
Or even if anyone reading this can tell me what modules the errors are referring to, I can then at least deactivate those mods possibly over the weekend so the store remains semi funcitonal. Thanks again for any help anyone can offer.

[Rick Wilson]

Re: Core-17 Streaming Update Released

Are you running Sebenza's Category Tree Template Manager? That had an issue that I think was the same as what you're seeing. Have you spoken to Scott?

[bigdog12]

Re: Core-17 Streaming Update Released

Finally, if it helps in anyway for anyone reading, these are the only 3rd party mods active:
Sebenza Category Tree Template v5.15
Weiland Sort Shipping Plus Free Shipping Option v5.0210
Sebenza Ultimate SEO Links v5.03
A+ Net eCommerce Booster v1.0
Weiland Best Seller Display v5.0200
A+ Net Shopping.com Connector v3.2
Weiland Coupon Redemption v5.0240
Weiland Coupon Utility v5.0030
Weiland CIM Activity Log v5.0110
Weiland Shipping by Product by World Zone v5.0010
Gilligan On-Line GOL Analytics v5.100
eMediaSales Google Analytics Integration v5.03
Weiland Template Data Feed v5.0350

Thanks for any assistance.

[Rick Wilson]

Re: Core-17 Streaming Update Released

Sebenza Category Tree Template v5.15

I believe this is the cause of the issue. There is a known issue, check with Scott right away for an update.

[Rick Wilson]

Re: Core-17 Streaming Update Released

Also from looking at your list it's the only one with any Core 17 issues.

[bigdog12]

Re: Core-17 Streaming Update Released

Yes I am using the Cat tree template from Sebenza. According to their version history at their website it is showing version 5.15 from Dec 2008 as the latest.

I just disabled the cat tree mod in the store, cleared my browser cache and it is still the same except the category tree is no longer there.

Sorry but who is Scott and how can I contact him?
I just disabled the entire module and nothing has changed.

Thanks for the assistance

[bigdog12]

Re: Core-17 Streaming Update Released

Please if there is anyway to roll back or something, please let me know. I'm gone until Monday in about 20 minutes and if the store is down for the weekend I'm in deep doo-doo.
Note to self: Never update on a Friday, never update on a Friday....

[Rick Wilson]

Re: Core-17 Streaming Update Released

Well I know this module has a known issue in it related to Core 17 and Sebenza has a new version. I would contact Sebenza right now it'll be much faster than trying to roll this back.

[bigdog12]

Re: Core-17 Streaming Update Released

I've contacted Sebenza support and marked it as an emergency.
I don't understand how it can still have the errors when the problematic module is completely disabled and deactivated. How can I roll this back? I'm grasping at straws here. Thanks for your assistance.

[bigdog12]

Re: Core-17 Streaming Update Released

Ok the background image had something to do with the Body Tag section of the Edit Store area. As soon as I put the complete path in there which was never before required the backdrop image is now again throughout the site. I'm sorry but at least that issue is not related to the Sebenza module. This has to be something with Core-17.

[Rick Wilson]

Re: Core-17 Streaming Update Released

Yeah we just realized what the issue is, please email me at [email protected] and I'll give you instructions.

[bigdog12]

Re: Core-17 Streaming Update Released

Thank you! Thank you!
Email is on it's way!

[bigdog12]

Re: Core-17 Streaming Update Released

Hi Rick. I've been looking into the issues from home and have discovered if I unassign the "related products" on any particular product page, both errors at the top and above where the attributes would be displayed on that particular product page completely disappears. So it seems the entire issue only occurs when related products are assigned.

[bigdog12]

Re: Core-17 Streaming Update Released

Forgot to add that the problem with the background image disappearing entirely from the site must have been a glitch in the update process of the store or something. It used to be graphics/00000001/embsticksm.gif as the path under the store "Body Tag" section, I had to include the full http:// path to get it back up.

Also wanted to add a big thank you and also a thank you to Raphael for going the extra mile to take care of the issue. Outstanding support and very fast to respond. Thank you!
It looks like we be able to resolve the issues by Monday.

Thanks again

[titlehere]

Re: Core-17 Streaming Update Released

Not sure if this is a Core 17 related problem or not, but ever since I have been unable to update a custom field with a null (empty) entry and have it successfully overwrite the field, so I am having to manually delete the custom field contents of every single product I need to update.

Any ideas?