Miva Merchant 5 Bugs?

[Alex Kruglyak]

Re: MIVA Merchant 5 Bugs?

Hi Vic, I thought Alex meant miva support. I've already contacted the developer of the module, but I'm not so sure that was the issue.

Thanks

Hi Suzanne,

I'm fairly certain that this is not a bug in MM5 but a 3rd party module error.
3rd party module bugs are best supported by the Module Provider as diagnosing/fixing such issues would require source unavailable to us.

If you'd like to provide a link to where you're seeing this issue and it's something obvious, I'll let you know.

Thank you,

Alex

[Leanne]

Re: MIVA Merchant 5 Bugs?

Any chance of getting rid of the extra <br> tags that show up if you've ever used the product header or footer tags? This seems like it should be an easy fix, and it's making a total mess of my new layout :(

[Dan - Glendale Designs]

Re: MIVA Merchant 5 Bugs?

Any chance of getting rid of the extra <br> tags that show up if you've ever used the product header or footer tags? This seems like it should be an easy fix, and it's making a total mess of my new layout

Scott at Sebenza just informed me that the latest versions of the Product and Category Template Managers will finally put an end to that annoying <br> tag after the headers and footers.

[Dan - Glendale Designs]

Re: MIVA Merchant 5 Bugs?

Here are the header/footer instructions for the Category and Product Template Managers:

Product Template Manager

Category Template Manager

[Leanne]

Re: MIVA Merchant 5 Bugs?

Thanks, Dan. I've managed to work around it using css for now.

[agenius]

Re: MIVA Merchant 5 Bugs?

without any imports we still have a client reporting that the inventory reset back to zero values with a few items resetting again to negative. can developers please look at the update and see if there is anything missed on the inventory update correction from the other night.
thanks

[godogo]

Re: MIVA Merchant 5 Bugs?

I tried putting a header on a product, then I decided to remove it. Unfortunately it produced an annoying space at the top of my product layout and I can't get rid of it. If I try to revert back to the "Original" it goes back to the first header I input rather than the default empty field. How can I reset this?

[Brandon MUS]

Re: MIVA Merchant 5 Bugs?

I believe I mentioned this before (if I didn't it's because I decided not to post it), but it is possible for a customer to create 2 accounts with the same login. The login of the customer doesn't seem to be checked very well. We have multiple instances where a customer has created more than 1 account (up to 3 in fact) with the same login. It was very easy for me to re-create this by creating an account, hitting the back button and resubmitting my account. The database structure does not list login as a unique key, but I think everyone would agrees it should be. I think this is a bug that should be addressed (though, deep down I know it will be lost in the 15 page thread we have going here....).

[Kent Multer]

BUG in MM5 order processing

(Is this the right place to post bug reports? Excuse me if I've mis-posted.)

I entered a new encryption pass phrase in my test store, and then I tried using the Orders link to search for an encrypted order. When I hit the Search button, I got this:

Runtime error in lib/db.mvc @ [00000085:000000da]: lib/dbeng/encryption.mv: Line 73: MvOPENVIEW: Input parameter count mismatch: Found 1 expected 2


This is in a MivaSQL store, PR3 on engine 5.06.

Thanks --

[Hostasaurus]

Bug: Price Group Products missing Next button.

PR3, all current patches.

Edit an existing price group, click the Products tab. If there are more products in the store then the default pagination, there should be a "Next" button at the bottom of the list to tab through the pages of products, as there is on the general store Products tab. This button is missing in the price group's Products. The price group's Customers tab is fine, it has the button.


Jen

[Kent Multer]

Missing API function

Hi folks --

I'm working on a module that uses the vis_order feature. This feature provides the expected "Tabs, Content, Validate, Update" functions, but no "Delete." If a module stores custom data that's associated with orders, there's no way to delete that data automatically when the user deletes the order -- unless I'm missing something? Does anyone have a solution for this?

I can always program a work-around, by having some sort of clean-up function that's triggered by other store activity; but I'd like to do something less klugey (do programmers still use that word?). Anyone got any clever ideas on this?

Thanks --

[wmgilligan]

Re: MIVA Merchant 5 Bugs?

Hi,
I am experiencing this in a store as well (almost identical - no timeouts).
Can you email me off list? I would like to compare notes between the stores to see if we can narrow this down some how.

Bill

I have a bug in my store - I keep getting application time out errors when a customer creates a new account and the system creates duplicate customer records in the database. I have been able to recreate this error several times. When I pack the datafiles - I receive no errors. Also it seems on the duplicate record there is no password. At least when I deelte the 1st record and click the link to send lost password to me - it comes back with a blank password.

I am using

Production Release 2
MIVA Engine v5.03
Database API: mivasql

Is there a work around for this problem ?

[wmgilligan]

Re: MIVA Merchant 5 Bugs?

Hi,
Can you email me off list to discuss this?
I am also experiencing this - and would like to determine if its a module, or some other issue.

Bill

I believe I mentioned this before (if I didn't it's because I decided not to post it), but it is possible for a customer to create 2 accounts with the same login. The login of the customer doesn't seem to be checked very well. We have multiple instances where a customer has created more than 1 account (up to 3 in fact) with the same login. It was very easy for me to re-create this by creating an account, hitting the back button and resubmitting my account. The database structure does not list login as a unique key, but I think everyone would agrees it should be. I think this is a bug that should be addressed (though, deep down I know it will be lost in the 15 page thread we have going here....).

[adam2003w]

Re: MIVA Merchant 5 Bugs?

Inventory Bug / Add to Cart Bug:
1. I turn on inventory tracking.
2. Turn on inventory tracking on product.
3. Adjust product inventory by 5 (making "current stock" 5)
4. Go to public product page and change "Quantity" to 30 and click "Add to cart" button.
5. "current stock" on product inventory now says -25

I've tried this across two miva set ups on two different hosts. Same result.

[Alex Kruglyak]

Re: MIVA Merchant 5 Bugs?

Inventory Bug / Add to Cart Bug:
1. I turn on inventory tracking.
2. Turn on inventory tracking on product.
3. Adjust product inventory by 5 (making "current stock" 5)
4. Go to public product page and change "Quantity" to 30 and click "Add to cart" button.
5. "current stock" on product inventory now says -25

I've tried this across two miva set ups on two different hosts. Same result.

Hi Adam,

This actually works as designed. The reason you're seeing -25 for "current stock" is because you're not tracking Out of Stock Level.

Thank you,

Alex