Miva Merchant 5 Bugs?

[Brandon MUS]

Re: MIVA Merchant 5 Bugs?

Miva is ignoring their own table structure.

I was writing some code when I realized that Miva isn't using it's own table structure. If I create an attribute with options in Miva Admin (like a drop down menu or a radio button), s01_Options.product_id is never supplied and the DB Connector defaults it to 0. The option is still associated with the correct attribute via s01_Options.attr_id which is the associated with a product via s01_Attributes.product_id, but if Miva made the choice to unnormalize the data and associate the option with the product directly, why did they stop? It's not a big deal at all, just an extra join clause in my SQL, but it was misleading and I at least wanted to make everyone else aware.

[lfreeman]

Re: Shopper Selected Sales Tax

Can anyone tell me if this issue has been fixed and how I can verify that I have the fix?

Here's a nasty bug. I just helped a UK store with a checkout issue. When clicking continue on the osel page, the opay page would never show and the system would timeout. They were using shopper selected sales tax and only had one setting, which was None for 0% tax. Here is the kicker. If the products in the basket had NO attribute/options, it was fine. But if the basket item had options, the screen freezes and opay never shows. Apparently there is an infinite loop in the basketoptions totalling routine of this tax module. He has changed to one of the vat tax modules until miva fixes the bug and it is working fine. I am reporting it so it will go on the list for tracking.

The shopper selected sales tax module has an infinite loop when the basket contains options.

[Red Flare]

Re: MIVA Merchant 5 Bugs?

I have a strange feeling MIVA is ignoring this thread.

[lbdesign]

Re: MIVA Merchant 5 Bugs?

I have a strange feeling MIVA is ignoring this thread.

So many feel this way. Why do we stay in this dysfunctional relationship with Miva? ;)

[wcw]

Re: Shopper Selected Sales Tax

If miva would send me the source code for the latest shoptax module, I could tell you. It was a simple typo causing the problem, as I detailed earlier in this thread.

The problem with this thread is it is not properly handled. When a bug is reported, it should be logged into miva's bug tracker. Then the employee logging it should comment about the action. Any post that are not related to a bug should be removed from this thread; eg this one. This thread is so bloated that it is impossible for anybody to make heads or tails out of it. Hence, the reason the thread appears to be ignored.

[Brandon MUS]

Re: Shopper Selected Sales Tax

If miva would send me the source code for the latest shoptax module, I could tell you. It was a simple typo causing the problem, as I detailed earlier in this thread.

The problem with this thread is it is not properly handled. When a bug is reported, it should be logged into miva's bug tracker. Then the employee logging it should comment about the action. Any post that are not related to a bug should be removed from this thread; eg this one. This thread is so bloated that it is impossible for anybody to make heads or tails out of it. Hence, the reason the thread appears to be ignored.

I think that a large portion of why this thread got out of hand is the moderator that originally started this thread is no longer with these forums (from what I can see). So this 'project' probably got dumped on to someone else. I am more or less just using this thread as a reference for what features not to use because I'm not expecting Miva to start fixing these any time soon....

[Mark1045]

Re: MIVA Merchant 5 Bugs?

I am migrating my store back to MM4 until I can find a totally new platform.

[Alex Kruglyak]

Re: MIVA Merchant 5 Bugs?

The inventory bug is a big issue. When the inventory reports -13 (negative 13) items there is nothing to sell. The store owner can not track inventory and run a store properly. How can I explain to my customer that the MIVA I have adamantly recommended can not do a simple function like track inventory. This was never the case before but it is a big issue that can't be passed over. Is there a workaround? If a customer can not track, they can not sell items that are negative, they can not pay the host, the designer, and eventually this trickles down to Miva itself. Please look at this as a major factor in promoting and selling the Miva system. As I said, I recommend Miva over all carts for it's expandability features. I don't see a single other issue with using Miva at this time that is more detrimental than this basic function of inventory tracking. At the very least the ability to reset the inventory manually or by upload and have the used figures remain intact.

Thanks.

Hi Suzanne,

This issue has been fixed in MM5 and will be announced shortly. It's available through the streaming update mechanism in MM5.

Thank you,

Alex

[agenius]

Re: MIVA Merchant 5 Bugs?

Hi Suzanne,

This issue has been fixed in MM5 and will be announced shortly. It's available through the streaming update mechanism in MM5.

Thank you,

Alex

Ahhh, thank you so much, I noticed it on one of my stores tonight on update. That was fast and much appreciated!

I was actaully coming to report on another issue, so I guess I'll proceed with that too. Maybe it's a simple fix or a stupid thing I've done.

On one of my stores I did an import on ads image extra module, and a few other things, and suddenly noticed that we have tripple products showing on both ctgy and srch. since there is no template on srch i feel secure in beleiving this is other than a template issue or code issue. The prod list in admin is still showing only one of each product but the srch (and others) are shwoing triplicates and duplicates with the same exact prod code. Any clues on this?

and again, much appreciated your work on inventory.

[agenius]

Re: MIVA Merchant 5 Bugs?

I guess I should have posted in here as well when I determined how to work around the import tracking issue.

By the way, your workaround appears to also have done the trick, but thankfully there is a fix in the update.

Thanks much for your help.

[dreamingdigital]

Re: MIVA Merchant 5 Bugs?

... noticed that we have tripple products showing on both ctgy and srch. since there is no template on srch i feel secure in beleiving this is other than a template issue or code issue. The prod list in admin is still showing only one of each product but the srch (and others) are shwoing triplicates and duplicates with the same exact prod code. Any clues on this?

We have the same thing happening but for only 1 product, showing up twice, one below the other. I even checked in the products table in MySQL and it's only there once: One product Code and one Product ID yet it shows up twice.

[Alex Kruglyak]

Re: MIVA Merchant 5 Bugs?

Ahhh, thank you so much, I noticed it on one of my stores tonight on update. That was fast and much appreciated!

I was actaully coming to report on another issue, so I guess I'll proceed with that too. Maybe it's a simple fix or a stupid thing I've done.

On one of my stores I did an import on ads image extra module, and a few other things, and suddenly noticed that we have tripple products showing on both ctgy and srch. since there is no template on srch i feel secure in beleiving this is other than a template issue or code issue. The prod list in admin is still showing only one of each product but the srch (and others) are shwoing triplicates and duplicates with the same exact prod code. Any clues on this?

and again, much appreciated your work on inventory.

I think I may need some clarification on this one :)
"ads image extra module" - is this a 3rd party module?

What version of the engine are you using?

It might be best to escalate this issue through support as they will have full access to your store and could see if anything is out of the ordinary.

[agenius]

Re: MIVA Merchant 5 Bugs?

I think I may need some clarification on this one :)
"ads image extra module" - is this a 3rd party module?

What version of the engine are you using?

Yes that is a 3rd pt mod.

this particular store is using
Production Release 3
MIVA Engine v5.06
Database API: mysql
It has lots of mods
I don't think we have a support option here as this is a leased store on hostasaurus.

Thanks again!

[Vic - WolfPaw Computers]

Re: MIVA Merchant 5 Bugs?

The module is by Advanced Development Solutions.

And they do support their modules:
http://www.stlads.com/i/ADS_SUPPORT/...r-Service.html

Yes that is a 3rd pt mod.

this particular store is using
Production Release 3
MIVA Engine v5.06
Database API: mysql
It has lots of mods
I don't think we have a support option here as this is a leased store on hostasaurus.

Thanks again!

[agenius]

Re: MIVA Merchant 5 Bugs?

The module is by Advanced Development Solutions.

And they do support their modules:
http://www.stlads.com/i/ADS_SUPPORT/...r-Service.html

Hi Vic, I thought Alex meant miva support. I've already contacted the developer of the module, but I'm not so sure that was the issue.

Thanks