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**Hostasaurus** · 02-05-07, 09:26 PM

Re: MIVA Merchant 5 Bugs?

Originally posted by wcw

When you delete a category, the database which connects products to categories (categoryxproduct) is not purged of records associated with the deleted category. This leaves orphaned records in an ever growing categoryxproduct database. These should be cleaned up when the category is deleted.

In additional to CategoryXProduct not being corrected, the "catcount" column of assigned products is not decremented.

Jen

**wcw** · 02-06-07, 04:45 AM

Re: MIVA Merchant 5 Bugs?

Originally posted by Hostasaurus

In additional to CategoryXProduct not being corrected, the "catcount" column of assigned products is not decremented.

Jen

I tried to submit this bug to support but the form crashed my browser. I wonder if MIVA personnel are monitoring this thread.

**agenius** · 02-08-07, 06:39 PM

Re: MIVA Merchant 5 Bugs?

I'm thinking this is a bug, but it could also be a module I guess.
Huge whitespace in header above the start of any page.
for example, on home page SFNT its there before the start of code for <html> eventhough that line is at the very begining of the code area in SFNT.

Just started happening.
Any ideas? A bug?

**Brandon MUS** · 02-09-07, 09:07 AM

Re: MIVA Merchant 5 Bugs?

Originally posted by agenius

I'm thinking this is a bug, but it could also be a module I guess.
Huge whitespace in header above the start of any page.
for example, on home page SFNT its there before the start of code for <html> eventhough that line is at the very begining of the code area in SFNT.

Just started happening.
Any ideas? A bug?

I don't know if I'd call it a bug or anything at all. I'm sure it comes from all the server side code that Miva runs before loading every page (setting the customer's session id, checking for logged in, creating/updating/expiring baskets, etc. etc.). Any whitespace between the tags are probably transfered to the final output. I wouldn't worry about it as it should be harmless.

**Alex Kruglyak** · 02-09-07, 10:22 AM

Re: MIVA Merchant 5 Bugs?

Originally posted by wcw

I tried to submit this bug to support but the form crashed my browser. I wonder if MIVA personnel are monitoring this thread.

Hi Bill,

I can assure you that we do monitor this thread and log issues we confirm to be bugs.
Unfortunately we can't respond to every issue but as soon as the time permits, most major and minor issues would be properly addressed.

Thank you,

Alex

**Vic - WolfPaw Computers** · 02-09-07, 10:27 AM

Re: MIVA Merchant 5 Bugs?

'd have to say that the general perception of the community is that MIVA is spending more development time coming up with new products related to Search Engine, PPC, and ad revenue than they are devoting to fixing all the existing know bugs in the MM5 flagship product.

If your flagship sinks....none of those other products are going to be worth a penny to MIVA.

A little food for thought...

If this perception is incorrect - perhaps seeing more progress on the status of reported bugs and actual fixes would change this impression.

**Brandon MUS** · 02-09-07, 10:30 AM

Re: MIVA Merchant 5 Bugs?

This thread was started almost a year ago. I'm curious how many bugs have actually been resolved. I'd look in the changelog, but I can't seem to find one.

**Vic - WolfPaw Computers** · 02-09-07, 10:34 AM

Re: MIVA Merchant 5 Bugs?

There has not been any changelogs released for quite some time now.

**agenius** · 02-09-07, 11:53 AM

Re: MIVA Merchant 5 Bugs?

Originally posted by Alex Kruglyak

Hi Bill,

I can assure you that we do monitor this thread and log issues we confirm to be bugs.
Unfortunately we can't respond to every issue but as soon as the time permits, most major and minor issues would be properly addressed.

Thank you,

Alex

The inventory bug is a big issue. When the inventory reports -13 (negative 13) items there is nothing to sell. The store owner can not track inventory and run a store properly. How can I explain to my customer that the MIVA I have adamantly recommended can not do a simple function like track inventory. This was never the case before but it is a big issue that can't be passed over. Is there a workaround? If a customer can not track, they can not sell items that are negative, they can not pay the host, the designer, and eventually this trickles down to Miva itself. Please look at this as a major factor in promoting and selling the Miva system. As I said, I recommend Miva over all carts for it's expandability features. I don't see a single other issue with using Miva at this time that is more detrimental than this basic function of inventory tracking. At the very least the ability to reset the inventory manually or by upload and have the used figures remain intact.

Thanks.

**dsisaacs** · 02-09-07, 12:38 PM

Re: MIVA Merchant 5 Bugs?

Looks like the inventory tracking issue really is a bug. Inventory tracked products which were imported allow sales beyond the available quantity and fail to serve up low or out of stock messages.

Manually created products with inventory tracking settings set to default, do not allow more than the available quantity to be sold and serve up the limited, low and out of stock messages.

My thread on this issue http://extranet.miva.com/forums/showthread.php?t=6491

**CAFECOSA** · 02-11-07, 10:21 PM

Re: MIVA Merchant 5 Bugs?

Originally posted by ILoveHostasaurus

The Merchant 5 order export is broken. The following two lines of code need to be added where appropriate to reset the shipping and tax counters for each exported order and that will resolve the issue:

Code:

<MvASSIGN NAME = "l.order_tax" VALUE = "">
<MvASSIGN NAME = "l.order_shipping" VALUE = "">

Is this ever going to be fixed? This was posted in April of 2006 -- seems like a quick and easy fix yet it hasn't been done. HELP!

**agenius** · 02-11-07, 10:41 PM

Re: MIVA Merchant 5 Bugs?

Originally posted by dsisaacs

Looks like the inventory tracking issue really is a bug. Inventory tracked products which were imported allow sales beyond the available quantity and fail to serve up low or out of stock messages.

Manually created products with inventory tracking settings set to default, do not allow more than the available quantity to be sold and serve up the limited, low and out of stock messages.

My thread on this issue http://extranet.miva.com/forums/showthread.php?t=6491

Are you saying that if products are set to default that makes a difference, or only on manually created products. How hard is it to manaully create 3000 products! ouch! One of our stores is also using a module to adjust quantity, but still it is resetting. We have tried manually doing product count and still it reset. Is there some setting that we should use like the default setting only that will help overcome the resetting issue?

Thanks

**dsisaacs** · 02-11-07, 11:22 PM

Re: MIVA Merchant 5 Bugs?

Originally posted by agenius

Are you saying that if products are set to default that makes a difference, or only on manually created products. How hard is it to manaully create 3000 products! ouch! One of our stores is also using a module to adjust quantity, but still it is resetting. We have tried manually doing product count and still it reset. Is there some setting that we should use like the default setting only that will help overcome the resetting issue?

Thanks

I guess I should have posted in here as well when I determined how to work around the import tracking issue.

1. If you manually create a product, turn track to on, increase the inventory level, but make no other changes to the "product inventory settings page". It will utilize the default settings for tracking from the "store admin inventory page".

2. If you import products using the "flat file import" which is native to miva. If you set "adjust by - with a quantity" and "track inventory - yes", but do not set all the additional fields for tracking levels and messages. Inventory tracking WILL NOT WORK.

You must set and complete ALL of the remaining fields for inventory levels and messages for imported products in order to get tracking to work.

In my case, if I set low level to 1 and out of stock to 0, the product pages will show an available in stock quantity that is 1 less than the actual level. If for example I set a product to 5 instock, the product page will show 4 in stock, however the store will allow all 5 products to be sold. This is really confusing, so I just turned off low level tracking.

In the help section regarding importing products it states that you do not need to complete the fields for adjust by and beyond if you are not tracking inventory. Conversly, while they do not clearly state this, you must fill out all the remaining fields.

Somehow the default inventory tracking settings are not properly set for the products during import.

Unfortunately this will not allow you to make a single change to the default settings and have this apply to all the tracked products in your store.

I used a great module from emporium plus product quantity import from flat file to download all my current inventory levels by product code to apply them to my database to create an upload to replace on import with all the tracking details set. Now all my tracked products will not allow sales beyond current inventory as required.

I used the product quantity import module to import a new inventory level to a product with tracking that worked and it did not break the tracking. When importing inventory levels with this module. all it contains is the product code and the quantity to add to or replace the current level.

sorry for the run on sentences. LOL

**agenius** · 02-11-07, 11:35 PM

Re: MIVA Merchant 5 Bugs?

Thanks so much for posting that. I'll give it a try at a better hour tommorrow. If it works, I'll be back to let you know, if it doesn't I'll be back... :)

Have a great night!

**dreamingdigital** · 02-12-07, 03:22 PM

Re: Attribute Template Bug

Originally posted by wmgilligan

When viewing the atribute templates, clicking the NEXT button does nothing. I have preferences set to view 100 items, but it only shows 10.
The only way to see the rest is to set the number to 100 and update.

This is really annoying for us stores with 100's of attribute templates. The bug was reported 05-12-06 which I think is plenty of time to fix a minor glitch in the code. PLEASE FIX for the next release! PLEASE.

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