Miva Merchant 5 Bugs?

[dsisaacs]

from within my mm5 store expand the tree and click on the [add] link next to categories when the page opens click on the help button in the upper right

how about this one miva merchant online help do a search for pages, scroll down the list on the left to pages and select it...
Pages

Type topic text here.

I am available for a fee to find others LOL
somebody needs to check all the help pages for content and test all the links

[lbdesign]

Export Orders To Flat File bug

PLEASE fix the reporting error on the "Export Orders To Flat File" report. Both the problem and the solution have been documented by users, but it's up to Miva to implement it.

[lbdesign]

And there is an additional error in the Export Orders To Flat File report: Any product with an attribute is being reported twice in the .dat file, which inflates the order total. ie: a product with an attribute is reported as two purchases of the same product, doubling the "income" from that product, even though only one was purchased. This is much more serious.

[Brandon MUS]

I really enjoy that we have a thread where we can post all the bugs we have found, but I feel that this thread is worthless if Miva isn't responding to anything we say. They stickied the thread saying that they would watch it closely, but I haven't seen them say "fixed" to anything posted in this thread. We have customers getting upset that stuff that has been working great is now "broken" in our recent "upgrade" to MM5

[Red Flare]

I am not sure, but I think the person who mentioned she will be watching this thread is no longer around this forum.

[czieler]

Inventory Tracking Bug

I sent a bug report, but figured I'd post this as well. This has become a major issue for us, as each of our products is unique (live saltwater coral).

I have inventory tracking on for each product and set the qty to 1.

It appears that if people are in shopping, and I then go and delete expired shopping baskets..the qty for an item sometimes gets set to 2 ... and even sometimes 3. So basically each time I delete expired baskets..I have to go through and look at each page of items to see if the qty is still at one.

To reproduce:
1. Add product, set track inventory to 1.
2. Add product to cart
3. Let cart expire
4. Delete expired baskets.

It doesn't happen every time though....its sporadic.

We have our shopping cart timeout set to 1 hour. In my opinion....once a cart is expired, it should automatically be deleted..and the qty reset to 1.

I've had items sell...and before I can go get the coral out of the tub for shipping... if I delete carts...I might miss that the qty got set to 1 again..and then someone orders it again..and I have to call and told them it was a mistake on the site.

Pls tell me if there is some other way I should be doing this... but it seems to me a bug when deleting expired carts.

Also...it'd be nice to just have a way to say never put qty over 1... and if it sells..deactivate it..but give me a link in the order to the picture so my business partner can see what coral was ordered w/out having it stay active on the site...so they can go get it and box it up.
( I know this is a feature request ).

[jason - jmh web services]

Delete Attribute Deletes Product

When you go to a products attributes, check an attribute to be deleted, and then hit delete instead of update, it deletes the entire product. Why the hell would a delete product button be on the attributes screen?

[wcw]

When you go to a products attributes, check an attribute to be deleted, and then hit delete instead of update, it deletes the entire product. Why the hell would a delete product button be on the attributes screen?

It has been that way since day one, version 1.x. Those are the standard buttons on that screen. Wait til the day you hit the delete button and it wipes out the whole store. :-(

[Brandon MUS]

In Miva 4 I deleted our entire Frequent Buyer Program because I hit the delete button while trying to remove a customer from the program. Not only was there not a confirmation dialog, but the button was right next to "update" which is what I meant to hit..... Lucikly I could unmark the records from being deleted, but had my hostasaurus team not helped me with that, I would have been tarred and feathered by customers

[KiltedMan]

It has been that way since day one, version 1.x. Those are the standard buttons on that screen. Wait til the day you hit the delete button and it wipes out the whole store. :-(

I've had a customer do that before T_T;

Clarity of the button's language would be great. Adding a word or two so buttons say useful things like "Delete Store" or "Update Template" or "Completely destroy everything you've done without any confirmation leaving you crying in the corner." You know, useful, descriptive buttons to help ensure people don't do things they shouldn't. It's like the difference between "Submit" and "Submit Reply" on the forum here.

[dreamingdigital]

Has this been fixed yet?

Merchant 5, PR2, patches up to date, VM5.04, MivaSQL or MySQL.

When using "Export Products to Flat File", selecting "Include Category List" and the format as "Import Products from Flat File", the export file created puts a space between the category codes. e.g.,
Product_A My Product A CAT_CODE_1, CAT_CODE_2 0.0 ...etc.

instead of

Product_A My Product A CAT_CODE_1,CAT_CODE_2 0.0 ...etc.

The incorrect format means that if the file is used to import products, the product will only be added to the first category on the list.



Jen

Has this been fixed yet. We're running the latest Miva version and engine. I wondered why when I imported products back only 1 of the cat assignments took! And I imported directly from the export file. I guess for now I'll edit the export file and go through that column and get rid of any spaces. At least now I know it's not a complete loss of category assignment data.

[Kent Multer]

Multiple upsell bug still not fixed?

I just ran into this big on a MM5 store. I see that it was first reported in April ... any news on a fix?

Bug: Multiple Upsale Items selected cause Fatal Error on OSEL.

What: MM5, MySQL, VM5.04, all available updates applied. Can reproduce in multiple stores.

Where: On the multiple item Upsale page, check one or more products (error does not occur if no products are selected). Click Continue. OSEL displays:


Error Code: MER-00001
Description: <b>Unknown Error</b><br><br>&nbsp;&nbsp;Action = AUPM<br>&nbsp;&nbsp;Screen = OSEL
Other Information:


Jen

[chucklasker-BANNNED]

If you ever have kids, and you need to explain the definition of "abyss," show them this thread...

[Hostasaurus]

Attribute Layout on PROD missing ending quote

PR3

Checkbox attributes are missing the closing " on the TD ALIGN tag after "left":


<td align="left valign="middle">
<font face="Arial, Helvetica" size="-1">
<input type="checkbox" name="Product_Attributes[1]:value" value="Yes"> check box
</font>
</td>



Jen

[virtualkiwi]

Upgrade bug

Trying to upgrade a store from core-2 to core-3 fails with the following:

Error Code: MER-UPG-ADM-00002
Description: Download of patch file 'http://licensemgr.miva.com/updates/merchant/5.00//PR2/module-lynksys-1.pkg' failed

There's a typo here with double // in the path.