Announcement

Collapse
No announcement yet.

Miva Merchant 9 Bugs

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • oliverands
    replied
    Re: Miva Merchant 9 Bugs

    I've just tried to create a new custom order field to capture the customer's IP address, and it looks like there's a bug in the query that drives the Utility Settings | Custom Fields screen in the admin interface.

    I'm able to add and save a new custom order field, but when the admin screen attempts to redraw after the field is saved, I get an error message pop up that says:

    Code:
    Miva Merchant returned an invalid response.
    Module: customfields
    Function: CustomFieldList_Load_Query
    Response: {
    "success":    1,
    "data":
    {
    "total_count": 28,
    "start_offset": 0,
    "data":
    [
    {
    "id":    29,
    "code":    "0",
    "name":    "ip_address",
    "type":    "order",
    "formatted_type":    "Order",
    "fieldtype": "textfield",
    "formatted_fieldtype":    "Text Field",
    "info":    "",
    "group_id":    IP Address,
    "formatted_group":    "",
    "additional_options":
    [
    ]
    }
    ,{
    "id":    28,
    "code":    "alsobought",
    "name":    "Also Bought",
    "type":    "product",
    "formatted_type":    "Product",
    "fieldtype": "textfield",
    "formatted_fieldtype":    "Text Field",
    "info":    "",
    "group_id":    0,
    "formatted_group":    "\u003cDefault\u003e",
    "additional_options":
    [
    ]
    And so on through the remainder of my custom fields. It appears that the values for the new order custom field aren't being returned in the correct places. Here's how they are stored in the database table:


    id group_id code name fieldtype info
    29 0 ip_address IP Address textfield

    When I delete that record from the database table, the admin screen draws correctly again.
    Last edited by oliverands; 12-18-14, 06:34 AM. Reason: Fix typo

    Leave a comment:


  • Discountflies
    replied
    Re: Miva Merchant 9 Bugs

    Incomplete installation of patch 'mm90000' detected. was the error I received when I ran the update.

    Leave a comment:


  • oliverands
    replied
    Re: Miva Merchant 9 Bugs

    Thanks Ryan. That's great to know.

    For what it's worth in making your decision about what to do with this going forward, I did find yesterday that I came across a situation where I reused the value in the universal search box. So there are cases where leaving it might be useful. But far, far more often it's the case where I'm starting a new search and need a clear search box.

    Leave a comment:


  • rguisewite
    replied
    Re: Miva Merchant 9 Bugs

    Originally posted by oliverands View Post
    This isn't exactly a bug, per se, but it's caused me enough frustration over the last week of using Miva 9 that I thought I would make the request.

    The new search bar function is great. Really great. Now that I have it, I'm using it all the time.

    The only problem is that when it's used, the search term remains in the search box. The next time the search box gets used, the previous term is still there. In order to remove it, you have to backspace every letter to clear the box to enter a new term. It won't even let you CNTL-Shift-Arrow or click and drag with the mouse to quickly select everything for deletion.

    It would be really great if the box would automatically clear when it's clicked to start a new search. That would keep my backspace key from wearing out in 2015.
    Hey Todd,

    We've made changes to fix some of the issues you're having in the Universal Search for the next release. In the meantime, if you hit Control+U in the search box (or any batch list search box for that matter), it will empty the search field and allow you to start over from scratch. Not sure whether or not we'll be clearing out the field every time you click a result, but I'll bring it up for consideration. Hope that helps! Also, Alt+\ will open the universal search regardless of where you are.

    Leave a comment:


  • oliverands
    replied
    Re: Miva Merchant 9 Bugs

    This isn't exactly a bug, per se, but it's caused me enough frustration over the last week of using Miva 9 that I thought I would make the request.

    The new search bar function is great. Really great. Now that I have it, I'm using it all the time.

    The only problem is that when it's used, the search term remains in the search box. The next time the search box gets used, the previous term is still there. In order to remove it, you have to backspace every letter to clear the box to enter a new term. It won't even let you CNTL-Shift-Arrow or click and drag with the mouse to quickly select everything for deletion.

    It would be really great if the box would automatically clear when it's clicked to start a new search. That would keep my backspace key from wearing out in 2015.

    Leave a comment:


  • unabiker
    replied
    Re: Miva Merchant 9 Bugs

    Trying to activate coupon functionality.

    Following the steps in this video http://www.miva.com/videos/store_owners/coupons resulted in the coupon code box appearing in our basket. However the "checkout" button disappeared. We had to revert the basket to an older version to get the checktout button back.

    Today, following the steps in said video results in no coupon box, but our checkout works...so that's a step in the right direction?

    Leave a comment:


  • Rick Wilson
    replied
    Re: Miva Merchant 9 Bugs

    Todd,

    I can confirm we bumped into that this week too. It won't be fixed in 9.0001 (I don't think) but it will get fixed soon.

    Leave a comment:


  • oliverands
    replied
    Re: Miva Merchant 9 Bugs

    When I try to view the main page of the admin interface on a mobile device (both iPad and iPhone) the screen will not scroll. I can see just what fills the screen, but I'm not able to scroll down to see the rest of what should be there. When I change between portrait and landscape orientation on the device the screen redraws and fills the available space up and down on the page, but I'm still not able to scroll down to see the rest of the page. All I get is white space. Screen shot from my phone attached.


    IMG_1562.jpg
    Last edited by oliverands; 12-12-14, 07:26 AM.

    Leave a comment:


  • WWSMailorderPHX
    replied
    Re: Miva Merchant 9 Bugs

    I few issues I've been having:

    1) Anytime I need to check certain orders off to either transfer them from pending > processing or to capture multiple payments, it seems to reset the checked off orders anytime I scroll to quickly which is a pain when I'm in a time crunch (especially this time of year), and when I say to quickly I mean one flick of the scroll wheel on the mouse. It's getting very time consuming doing them one by one.

    2) For some reason when we have to do an adjustment on an order, any other order after that that needs an adjustment changes the shipping prices. It's only doing it for older orders, so I'm thinking it may be a UPS worldship issue, something like the rate changes went in and is now updating them. But it never did that before...

    3) And we recently had a goof up where we mistakenly put all of the orders with had in a pending folder and created a shipment on them and now they're sitting in processing, which again makes the 1st complaint even worse when I have to go through 150+ orders to find the actual ones going out that day. Really wish there was a way to undo pending > processing.

    Leave a comment:


  • diana
    replied
    Empty Product Counts

    Catalog > Category. Some of the Product Count fields are empty although the products show up assigned within the Category and Inventory Tracking is checked.
    Last edited by diana; 12-06-14, 10:31 AM.

    Leave a comment:


  • dstudeba
    replied
    Re: Miva Merchant 9 Bugs

    Originally posted by lisafer View Post
    Any thoughts as to why my Sort Products by Category v5.03 module isn't working? I've entered my VALID license number three times and nothing.

    Also, is there a way to see just the products assigned to a category rather than than all the products?
    Did you ever get sort products by category working? I can't find a way to do it and I will probably call the company on Monday. As for just seeing the products in a category I went to Advanced Search on the Products screen, Selected "Product in Category" and then selected the category I wanted.

    Leave a comment:


  • dcarver
    replied
    Re: Miva Merchant 9 Bugs

    Originally posted by theofficedealer View Post
    Had trouble in a development site with a product priced at $0.00. After adding to basket all screens were showing:
    Did you upgrade that dev site? Did the upgrade complete all the way?

    Thanks

    Leave a comment:


  • theofficedealer
    replied
    Re: Miva Merchant 9 Bugs

    Had trouble in a development site with a product priced at $0.00. After adding to basket all screens were showing:

    Runtime error in mm5/5.00/modules/component/cmp-mv-minibask.mvc @ [00000028:00000594]: modules/component/cmp-mv-minibask.mv: Line 1482: MvDO: Unable to find function 'IEEE754_Normalize'

    Leave a comment:


  • Eric Foresman
    replied
    Re: Miva Merchant 9 Bugs

    Hi Protos

    Thanks for getting back to me with more info, it has helped me track down some of these issues.

    1, I have field a bug for this. It turns out that the browser is forcing a UTF-8 character set encoding for JavaScript input fields. You should be able to work around this issue by using the XML Provisioning Format module to setup the attribute option instead of the admin interface.

    2. A bug has been filed for this as well; the Order Processing batchlist is displaying the currency symbols from the “generic currency formatting” module incorrectly.

    3, I don’t have a tablet handy here at the office, but I will try this out when I get home.

    Thanks again for letting us know about these.

    -Eric

    Leave a comment:


  • Gordon - Phosphor Media
    replied
    Re: Miva Merchant 9 Bugs

    David:

    I'm looking on both 5.5 and 9 beta 2. admin\ui.mv. In the beta 2 one (IDENT = "$Id: ui.mv 45785 2014-08-08 19:14:22Z rguisewite), line 611 is the beginning of JavaScriptEncode_NoEntities() - which we're also not calling.

    Update: I downloaded the final 9 LSK, and I see JavaScriptEncode_NoEntities() on line 655.

    However, I notice that line 656 has [ g.Filename_JSON ].JSON_Encode. Elsewhere (line 171/172) JSON_Encode is called like this: [ g.Module_JSON ].JSON_Encode.

    Feel free to pm or email me directly since we're talking source code.
    Last edited by Gordon - Phosphor Media; 12-04-14, 01:12 PM.

    Leave a comment:

Working...
X