SMS Notifications

[Bruce - PhosphorMedia]

Here's one implementation that's 'in the wild'

https://theworkwearstore.com/

This uses a service called "Red Oxygen" to provide the SMS. There's a Custom Order/Customer Field that holds the phone number. Then, in the Confirmation email template, it's a simple test for a value in that Custom Order field which fires off the Red Rocket API call to send the message. So, presumably, all you'd need for Shipment updates/tracking is to add that code to the Shipment Notification Email Template.

[mvasquez]

Thanks Bruce! Wasn't sure if there was a semi-easy way to implement into Miva. Didn't know what kind of 3rd party fees and vendors are involved also. Was mainly curious to see how many people may have done it, or use it, and what that looked like for their store in terms of both implementation and possible sales increase / customer satisfaction.

[Bruce - PhosphorMedia]

We've done front side SMS integrations (Order Confirmation). Could easily be extended to include shipping. Cost varies with actual scope of project, but it's fairly reasonable.

Pretty much any developer/integrator could facilitate this if you want it done. (It's a little complicated for just posting to the forum). So if you're serious about this, i'd post a message on the work for hire boards. Oh, if you add a budget you can live with, you're likely to get a faster/better response.

[mvasquez]

Has anyone worked with or implemented an SMS order notification, for shipping updates? Was curious what is out there and might be easily plugged into Miva and the new workflows / order queues.