Production Release 8 Bugs

[skepticwebguy]

Re: Production Release 8 Bugs

Update 3 has a tool to fix that as well.

I just installed update 3. Where's the tool located?

[Rick Wilson]

Re: Production Release 8 Bugs

Click on Utilities, enable it, then expand Utilities and you'll see a new item called Image Management.

[skepticwebguy]

Re: Production Release 8 Bugs

Awesome. Thank you. I would be cool to be able to add a lightbox effect that would allow scrolling through the closeup images without have to open and close them individually.

[elazarus]

PayPal not working since yesterday's update.....

When I signed into 2 separate stores yesterday I OK'd the update. Since that time on the One Page Checkout if a person chooses PayPal the Credit card number box and CVV box do not disappear.

If a client clicks on "Checkout Now" they get a box telling them to Complete Payment Information.

I have tested this myself and when I called PayPal they tested it as well...the timing corresponds to the update and since then I cannot take orders through Miva.

Anyone else experiencing this problem?

Thank you

Elliot

[elazarus]

Re: Production Release 8 Bugs

Well, I guess it is just my 2 websites that cannot handle PayPal after the update release last Thursday.

I find it interesting that Miva Support never got back to me nor any one has any sort of challenge after the update and this problem arose.

Elliot

[wsmith]

Re: Production Release 8 Bugs

Elliot,

This is not a known issue but do you have a ticket number I can review?

Thank you,

Wayne

[elazarus]

Re: Production Release 8 Bugs

Hi Wayne...thank you for responding.

Here is the support e-mail response that the form was received:


From: Miva Merchant [mailto:[email protected]]
Sent: Friday, August 26, 2011 3:00 PM
To: [email protected]
Subject: [#QRM-963-64350]: PayPal not working on 2 different Domains....

[email protected],

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: QRM-963-64350
Subject: PayPal not working on 2 different Domains....
Department: Hosting Related
Type: Issue
Status: Open
Priority: High

You can check the status of or reply to this ticket online at: https://support.mivamerchant.com/sup.../QRM-963-64350

Kind regards,

Miva Merchant
Support Center: https://support.mivamerchant.com/supportsuite/index.php

[wsmith]

Re: Production Release 8 Bugs

Elliot,

Thank you for providing the ticket number. I apologize for no response and I'll have someone look into this issue shortly. Please also feel free to contact our support team at 866-284-9812 if you don't hear back from us in a timely manor.

Thank you,

Wayne

[candyvfowler]

Re: Production Release 8 Bugs

Not sure whether this is a bug and/or a result of PR8 but here goes... At the Category and Related Product levels, I had an "Add 1 to Basket (<mvt:item name="buttons" param="Add1ToBasket" />)" for products listed and it was functioning just fine. But once I started adding Attribute Varients and Image Swatching, when the customer clicks on that button now, they get this message:

Unable to locate form element(s) for attribute Colors

This particular product has both sizes and colors to choose from. If you go directly to the product, customers are able to order with no problem and the thumbnail/color swatching works great. The button works fine with products that do not have this new feature. I've removed this button temporarily because it was causing great confusion with our customers. Any help would be greatly appreciated.

Thanks, Candy

[pbrynie]

Re: Production Release 8 Bugs

Have you made any changes to the CTGY template or the Related Product List Layout template? As in, did you try to incorporate the Image Machine image swapping on the CTGY list page?

[Mark Hood]

Re: Production Release 8 Bugs

Unable to locate form element(s) for attribute Colors

This is usually cause by not having updated the product attribute template.

[candyvfowler]

Re: Production Release 8 Bugs

I checked the CTGY items and non of the following are checked:

ctgy_imagemachine
plst_imagemachine
relp_imagemachine
srch_imagemachine
prod_imagemachine
attributemachine

Which ones should be checked? Do I need to do this to any other pages?
Thanks, Candy

Have you made any changes to the CTGY template or the Related Product List Layout template? As in, did you try to incorporate the Image Machine image swapping on the CTGY list page?

[pbrynie]

Re: Production Release 8 Bugs

I checked the CTGY items and non of the following are checked:

ctgy_imagemachine
plst_imagemachine
relp_imagemachine
srch_imagemachine
prod_imagemachine
attributemachine

Which ones should be checked? Do I need to do this to any other pages?
Thanks, Candy

I'm unclear as to what exactly you're trying to achieve here. It sounds like you are attempting to add multiple image thumbnails for each product on your Category Product List page. It also sounds like you're intending to have the product attributes displayed on the Category Product List page. Is this correct?

[candyvfowler]

Re: Production Release 8 Bugs

I checked the CTGY items and non of the following are checked:

ctgy_imagemachine
plst_imagemachine
relp_imagemachine
srch_imagemachine
prod_imagemachine
attributemachine

Which ones should be checked? Do I need to do this to any other pages?
Thanks, Candy

[Mark Hood]

Re: Production Release 8 Bugs

I checked the CTGY items and non of the following are checked:

ctgy_imagemachine
plst_imagemachine
relp_imagemachine
srch_imagemachine
prod_imagemachine
attributemachine

Which ones should be checked? Do I need to do this to any other pages?
Thanks, Candy

Depends on what you are trying to do but it's not a bug.