Announcement

Collapse
No announcement yet.

Production Release 8 Bugs

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Re: Production Release 8 Bugs

    Originally posted by Rick Wilson View Post
    Update 3 has a tool to fix that as well.
    I just installed update 3. Where's the tool located?

    Comment


      Re: Production Release 8 Bugs

      Click on Utilities, enable it, then expand Utilities and you'll see a new item called Image Management.
      Thanks,

      Rick Wilson
      CEO
      Miva, Inc.
      [email protected]
      https://www.miva.com

      Comment


        Re: Production Release 8 Bugs

        Awesome. Thank you. I would be cool to be able to add a lightbox effect that would allow scrolling through the closeup images without have to open and close them individually.

        Comment


          PayPal not working since yesterday's update.....

          When I signed into 2 separate stores yesterday I OK'd the update. Since that time on the One Page Checkout if a person chooses PayPal the Credit card number box and CVV box do not disappear.

          If a client clicks on "Checkout Now" they get a box telling them to Complete Payment Information.

          I have tested this myself and when I called PayPal they tested it as well...the timing corresponds to the update and since then I cannot take orders through Miva.

          Anyone else experiencing this problem?

          Thank you

          Elliot

          Comment


            Re: Production Release 8 Bugs

            Well, I guess it is just my 2 websites that cannot handle PayPal after the update release last Thursday.

            I find it interesting that Miva Support never got back to me nor any one has any sort of challenge after the update and this problem arose.

            Elliot

            Comment


              Re: Production Release 8 Bugs

              Elliot,

              This is not a known issue but do you have a ticket number I can review?

              Thank you,

              Wayne
              Wayne Smith

              Comment


                Re: Production Release 8 Bugs

                Hi Wayne...thank you for responding.

                Here is the support e-mail response that the form was received:


                From: Miva Merchant [mailto:[email protected]]
                Sent: Friday, August 26, 2011 3:00 PM
                To: [email protected]
                Subject: [#QRM-963-64350]: PayPal not working on 2 different Domains....


                [email protected],

                Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

                Ticket ID: QRM-963-64350
                Subject: PayPal not working on 2 different Domains....
                Department: Hosting Related
                Type: Issue
                Status: Open
                Priority: High

                You can check the status of or reply to this ticket online at: https://support.mivamerchant.com/sup.../QRM-963-64350

                Kind regards,

                Miva Merchant

                Support Center: https://support.mivamerchant.com/supportsuite/index.php

                Comment


                  Re: Production Release 8 Bugs

                  Elliot,

                  Thank you for providing the ticket number. I apologize for no response and I'll have someone look into this issue shortly. Please also feel free to contact our support team at 866-284-9812 if you don't hear back from us in a timely manor.

                  Thank you,

                  Wayne
                  Wayne Smith

                  Comment


                    Re: Production Release 8 Bugs

                    Not sure whether this is a bug and/or a result of PR8 but here goes... At the Category and Related Product levels, I had an "Add 1 to Basket (<mvt:item name="buttons" param="Add1ToBasket" />)" for products listed and it was functioning just fine. But once I started adding Attribute Varients and Image Swatching, when the customer clicks on that button now, they get this message:

                    Unable to locate form element(s) for attribute Colors

                    This particular product has both sizes and colors to choose from. If you go directly to the product, customers are able to order with no problem and the thumbnail/color swatching works great. The button works fine with products that do not have this new feature. I've removed this button temporarily because it was causing great confusion with our customers. Any help would be greatly appreciated.

                    Thanks, Candy
                    http://www.lorisgolfshoppe.com

                    Comment


                      Re: Production Release 8 Bugs

                      Have you made any changes to the CTGY template or the Related Product List Layout template? As in, did you try to incorporate the Image Machine image swapping on the CTGY list page?
                      Preston Brynie
                      Software Developer
                      Miva Merchant
                      http://www.mivamerchant.com/

                      Comment


                        Re: Production Release 8 Bugs

                        Originally posted by candyvfowler View Post
                        Unable to locate form element(s) for attribute Colors
                        This is usually cause by not having updated the product attribute template.
                        Mark Hood
                        Vermont Gear

                        Comment


                          Re: Production Release 8 Bugs

                          I checked the CTGY items and non of the following are checked:

                          ctgy_imagemachine
                          plst_imagemachine
                          relp_imagemachine
                          srch_imagemachine
                          prod_imagemachine
                          attributemachine

                          Which ones should be checked? Do I need to do this to any other pages?
                          Thanks, Candy

                          Originally posted by pbrynie View Post
                          Have you made any changes to the CTGY template or the Related Product List Layout template? As in, did you try to incorporate the Image Machine image swapping on the CTGY list page?
                          http://www.lorisgolfshoppe.com

                          Comment


                            Re: Production Release 8 Bugs

                            Originally posted by candyvfowler View Post
                            I checked the CTGY items and non of the following are checked:

                            ctgy_imagemachine
                            plst_imagemachine
                            relp_imagemachine
                            srch_imagemachine
                            prod_imagemachine
                            attributemachine

                            Which ones should be checked? Do I need to do this to any other pages?
                            Thanks, Candy
                            I'm unclear as to what exactly you're trying to achieve here. It sounds like you are attempting to add multiple image thumbnails for each product on your Category Product List page. It also sounds like you're intending to have the product attributes displayed on the Category Product List page. Is this correct?
                            Preston Brynie
                            Software Developer
                            Miva Merchant
                            http://www.mivamerchant.com/

                            Comment


                              Re: Production Release 8 Bugs

                              I checked the CTGY items and non of the following are checked:

                              ctgy_imagemachine
                              plst_imagemachine
                              relp_imagemachine
                              srch_imagemachine
                              prod_imagemachine
                              attributemachine

                              Which ones should be checked? Do I need to do this to any other pages?
                              Thanks, Candy
                              http://www.lorisgolfshoppe.com

                              Comment


                                Re: Production Release 8 Bugs

                                Originally posted by candyvfowler View Post
                                I checked the CTGY items and non of the following are checked:

                                ctgy_imagemachine
                                plst_imagemachine
                                relp_imagemachine
                                srch_imagemachine
                                prod_imagemachine
                                attributemachine

                                Which ones should be checked? Do I need to do this to any other pages?
                                Thanks, Candy
                                Depends on what you are trying to do but it's not a bug.
                                Mark Hood
                                Vermont Gear

                                Comment

                                Working...
                                X