The Smart Breadcrumbs don't seem to be functioning like they used to.
Prior to the update products could be assigned to multiple categories and the breadcrumbs would match the path you took to get to the product.
Now it only shows the path based on the product's canonical category code.
Ex:
Product 1 is assigned to Category 1, Category 2 and Category 3 with Category 1 being the canonical category
Breadcrumbs Before update:
Path 1: Category 1 > Product 1
Breadcrumbs: Category 1 > Product 1
Path 2: Category 2 > Product 1
Breadcrumbs: Category 2 > Product 1
Path 3: Category 3 > Product 1
Breadcrumbs: Category 3 > Product 1
Breadcrumbs After update:
Path 1: Category 1 > Product 1
Breadcrumbs: Category 1 > Product 1
Path 2: Category 2 > Product 1
Breadcrumbs: Category 1 > Product 1
Path 3: Category 3 > Product 1
Breadcrumbs: Category 1 > Product 1
Is this the new intended functionality or is this a bug?
Or shall I contact support in the event that it could be due to custom code within our templates?
Thanks in advance.
Announcement
Collapse
No announcement yet.
Miva Merchant 10.00.x Bug Reports
Collapse
This is a sticky topic.
X
X
-
Awesome.
Not sure if this is possible but when running updates, maybe there could be an option to backup and install
or
Miva could just automatically run a backup before the install so there's less of a chance of losing orders/data.
- 2 likes
Leave a comment:
-
The patch for 10.03.00 is back up and 10.03.01 is now out. The previous issue has been solved and for the 3 sites that restored from backup it's now safe to upgrade. For the 7 sites waiting for us to fix them, support will be updating you and applying the fix today and you should coordinate via your ticket.
Leave a comment:
-
Rick Wilson Got it, thank you.
Glad I reported the bug.
Joseph already restored the site to last nights backup.
I actually recreated the orders we lost manually (they were already downloaded into ShipWorks).
I even managed to match the original order numbers.
The payment data was lost in Miva, but at least the customer can still look up their order from the original order confirmation.
Luckily this only effected 3 orders and 1 customer account.
Thank you Miva for the great and fast customer support.
Cheers.
Leave a comment:
-
As of now the plan is:
1. Put up a fixed stream tomorrow that doesn't cause this issue (there will be no way to stream 10.03.00 until then for people who didn't already stream it.
2. For the 3 customers who we're aware of that have the issue, we're going to build a custom import file to import that paths back into your software (which is what the updated patch would do for new customers tomorrow in essence) and that'll restore all of those image paths in your store.
This should all be complete by EOD tomorrow (March 30th).
If you need your image paths back faster, our only current option is to restore your site to last nights backup (which will roll you back but you'll lose any data that was added after last night's backup). Or you can import those paths back in on your own as well.
If you want us to go the restore route (or if you want to fix the paths manually) let us know.
Leave a comment:
-
I believe you're correct but we're still getting to the full root cause. We'll post a fix/process shortlyLast edited by Rick Wilson; 03-29-22, 04:37 PM.
Leave a comment:
-
Originally posted by Rick Wilson View PostThe issue appears to only impact people who's Category Tree Template images are not using the Image Machine, so limited in scope. We've pulled the patch until it's fixed though. We expect to be able to fix this on any sites that end up with this issue.
Leave a comment:
-
All of our Category Tree images are in their own directory (created by me) that I upload via ftp.
The directory is graphics/category-images/
I did this a while back when we used to just use Miva image machine generated images from certain products.
But if I ever changed the product image and deleted the old one we would have broken images.
So, I put them in their own directory that can't be deleted within Miva.
Leave a comment:
-
The issue appears to only impact people who's Category Tree Template images are not using the Image Machine, so limited in scope. We've pulled the patch until it's fixed though. We expect to be able to fix this on any sites that end up with this issue.
Leave a comment:
-
Originally posted by SidFeyDesigns View PostHuge bug with the new 10.03.00 update.
It completely wiped every category's category tree image field.
Looks like I'll have to fill in all those fields manually, unless there is a way to retrieve what used to be in there.
Leave a comment:
-
Rick Wilson I already have a ticket open with support for the recent migration to Miva's hosting, so I let Joseph Kelemen know in that ticket.
Would you suggest I open a separate ticket?
Thanks.
Leave a comment:
-
Huge bug with the new 10.03.00 update.
It completely wiped every category's category tree image field.
Looks like I'll have to fill in all those fields manually, unless there is a way to retrieve what used to be in there.
Leave a comment:
Leave a comment: