Announcement

Collapse
No announcement yet.

Miva Merchant 10.00.x Bug Reports

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • oliverands
    replied
    I've just noticed something odd that may be a bug--or at least it doesn't work like I would think it should.

    I sell both physical and digital products in my store. When I have an order that contains only digital products, Miva automatically sets the order to Shipped status. If an order contains only physical products, I import a CSV with shipping information, and Miva automatically sets those orders to Shipped status and saves the carrier, tracking number, and cost to the order.

    But the behavior is different when an order contains both physical and digital products. For these orders Miva initially sets the order to Partially Shipped status. I can import the shipment information on the physical products, and it will save to those products in the order. But Miva does not then update the order to Shipped status--even though all items have now shipped. The order remains perpetually in Partially Shipped status, and I don't see a way to manually change the status to Shipped.

    UPDATE: I just had to manually add tracking information to an order with mixed products. When I manually added this to the physical product in the order, Miva updated the status to Shipped. So it appears that it's likely only when importing a CSV with shipment information that this happens.
    Last edited by oliverands; 01-13-22, 01:02 AM.

    Leave a comment:


  • oliverands
    replied
    In the Shipping Settings section of the admin, on the screen for the module Weight Table Based Shipping, when I select multiple items by placing a check mark and then choose the option to export to CSV, the file that is produced shows the shipping method names correctly, but it returns all zeros instead of the values that are stored for each shipping method.

    I tested the same on the screen for Base + Weight shipping, and that produces the CSV export correctly.

    Leave a comment:


  • new_user2018
    replied
    Issue: Attribute Machine does not appear to be calculating prices correctly for default variants with sum of parts pricing

    Steps to reproduce:

    Create component part, price = $100

    Create product kit with price of $150, then set up a default variant consisting of 2x component parts and using the sum of parts pricing method.

    Load product page of product kit, should expect to see a price of $200. Price shows as $150. Attribute Machine appears to be correctly identifying the default variant and its components, but using the master price of the product kit rather than sum of parts of the default variant.

    Alternatively, if I create a product kit with a price of $150, set up a dummy checkbox attribute, use the Inventory Kit Builder to assign the component part with quantity 2 to the dummy checkbox option, then generate variants using sum of parts pricing method, when I visit this product kit product page, Attribute Machine correctly figures out the price of the kit as $200.

    Unless there's something I'm missing when setting up the default variant, this appears to be a bug with how Attribute Machine prices default variants when the pricing method is sum of parts.

    Leave a comment:


  • habreu
    replied
    That did it - thanks Eric.

    Leave a comment:


  • Eric Foresman
    replied
    Originally posted by habreu View Post
    It was the newest version on the apps website on 11-18-21.

    EDIT: I see a possible problem. I think you may need to update the online file. When I look at the file date for the mvc inside the zip file it shows Thursday, ‎October ‎6, ‎2016, ‏‎4:48:40 PM as the created date.
    Hi habreu

    Thanks for letting me know of the issue, I just got word they have now updated the link to download the new version. Please give it a try and let me know if it works now.

    Many thanks
    -Eric

    Leave a comment:


  • habreu
    replied
    It was the newest version on the apps website on 11-18-21.

    EDIT: I see a possible problem. I think you may need to update the online file. When I look at the file date for the mvc inside the zip file it shows Thursday, ‎October ‎6, ‎2016, ‏‎4:48:40 PM as the created date.
    Last edited by habreu; 12-06-21, 08:35 AM.

    Leave a comment:


  • Eric Foresman
    replied
    Originally posted by habreu View Post
    I discussed this in another thread but attempting to install 'Match Customer Orders' module with Miva version 10.01.03 generates the following error

    Installation of Module 'Match Customer Orders' failed: Match Customer Orders requires Miva Merchant 9.5 or newer
    Hi habreu

    We released a v1.0001 of that module on 2020-12-03 with a fix for that issue. Do you happen to know if you are using the old version, or are you getting this same issue with the new version too?

    Thanks

    -Eric

    Leave a comment:


  • habreu
    replied
    I discussed this in another thread but attempting to install 'Match Customer Orders' module with Miva version 10.01.03 generates the following error

    Installation of Module 'Match Customer Orders' failed: Match Customer Orders requires Miva Merchant 9.5 or newer

    Leave a comment:


  • SidFeyDesigns
    replied
    Leanne Ah ha!

    Thank you for that! Very helpful and that makes a lot of sense!

    Leave a comment:


  • Leanne
    replied
    The template branches should have their own css and js resources. That way you can make changes to them without affecting the live site. So you would just need to copy your changes on the production branch to the template branch for them to both be the same. Or set the files you want to be active in the branch. See here: https://www.miva.com/forums/forum/on...es-in-branches

    Leave a comment:


  • SidFeyDesigns
    replied
    I think I may have found a bug with the Template Branches.

    Needed to update the json css and js files (combined resources) on our Production (Primary) Branch and noticed those changes did not take effect on the Template Branch I had originally created.

    Only work around was creating yet another template branch by copying the Production (Primary) Branch again.

    Problem with that is losing all of the Template Version History from the first Template Branch I created and was working on.

    Leave a comment:


  • delcorsets
    replied
    Regarding this issue:
    MM-10981 Copy Product Copy product should not copy orphaned inventory product count records
    I've noticed that certain circumstances will still create "phantom products" when using the Copy Product feature. I'd have to do some testing to see if I could recreate the exact circumstances but I *think* these were the steps I performed:

    - Used Copy Product to copy an Inactive product.
    - Track Inventory was unchecked on original and copied product
    - Activated Track Inventory, and attempted to update inventory quantity at same time
    - Track Inventory became active, but inventory quantity did not update, so updated quantity again after Track Inventory was activated.
    - Made product active.
    - Needed to adjust inventory quantity to get rid of the "phantom products".

    Leave a comment:


  • SidFeyDesigns
    replied
    Oh wow how did I miss that haha. I feel silly now. Thank you for clarifying Leanne !

    Leave a comment:


  • Leanne
    replied
    That is exactly how it is supposed to work. When you are working in a branch and view your store, you will see essentially a preview of your changes, but the changes don't display on the production (live) branch. There is a badge in the corner of the screen that tells you what branch you're in (and if you click the little arrow you can switch between branches).


    Branch Template.jpg


    Then, when you are ready to publish your changes, you can either make the working branch the production branch, or merge your changes.

    Leave a comment:


  • SidFeyDesigns
    replied
    So I created a new template branch by copying the primary branch to test out how this works.

    It appears that when you are working on the new branch and make a change, the change is live on the site.

    If you go back to the Primary branch, the change is no longer shown.

    Here is how I tested.

    1. Copied the "Primary Branch" and named the new branch "New Checkout Flow".

    2. Went into the new branch and added the word "Hello!" the header of the ACLN page template and hit update.

    3. Checked the live site and it was showing in the header of that page.

    4. Went back into Miva and switched back to editing the primary branch

    5. The word "Hello!" was no longer in the header section of the page template and also no longer showing on the live site.

    Is this a bug?

    I thought the branch templates were to make it possible to have a "Dev Environment" that doesn't effect the live site.

    Did I make the wrong assumption?

    Thanks

    Leave a comment:

Working...
X