Miva Merchant 5 Bugs?

[wmgilligan]

Re: MIVA Merchant 5 Bugs?

The Merchant 5 order export is broken. The following two lines of code need to be added where appropriate to reset the shipping and tax counters for each exported order and that will resolve the issue:

<MvASSIGN NAME = "l.order_tax" VALUE = "">
<MvASSIGN NAME = "l.order_shipping" VALUE = "">

David and all - I have released a FREE module that fixes this, as well as the export of the missing OPT_DATA and OPT_LDATA fields. These two fields are NOT exported, and they include text and text area fields respectivly.

Bill

[lbdesign]

Re: MIVA Merchant 5 Bugs?

David and all - I have released a FREE module that fixes this, as well as the export of the missing OPT_DATA and OPT_LDATA fields. These two fields are NOT exported, and they include text and text area fields respectivly.

Bill

Dear Bill,
Thank you! Does this also fix the bug in this same order export report that causes products with attributes to count twice towards the order total? I have spent several weeks communicating with Miva tech on this and they acknowledge it but say there is no timeline for a fix from their end.
thanks,
--Lee
PS: where do we find your patch module?

[wmgilligan]

Re: MIVA Merchant 5 Bugs?

Hi,
I believe it does. but I did not specifically check for this.

If you email me at [email protected], I will send you the module, and then run it on your end.
If it is not fixed - send me a partial copy of your export that includes the problem, and I'll see what I can do.

Bill

[lbdesign]

Re: MIVA Merchant 5 Bugs?

Thank you Bill, I sent you an email. We need to do monthly reporting so I can check it immediately for you. --Lee

If you email me at [email protected], I will send you the module, and then run it on your end.
If it is not fixed - send me a partial copy of your export that includes the problem, and I'll see what I can do.
Bill

[pairodimes]

Re: MIVA Merchant 5 Bugs?

Because this thread is about Bugs - I have never been pleased with the SEARCH functino in the MIVA 5 Documents.

When I am in the Admin control panel I clicked on Documents and tried to do a search - this pulls up a Glosseory or Index of sorts. Im not stoked. This should go to a search box like any other site would.

[Vic - WolfPaw Computers]

Re: MIVA Merchant 5 Bugs?

That does not qualify as a bug. A bug is an error that can be reproduced under a specific set of circumstances.

This falls more into the arena of gripes and or feature improvements :)

Because this thread is about Bugs - I have never been pleased with the SEARCH functino in the MIVA 5 Documents.

When I am in the Admin control panel I clicked on Documents and tried to do a search - this pulls up a Glosseory or Index of sorts. Im not stoked. This should go to a search box like any other site would.

[ILoveHostasaurus]

Re: MIVA Merchant 5 Bugs?

Apparently the MM5 installer doesn't realize Wyoming is a valid state for registration.

[kingkoo]

Re: MIVA Merchant 5 Bugs?

So am I right there is still no resolution about the maintenance mode warning message not showing up?

Thanks

[Vic - WolfPaw Computers]

Re: MIVA Merchant 5 Bugs?

There has been no announcements this has been fixed.

So am I right there is still no resolution about the maintenance mode warning message not showing up?

Thanks

[Mark1045]

Re: Inventory Tracking Bug

I am having big problems with inventory tracking since switching to mm5. I have customers buying products that were previously set to 0, only to find that the inventory amount increased to a positive number... on it's own.
Also, products that have a number in the name field sometimes show inventory count with that same number. For example product name: "1001 Best Practices". Inventory count: 0 has changed to: 1001. How weird is that?

Does anyone know of a fix for this? This problem seems to be getting worse and we are loosing customers when we have to tell them that some of the products they were allowed to order are no longer available.

[agenius]

Re: MIVA Merchant 5 Bugs?

The inventory bug is alive and well. Is there an estimated date of fixing this or is there some workaround? We have several stores attempting to track inventory and it's quite an issue.

[lbdesign]

Re: MIVA Merchant 5 Bugs?

My experience with Miva has been that the only way to get a response on bug reports is to go through online tech support and report the bug officially. That's the only way you'll get confirmation that the bug is logged. Try this:

http://smallbusiness.miva.com/support/bugs/

[Brandon MUS]

Re: MIVA Merchant 5 Bugs?

My experience with Miva has been that the only way to get a response on bug reports is to go through online tech support and report the bug officially. That's the only way you'll get confirmation that the bug is logged. Try this:

http://smallbusiness.miva.com/support/bugs/

I agree. That's how I got one of my bugs solved... It also helps if you get your host (preferably a Miva Partner) involved to help escalate the ticket.

[ILoveHostasaurus]

Re: MIVA Merchant 5 Bugs?

I agree. That's how I got one of my bugs solved... It also helps if you get your host (preferably a Miva Partner) involved to help escalate the ticket.

The inventory one has been reported and re-reported frequently. :)

[wcw]

Re: MIVA Merchant 5 Bugs?

When you delete a category, the database which connects products to categories (categoryxproduct) is not purged of records associated with the deleted category. This leaves orphaned records in an ever growing categoryxproduct database. These should be cleaned up when the category is deleted.