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Estimated Multi-Seat Billing Charges

On October 13th, 2014 we sent a letter to our customers about the new licensing model that was being released simultaneously with the launch of Version 9.

You can read a copy of that letter here: http://www.miva.com/miva-licensing and there's a more detailed FAQ about how the process works here: http://www.miva.com/multiseat-faq.

As you're aware Miva Merchant 9 was released in early November 2014.

We understand (especially for stores with heavy holiday traffic) the need to time your upgrade to Miva Merchant 9 with your business cycles.

However the new licensing model went into effect as of last month, so for people who have yet to upgrade, we're billing you directly for estimated license seat usage. Our estimates are based on our license management reports and should be highly accurate.

We do encourage you to upgrade to Miva Merchant 9 as soon as is practical for your business so you can have complete and autonomous control over the number of seats you're using.

In the meantime, we will be running a report on the first of each month and anyone who has yet to upgrade to Version 9 will receive a manual bill for the prior month's estimated seat usage.

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Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

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Contact Us

Support: 800.608.MIVA

Main: 858.490.2570

Email: [email protected]

Receive Tips & Updates

Copyright © 2018 Miva, Inc - All Rights Reserved

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