How we ensure that our community has access to the latest features and protection
With every new release, we strive to deliver the most sophisticated ecommerce features, performance, and protection available – but we never force updates on our member sites. While our cloud-hosted software updates are easy and safe to install, we offer all customers the flexibility to update at will.
In general, out-of-date software is the primary cause of security breaches. In keeping with the protocol set by the Payment Card Industry Data Security Standard (PCI-DSS), we recommend that our customers adopt updates within 90 days of release, and within 30 days of release for security-related updates.
If you choose not to update after 90 days for general releases, or 30 days for security releases, we will assess one of the following monthly fees (as applicable) for each Non-Compliant License:
The purpose of these fees is to encourage all customers to take advantage of the very latest feature upgrades and security enhancements, ensuring the best possible experience for your business.
To easily avoid these fees and give your site the competitive advantage of our most recent releases, turn on "Check for Updates" here.
Enable Check for Updates