Cali Bamboo - ERP Integration

Cali Bamboo offers materials for green building, construction, and home decor & design shipped nationwide.
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Business Needs

After five years of slow site speeds and soaring development costs on NetSuite's 'SuiteCommerce', construction materials supplier Cali Bamboo needed a new ecommerce solution. In vetting platforms, one of their primary concerns was that the new ecommerce platform maintain a tight integration with their existing NetSuite ERP.

Systems Integrated

Cali Bamboo chose Miva's Enterprise ecommerce solution due to its fast, powerful engine, flexible architecture, and efficient development framework. Miva's Professional Services team handled the integration with NetSuite's ERP for their order management and fulfillment needs.

NetSuite is the world's most deployed cloud Enterprise Resource Planning (ERP) solution, offering comprehensive financial management, supply chain & inventory management, procurement, order & billing management, warehouse & fulfillment, financial planning, and recurring revenue management solutions.

Primary Data Touch Points

Order Data

Customer, Payment & Line Item Product Data
Order Updates

Adjustments, Tracking Numbers, Status, Backorders
Product Catalog

Inventory, Pricing, Descriptions, Custom Fields
Customer Updates

Addresses, Contact Info, Custom Fields

Results

In re-platforming to Miva, not only was Cali Bamboo able to maintain the business practices they'd developed using their NetSuite ERP – they improved them. During the integration between Miva and NetSuite, Cali Bamboo implemented a faster, more user-friendly online quoting system to support Cali Bamboo's high-touch customer service team in preparing custom bids and contracts. The tight integration between Miva and NetSuite now offers Cali Bamboo an ecommerce platform they can rely on for growth, with proper visibility across their phone and web channels.