Miva Professional Services

Your strategic partner for success

Consulting

Orchestrate all facets of your ecommerce strategy on a platform designed to meet your complex Enterprise needs with the help of our Strategy & Solutions consulting team. Sophisticated market analysis meets a thorough understanding of next-level B2B and B2C ecommerce to position your business for spectacular growth.

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Site Build

Architect a modern, highly interactive web experience with fine control over all content, orders, fulfillment, and data. Maximize customer engagement with a fluid user interface, drive conversions with sophisticated configuration and implement flexible marketing strategies that grow brand awareness.

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Systems Integration

Seamlessly weave together all of the different systems your business relies upon, automating key processes, linking your OMS, ERP, CRM, and more. Boost efficiency, increase ROI, and place your customers at the heart of a highly effective, high-performing omni-channel ecosystem.

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Case Study

Since Mignon Faget launched their new Miva store, multi-channel sales have skyrocketed and mobile conversion rates increased by 1396%.

Consulting

Every detail of your site communicates who you are and the value of your products to the world. A confident, creative front-end must be supported by an equally strong architecture which delivers customized options for the way your customers want to shop and the way you want your business to run.

Miva's Professional Services team will help you develop a confident brand voice and create a highly interactive presentation of your products. Through a comprehensive analysis of the unique needs of your business and its potential in the global marketplace, together we will position your business for outstanding efficiency and maximum profit.

  • Branding strategy
  • Market analysis
  • Visual brand identity
  • UI/UX interactivity design
  • Information architecture design
  • Conversion funnels
  • B2B-ready catalogs, promotions, and workflow
  • Comprehensive SEO strategy
  • Community/social media integration
  • Marketing and merchandising plan

Site Build

A first rate site build requires the harmony of artistic design and cutting edge custom software development. It's all about putting ideas into action.

Our award-winning designers and developers will construct a beautiful, high efficiency site for your business that showcases products, leads customers through a dynamic user experience, and creates compelling pathways to purchase.

We'll build the infrastructure to support the easy admin of every detail of your online business from order to fulfillment and beyond.

  • Powerful, Responsive UX Design
  • Sophisticated Merchandising of Products
  • Date Driven Conversion Optimization
  • B2C/B2B catalogs, pricing, and UX flows
  • Transaction Processing and Data Security
  • Tax and Shipping Calculators, Automated Emails
  • Comprehensive Inventory Admin
  • Total Configuration of all Custom Settings
  • Custom Mobile / Sales / POS Applications
  • Complete Testing and Launch Support

Systems Integration

No business is an island. Dynamic integration with external software, systems, vendors, and marketplaces puts a global economy at your service, and enables you to manage exponential growth with efficiency and ease.

Experts in superb, behind-the-scenes automation, Miva's outstanding team of ecommerce integration specialists will build the key infrastructure that links your online shopping experience and its data to the backend systems they power — giving your customers a flawless, unforgettable shopping experience across all digital touchpoints.

  • Secure EDI transfer
  • Synchronized ERP database
  • Comprehensive CRM customer data
  • Sophisticated OMS order coordination
  • Omni-channel inventory updating
  • Automated shipping solutions: carriers, labels, postage
  • Marketplaces — Amazon, eBay, Google, and more
  • Control of all accounting/financial data
  • Communication of all analytics data
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Partner with our Professional Services team and build your dream store.

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Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

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