Miva Systems Status

All Systems Available

Miva Hosting Infrastructure

Active

Miva Ticket System

Active

Miva Phone System

Active

Miva Website

Active

Miva Forums

Active


Nov. 19, 2019

1:00pm PST

The root cause of the outage was a bug in our Intrusion Detection and Prevention System. This bug, under a unique and improbable set of circumstances we've identified, resulted in system memory exhaustion on many customer-facing systems. As we have never encountered this issue before, it took approximately 30 minutes to diagnose the problem and about 45 minutes for all systems to return to normal operation once a fix was put in place. Read more

Nov. 18, 2019

3:30pm PST

Root cause has been fixed for all sites. Detailed summary of what happend will be provided shortly.

2:30pm PST

Service restoration complete for a majority of clients. We're working on small remainder of clients impacted.

2:15pm PST

Service restoration is underway on rolling basis.

2:00pm PST

Our team has identified the source of the problem and are working on a resolution.

1:30pm PST

Our Hosting team is investigating a network issue causing site outages.

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